Planful

In my experience, I would say the consolidation functionality is the strongest/best in the industry. As a holding company, this feature and its ease of use is very important for our organization. Even comparable EPM platforms have acknowledged to me that they can't match Planful in this area. Reporting, budgeting and forecasting are fairly straightforward to configure/operate monthly, quarterly, semi and yearly.

Easy to load data. Ability to create and maintain models in an Excel based environment. Ability to distribute reports via emails to operators.

I am a big fan of how easy it is to load your data and keep it current. Another huge pro is just being able to create all of your regular reports once and use them for any period you want to view. Its very powerful to be able to manipulate large data sets in whatever format you need. Planful is also incredible for forecasting and budgeting. It really helps keep you organized during that whole process.

At times, product enhancements can be slow to roll out - I appreciate that Planful listens to its customers and takes feedback seriously, but some straightforward updates shouldn't require 18 to 24 months to implement. The administration side was once very simple, but it has become more challenging as new customer requested features have been added, making it a little more difficult to troubleshoot issues and pinpoint the settings that need to be adjusted to resolve them. While rising costs are expected with any product, new features that feel like they should have been included/ standard from the start shouldn't come with additional fees. I understand the need to recover development costs, but many of these enhancements have been requested for a long time, and when they finally become available, the pricing at the initial rollout often feels steep.

customer support. mass scalability. system performance at scale

No software solution is perfect, and its hard to be able to cover every possible system or integration. With that said, anything that Planful does not offer out of the box, they will work with you to find a solution. They are very receptive to new feature requests and are great about letting customers know when features are coming. As for the tool right now, there are definitely some quirks at times and some processes can have a few extra steps that are not always clear unless you are very familiar with the system.