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What is ORDR AI Protect platform?
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Overall experience with ORDR AI Protect platform
“Ordr - IoT & IoMT Solution You Should Have”
“Ordr is a powerful solution to multiple problems that face healthcare IT.”
About Company
Company Description
ORDR provides an AI-powered CPS security platform that helps organizations move from knowing to doing—turning device intelligence into action. The platform delivers comprehensive visibility across IT, IoT, IoMT, and OT environments, enabling teams to identify risk, prioritize actions, and generate policies based on real device behavior. With built-in segmentation, organizations can enforce those policies to reduce exposure and protect critical operations. Agentic AI enhances this by translating intelligence into prioritized insights and workflows using plain English, helping teams act faster with confidence. Together, ORDR helps organizations reduce risk, support compliance, and operate securely in complex, connected environments.
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ORDR AI Protect platform Likes & Dislikes
The product gives us a great visibility on our connected devices with pre-designed dashboards and a wide range of reports. In addition, Ordr system provides the flexibility to integrate with external systems which we already have in our network. We're well satisfied with Ordr customer support service as their support engineers are knowledgeable and responsive to our request.
It's extremely powerful. It does two things extremely well. 1. Profiling endpoints. This product is years ahead of any other profiling service I've used. It uses deep packet inspection in addition to traditional fingerprinting techniques to create a very accurate profile for each endpoint. In some cases it can even find the serial number for an endpoint. 2. Traffic flow analytics. It shows source/destination flows between different endpoints using the device sensors and netflow data in a single GUI interface. This gives great insights for creating network segmentation policies.
Easiest way to gain visibility and asset inventory along with ensuring you stay compliant.
I'd like to have a way to customize the visual dashboards and share custom search with team or individuals who are responsible for the certain type of devices.
1. Detail in the GUI can be lacking. For example, if Ordr classifies a device as an iPhone, I want to know all the attributes Ordr used to determine this, and what method (deep packet inspection, MAC OUI, http user agents etc...) it used to gathered this data. Knowing this information is important for troubleshooting and determining why an endpoint was classified incorrectly, and finding the root cause to fix it. Cisco ISE has offered this for years and it's a bummer not having more detail. 2. Documentation. The documentation that Ordr has is well designed and easy to read, but there have been a number of times where I've wondered how a particular function in Ordr operates, only to find no official documentation on the subject. For example, Cisco NetFlow is supported by ordr, but Ordr doesn't specify which netflow records it can actually digest and make viewable in the GUI. 3. Lack of self-service support. A number of administrative tasks that I would usually expect to be able to complete myself require Ordr support. For example: Provisioning a traditional Device Sensor required Ordr support for the default username/password. This just changed, but for months they wouldn't share the default credentials, which adds time and complexity when you want to provision a new sensor, something that could easily be done by our in house staff. There are also a number of bugs/quirks that we run into that rely heavily on Ordr support to correct them in the system back-end.
A lot of data to take in This tool, like any software tool, needs to be tuned to your environment with good effor- but the feedback you get once its setup is amazing.
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ORDR AI Protect platform Reviews and Ratings
- Senior Network Engineer1B-10B USDHealthcare and BiotechReview Source
Ordr is a powerful solution to multiple problems that face healthcare IT.
Overall experience with Ordr and support has been good. They have some great engineers and have a quick/efficient support portal for submitting tickets. The product overall shows some signs of immaturity, but things have only gotten better since we started using the product. - Manager, IT Security and Risk Management1B-10B USDHealthcare and BiotechReview Source
Ordr - IoT & IoMT Solution You Should Have
Overall, we have a great experience with Ordr system where our IoT and IoMT devices are well detected and inspected for inventory and vulnerability purposes. - Senior Infosec Analyst50M-1B USDHealthcare and BiotechReview Source
ORDR gives complete visibility into our environment so we can stay compliant and secure
The customer support is amazing and the ORDR dashboard is setup to easily allow you to customize this tool to your environment. - Network Engineer50M-1B USDHealthcare and BiotechReview Source
Ordr is the perfect complimentary solution for network security
Ordr is a great purpose built product that delivers exactly what they promise it will. It's easy to work with and easy to maintain. - Director, IT Security and Risk Management1B-10B USDHealthcare and BiotechReview Source
Really helps identify devices on the network
deployment was easy, one running we immediately got visibility, support is great and helpful in tuning system, upgrades have been painless, ordr has aided us in identifying unwanted devices and remediation activities, the behavior violation alerts position us to drive investigations based on known good traffic