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PA-Series

byPalo Alto Networks
in Network Firewalls (Transitioning to Hybrid Mesh Firewall and Cloud Firewalls)
4.6

Overview

Product Information on PA-Series

Updated 13th October 2025

What is PA-Series?

PA-Series is a network security software from Palo Alto Networks that provides firewall capabilities for enterprises and organizations. The software offers advanced threat prevention, application awareness, and traffic control to help manage and secure network traffic. It is designed to identify and control applications, users, and content, enabling organizations to protect against cyber threats and enforce security policies. The software supports features such as intrusion prevention, URL filtering, malware analysis, and visibility into encrypted traffic. PA-Series aims to address challenges related to unauthorized access, data breaches, and regulatory compliance by offering centralized management and reporting capabilities for network security.

PA-Series Pricing

PA-Series software from Palo Alto Networks uses a hardware-based licensing model where pricing depends on selected appliance models, throughput capacity, and security features. Subscriptions for advanced security services, support plans, and additional features such as threat prevention are available as separate or bundled offerings. Pricing varies based on configuration, term length, and selected services.

Overall experience with PA-Series

MANAGER OF IT SERVICES
<50M USD, IT Services
FAVORABLE

“User-Friendly Features Appreciated but Site-to-Site Tunnel Issues Reported”

5.0
Sep 18, 2025
Best in enterprise & data center solutions for customizable and reliable firewall. It is also compatible for all business verticals and layer 7 application identification and centralized management. BPA assessment and all good to review the benchmark configuration with automated steps in the support portal.
DIRECTOR OF IT ENGINEERING
500M - 1B USD, Travel and Hospitality
CRITICAL

“Strong Threat Detection and Reliable Platform Amid Declining Support Experiences”

3.0
Jul 31, 2025
The product is great but the sales team and support are lacking.

About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About PA-Series
Reviewer Insights for: PA-Series
Deciding Factors: PA-Series Vs. Market Average
Performance of PA-Series Across Market Features

PA-Series Likes & Dislikes

Like

The advanced security features, easy to deploy and manage, user & utilization Reporting, user friendly and clear view for troubleshooting and the security profiles customization for each business vertical is key factors to go for palo alto firewall.

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Like

The product works great and the platform is robust. It does real well at detecting and preventing threats. It is also very reliable.

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Like

The intuitive interface and ease of use are standout features, making day-to-day management straightforward. Its robust monitoring tools provide deep visibility into network activity, which has been instrumental in quickly identifying and resolving issues.

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Dislike

I started working with Palo Alto firewalls since PA-200 model, these are the things that can be improved in PA in terms of features and services (site-to-site tunnel often getting hung, the QOS service is not accurate sometimes I feel. Also, the cost is a bit high compared to the same capacity model in other vendor firewalls and customer support can be improved in APAC region)

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Dislike

The sales and support teams have declined drastically over the last couple of years.

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Dislike

While I don't have any specific complaints about the PA-3410, it does come with a steep learning curve. The platform offers a wide range of powerful features, but fully understanding and utilizing them requires a significant investment of time and training.

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Peer Discussions

PA-Series Reviews and Ratings

4.6

(1149 Ratings)

Rating Distribution

5 Star
62%
4 Star
34%
3 Star
4%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.7

Last 12 Months
Filter Reviews
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Reviewer's Job Function
  • MANAGER OF IT SERVICES
    <50M USD
    IT Services
    Review Source

    User-Friendly Features Appreciated but Site-to-Site Tunnel Issues Reported

    5.0
    Sep 18, 2025
    Best in enterprise & data center solutions for customizable and reliable firewall. It is also compatible for all business verticals and layer 7 application identification and centralized management. BPA assessment and all good to review the benchmark configuration with automated steps in the support portal.
  • DIRECTOR OF IT
    Gov't/PS/Ed
    Education
    Review Source

    Ease of Use and Monitoring Stand Out in Palo Alto PA-3410 Experience

    5.0
    Nov 3, 2025
    Migrating to Palo Alto's PA-3410 Next-Generation Firewall has been a highly positive experience, significantly enhancing our security posture. The device efficiently manages our campus network traffic, delivering robust performance and reliability without compromise.
  • HEAD OF INFRASTRUCTURE OPERATION
    50M-1B USD
    Media
    Review Source

    Highlighted Benefits and Recognized Weaknesses of Using Palo Alto Solutions

    4.0
    Jul 30, 2025
    Good experience with Palo Alto. Devices are reliable and efficient.
  • DEPUTY MANAGER
    10B+ USD
    Energy and Utilities
    Review Source

    Deployment of Palo Alto 5200 Series Enhanced Security and Performance Measures

    5.0
    Nov 30, 2025
    We have successfully deployed Palo alto 5200 series firewalls in our enterprises environment, after this deployment we achieved high performance and advances security functionality like application-aware policies, granular user based control and significantly strengthening our overall security posture.
  • MANAGER, IT SECURITY AND RISK MANAGEMENT
    <50M USD
    Banking
    Review Source

    Soluciones rápidas y visibilidad clara, pero el valor económico es considerable

    5.0
    Oct 12, 2025
    Tengo una excelente experiencia, ofrecen un gran rendimiento, visibilidad clara y proteccion confiable tanto en entornos internos como perimetrales. Las herramientas de gestion son faciles de usar y el soporte muy profesuonal
...
Showing Result 1-5 of 1187

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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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