Name: The Claroty Platform
Rating: 4.9 (492 reviews)

Overview

Product Information on The Claroty Platform

Updated 22nd January 2025

What is The Claroty Platform?

Claroty provides a cyber-physical systems protection platform to secure mission-critical infrastructure. Built on a foundation of deep industry expertise and asset visibility, the platform’s broad solution set comprises exposure management, network protection, secure access, and threat detection, and can be deployed in the cloud via Claroty xDome or on-premise with Claroty CTD. Backed by threat research from Claroty’s Team82 and a breadth of technology alliances, the Claroty Platform enables organizations to effectively reduce CPS risk with faster time-to-value and lower total cost of ownership.

Overall experience with The Claroty Platform

IT Security & Risk Management Associate

500M - 1B USD, Healthcare and Biotech

FAVORABLE

“Claroty xDome Enhances Device Visibility and Forensic Investigation in Healthcare Settings”

5.0

May 11, 2026

I have been a part of choosing, implementing, customizing, administering, and using xDome by Claroty since 2020. I have gone through this process at two separate healthcare organizations in two different states and had a great experience both times. The effort that Claroty puts into building and optimizing their platform for use by healthcare organizations is second to none. The resources provided to assist with the product don't stop after implementation, either. Support from assigned customer success managers and technical account managers continues as long as you are a Claroty customer. This includes regularly scheduled touch points and health checks as well as ad hoc sessions when needed. These people become an extension of your workforce and reach out to bring vulnerabilities etc. to your attention that are important once they get to know your environment.

SENIOR COMPUTER SECURITY ENGINEER

250M - 500M USD, Manufacturing

CRITICAL

“Detailed asset visibility, but complex troubleshooting tasks”

3.0

May 29, 2025

It's a powerful platform for OT/IoT network visibility and operation, but it has limitations in terms of services and platform stability. It limits administrators' advanced troubleshooting options and can't perform preventive actions, only detection.

Automated Translation from Spanish

About Company

Company Description

Claroty provides a cyber-physical systems (CPS) protection platform to secure mission-critical infrastructure. Built on a foundation of deep industry expertise and asset visibility, the platform’s broad solution set comprises exposure management, network protection, secure access, and threat detection, and can be deployed in the cloud via Claroty xDome or on-premise with Claroty CTD. Backed by threat research from Claroty’s Team82 and a breadth of technology alliances, the Claroty Platform enables organizations to effectively reduce CPS risk with faster time-to-value and lower total cost of ownership. The company is headquartered in New York City with a presence in EMEA, Asia-Pacific, and the Americas.

Company Details

Company type

Private

Year Founded

2015

Head office location

New York, United States

Number of employees

501 - 1000

Website

http://www.claroty.com

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The Claroty Platform Likes & Dislikes

One of the biggest positives of using xDome is that it sees everything in my environment and integrates with most tools from other vendors to enrich and further refine the data available in the platform. This makes it very hard for rogue devices to hide on our network and also makes it easy to identify devices that are corporately owned but not familiar to me. It also became a very important tool during a large ransomware forensic investigation and was praised by the 3rd party incident response team that assisted. Efforts to segment medical devices were made so much easier with the help of the xDome Data Team in creating exportable DACLs that were ready for enforcement. Claroty has good product documentation as well and their support staff are great to work with throughout the life cycle of open support tickets, even providing regular updates prior to resolution just to let you know that they haven't forgotten you and are still working the ticket. Claroty also really listens to their customers about areas where improvement is needed and they are constantly adding new useful features and functionality and allow customers to request specific improvements via their idea portal. Medical device documentation being available within the platform is a great thing as well as it can be helpful when determining if 3rd party endpoint protection can be installed or other various questions that come up. The platform itself is very easy to use and allows for RBAC so that staff outside of Cyber Security and Information Technology departments can use it to track their devices from a location and utilization standpoint as well as a vulnerability and maintenance standpoint.

Detailed asset visibility: When the platform receives information from a device, it generates a highly detailed activity report, also providing valuable information on CVEs, EoS, etc. Active Query: Allows you to generate queries from your sensors to obtain additional information on devices not detected through listening ports. This allows us to schedule tasks and keep information on the most critical networks up-to-date. Connection pattern detection and zone rules: The platform allows us to customize visibility by zone, network, device type, or a combination of all. This helps us generate reports and share them with external departments or technology departments closely linked to production.

Automated Translation from Spanish

What I like most about Clarotys xSA is that it is purpose-built for cyber-physical system environments rather than adapted from traditional IT remote access tools. It provides granular, least-privilege access controls, strong session visibility and comprehensive auditing, which are critical in regulated and operationally sensitive environments. The ability to securely enable internal teams and third-party vendors without relying on legacy VPNs significantly improves both security and governance. Integration with the broader Claroty platform adds valuable asset and risk context, making remote access decisions more informed and aligned with operational and safety requirements.

Three areas that still need some improvement are reporting, false positive alerts, and proving return on investment to organizational leadership. These are areas we have mentioned to our CSM and TAM and I know they are on the roadmap for improvements.

The complexity of troubleshooting tasks and the limited number of tools it provides to administrators are the tool's weakest points. Simple tasks like determining which sensor a device was discovered from becomes tedious, requiring the creation of a support case and the constant need to send dumps of our sensors for further analysis.

Automated Translation from Spanish

There are no significant issues or concerns to note at this time.

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50M-1B USD

Healthcare and Biotech

Review Source

Claroty xDome Enhances Device Visibility and Forensic Investigation in Healthcare Settings

IT SERVICE SUPPORT ANALYST

1B-10B USD

Claroty xSA Delivers Purpose-Built Remote Access for Cyber-Physical Environments

May 5, 2026

Overall, our experience with Claroty xSA (formerly SRA) has been very positive. The solution is purpose-built for cyber-physical systems and provides secure, well-governed remote access without relying on legacy VPNs. It delivers strong visibility, granular access control and detailed auditing, which are critical in regulated and operationally sensitive environments. Integration with the broader Claroty platform adds valuable context around assets and risk, enabling more informed access decisions. While initial configuration requires planning, once deployed the platform significantly improves both security posture and operational efficiency when supporting internal teams and third-party vendors.

Associate

Manufacturing

Rapid Implementation and Granular Controls Redefine Remote Access in Industrial Environments

Apr 13, 2026

Our experience with Claroty Secure Remote Access exceeded all expectations in our industrial environment. The solution perfectly addressed a challenge we faced: enabling remote access for suppliers and external teams to our OT assets without compromising security or resorting to a traditional VPN. Implementation was quick and easy, and it was extremely secure, auditable, and incorporated best security practices.

Automated Translation from Portuguese

Claroty Solution Improves Visibility and Detection, But Presents a Learning Curve

Implementing the Claroty CPS Protection solution in our industrial environment has been an exceptional experience. In less than two years of use, we completely transformed our visibility into the OT environment, moving from a low-maturity security scenario to an operation with full asset visibility, active threat detection, and structured incident response.

Head Of Cyber Defense Center

<50M USD

IT Services

Claroty offers solid Remote Access with Strong Controls and Auditability, tightly tied to the Claroty ecosystem

Feb 11, 2026

My overal take is that Claroty is built for CPS remote access senarios where you need to let internal engineers and third parties in, without turning our process network into an open hallway. It really positioned as a secure remote access capability inside the broader platform, emphasizing Zero Trust Controls, Least access and strong auditing for compliance heavy environments.

Overview

Product Information on The Claroty Platform

What is The Claroty Platform?

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Overall experience with The Claroty Platform

“Claroty xDome Enhances Device Visibility and Forensic Investigation in Healthcare Settings”

“Detailed asset visibility, but complex troubleshooting tasks”