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Overview

Product Information on PA-Series

Updated 13th October 2025

What is PA-Series?

PA-Series is a network security software from Palo Alto Networks that provides firewall capabilities for enterprises and organizations. The software offers advanced threat prevention, application awareness, and traffic control to help manage and secure network traffic. It is designed to identify and control applications, users, and content, enabling organizations to protect against cyber threats and enforce security policies. The software supports features such as intrusion prevention, URL filtering, malware analysis, and visibility into encrypted traffic. PA-Series aims to address challenges related to unauthorized access, data breaches, and regulatory compliance by offering centralized management and reporting capabilities for network security.

PA-Series Pricing

PA-Series software from Palo Alto Networks uses a hardware-based licensing model where pricing depends on selected appliance models, throughput capacity, and security features. Subscriptions for advanced security services, support plans, and additional features such as threat prevention are available as separate or bundled offerings. Pricing varies based on configuration, term length, and selected services.

Overall experience with PA-Series

IT Security & Risk Management Associate
3B - 10B USD, Healthcare and Biotech
FAVORABLE

“Palo Alto Firewalls Offer Robust Protection”

5.0
May 5, 2026
Palo alto is a fantastic vendor to work with and their firewalls are the most advanced and best I've configured and used.
DIRECTOR OF IT ENGINEERING
500M - 1B USD, Travel and Hospitality
CRITICAL

“Strong Threat Detection and Reliable Platform Amid Declining Support Experiences”

3.0
Jul 31, 2025
The product is great but the sales team and support are lacking.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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Logo of PA-Series

PA-Series

byPalo Alto Networks
in Hybrid Mesh Firewall
4.6

About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

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User Sentiment About PA-Series
Reviewer Insights for: PA-Series
Deciding Factors: PA-Series Vs. Market Average
Performance of PA-Series Across Market Features

PA-Series Likes & Dislikes

Like

I like the following features most for Palo Alto Firewalls: Application ID - This feature works very well and helps create more secure firewall rules rather than relying solely on ports. Vulnerability/Antivirus/Antispyware/Wildfire capabilities - The various different vulnerability profiles can be combined into a security profile group and assigned to rules. This is simple to manage and assign and helps improve our security posture. URL Filtering - The Palo Alto firewalls provide great URL filtering capabilities and it helps limit what websites users can or cannot access. High Availability - The Palo Alto firewalls allow for active-passive HA. This is a great feature for reliability/redundancy and works very well when configured correctly.

Like

The product works great and the platform is robust. It does real well at detecting and preventing threats. It is also very reliable.

Like

As mentioned above, we are still processing the alignment of the PA series and SASE cloud firewalls policies. The project migration to SASE went overall smoothly and I got the necessary support from Palo Alto to get the decisions/issues out of the way to have the PA series on the same policy. Overall, the PA series delivered as expected.

Dislike

I think Palo Alto could improve on the following: 1. Certain models of Palo Alto firewalls are more limited when it comes to certain types of objects such as external dynamic lists, number of objects in address groups, etc. 2. Less expensive models of Palo Alto firewalls have much slower management CPUs and take much longer to perform initial setup and to commit new configuration. 3. When managing firewalls with Panorama Shared objects can be set to only push to firewalls when they are used in configuration. However, other shared objects (such as URL Filtering Profiles) push to all firewalls regardless if they are used in configuration. I think Palo needs to re-engineer the way all shared objects are applied rather than having different configurations for different types.

Dislike

The sales and support teams have declined drastically over the last couple of years.

Dislike

Although we get support from Palo Alto throughout the whole project, setup and BAU assistance, I feel there is a complexity of the ongoing policy alignment within the team. I suppose some manual work could be more automated.

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Recommended Gartner Insights

  • Critical Capabilities for Hybrid Mesh Firewall
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PA-Series Reviews and Ratings

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
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Reviewer's Job Function
  • IT Security & Risk Management Associate
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Palo Alto Firewalls Offer Robust Protection

    5.0
    May 5, 2026
    Palo alto is a fantastic vendor to work with and their firewalls are the most advanced and best I've configured and used.
  • Project Manager
    1B-10B USD
    IT Services
    Review Source

    Unified Security Posture Achieved Amid Challenges With Policy Integration and Automation

    4.0
    May 12, 2026
    The team chose a strategic move towards a unified security policy SASE. The intention is to extend this policy from SASE to our internal HQ firewalls of Palo Alto to ensure we have a consistent security posture across our entire organization. This should reduce the risk of gaps in policy between on-prem and cloud (SASE). We have a complex setup at our HQs so we keep our PA series but are currently making sure temp rules are out of the way to get the policy across all firewalls.
  • IT Services Associate
    50M-1B USD
    Media
    Review Source

    Consistent Support Noted Though Deployment Scaling and Log Parsing Need Improvement

    5.0
    May 8, 2026
    Great support from start to finish in our project to move from our previous vendor to the Palo Alto solution. From then on the vendor is keeping close contact even though the support is through an intermediary party. They follow up on our needs and send updates on possible announcements we might have missed.
  • IT Manager
    Gov't/PS/Ed
    Education
    Review Source

    Palo Alto Firewalls Offer Reliable Management But High Costs

    5.0
    Mar 5, 2026
    Palo Alto firewalls have provided us with realiability for many years. Managing the equipment is simple and very convenient compared to other firewalls in its class. It offers a wealth of data for monitoring and logging, wich greatly facilitates management. However, maintaining the licenses and equipment is expensive, making them suitable for large enterprises.
  • It Security & Risk Management Associate
    1B-10B USD
    Insurance (except health)
    Review Source

    Palo Alto Firewalls Streamline Network Management With Efficient Panorama Integration

    5.0
    Jan 22, 2026
    Overall, Palo Alto is an extremely crucial client we use within our company. We rely on their services, customer support, and applications heavily. The Palo Alto Firewalls have been a backbone in our company, being able to manage all firewalls on Panorama makes work extremely fluent and quick to solve troubleshooting issues.
...
Showing Result 1-5 of 1202

4.6

(1163 Ratings)

Rating Distribution

5 Star
62%
4 Star
33%
3 Star
4%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.4

Product Capabilities

4.7