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Market Presence: Security Service Edge, Hybrid Mesh Firewall

Overview

Product Information on Prisma Access

Updated 13th October 2025

What is Prisma Access?

Prisma Access is a cloud-delivered security software developed by Palo Alto Networks that provides secure access to applications and resources for users regardless of location. The software integrates firewall-as-a-service, secure web gateway, cloud access security broker, and zero trust network access capabilities. Prisma Access helps organizations protect remote and hybrid workforces by offering consistent security policies, threat prevention, and encrypted traffic inspection. The software addresses challenges related to secure connectivity, visibility, and control over application usage while supporting secure connections for mobile users and branch offices. It is designed to simplify network security management and improve compliance across distributed environments.

Prisma Access Pricing

Prisma Access software uses a subscription-based pricing model where charges are determined by factors such as user count, bandwidth requirements, and specific service features. Pricing may vary based on deployment size and selected capabilities, and is typically tailored for organizations through customized plans or tiers.

Overall experience with Prisma Access

Director, IT Security and Risk Management
Gov't/PS/ED <5,000 Employees, Government
FAVORABLE

“Prisma Access, integrated with Strata Cloud Manager, provides secure and seamless remote access, with centralized management, high availability, and lower risk than traditional VPNs”

5.0
Apr 23, 2026
My experience with Palo Alto Networks Prisma Access has been positive, primarily due to its integration with Strata Cloud Manager, which enables centralized and consistent security policy management. This integration has allowed us to provide institutional users with secure and seamless access to the organization´s network when working remotely. Prisma Access has strengthened our Zero Trust-based secure access model, ensuring that users can connect safely regardless of their location, while maintaining the same security controls as in the on-premises environment.Key benefits include comprehensive traffic protection, advanced threat inspection, centralized visibility into remote connections, and reduced risk associated with traditional VPN solutions, contributing to a more secure, efficient and modern hybrid-work environment.
Cybersecurity Analyst
3B - 10B USD, Manufacturing
CRITICAL

“Comprehensive Visibility and System Integration Offset Steep Price and Complexity”

3.0
Feb 4, 2026
A useful tool that does is reliable and connected into many of our systems to provide a clear management platform for SSE.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Security Service Edge

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

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Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
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About Company

Company Description

Updated 7th December 2023

Palo Alto Networks is a global cybersecurity organization shaping the future of cloud-centric technology. The main business objective is to provide effective cybersecurity solutions, maintaining and valuing the digital way of life. It addresses the significant issue of maintaining digital security in an increasingly online-centric world. The company utilizes innovative approaches leveraging advancements in artificial intelligence, analytics, automation, and orchestration. Offering an integrated platform and bolstering a burgeoning ecosystem of collaborators, it assures protection across various platforms including clouds, networks, and mobile devices. The organization envisions a progressively safe and secure digital world each day.

Company Details

Updated 1st July 2025
Company type
Public
Year Founded
2005
Head office location
SANTA CLARA, United States
Number of employees
10001+
Website
http://www.paloaltonetworks.com

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Prisma Access Likes & Dislikes

Like

administration, integration, deployment and advanced threat detection

Like

Does very good to provides a lot of high level visibility into the traffic across our organization, and is able to continue to expand along with our expanding organization. Does good to integrate into other products to provide even further visibility.

Like

The config and rollout was quite complex from a project perspective, but the change impact for the end user was set to a minimal, which made the UX remarkably seamless.

Dislike

In this case I havent seen any problems

Dislike

Does require a significant study into to use at its full ability as it has a significant learning curve. Some places there is not good documentation so you will have to search hard or figure it out yourself. Is expensive but generally worth the price for it.

Dislike

There may be a bit of a delay in some countries, often due to the node being too far away from the user's endpoint.

Recommended Gartner Insights

  • Critical Capabilities for Hybrid Mesh Firewall
  • Magic Quadrant for Hybrid Mesh Firewall

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Prisma Access Reviews and Ratings

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Logo of Prisma Access

Prisma Access

byPalo Alto Networks
in
4.3
2025
Performance of Prisma Access Across Market Features
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  • Director, IT Security and Risk Management
    Gov't/PS/Ed
    Government
    Review Source

    Prisma Access, integrated with Strata Cloud Manager, provides secure and seamless remote access, with centralized management, high availability, and lower risk than traditional VPNs

    5.0
    Apr 22, 2026
    My experience with Palo Alto Networks Prisma Access has been positive, primarily due to its integration with Strata Cloud Manager, which enables centralized and consistent security policy management. This integration has allowed us to provide institutional users with secure and seamless access to the organization´s network when working remotely. Prisma Access has strengthened our Zero Trust-based secure access model, ensuring that users can connect safely regardless of their location, while maintaining the same security controls as in the on-premises environment.Key benefits include comprehensive traffic protection, advanced threat inspection, centralized visibility into remote connections, and reduced risk associated with traditional VPN solutions, contributing to a more secure, efficient and modern hybrid-work environment.
  • Project Manager
    1B-10B USD
    IT Services
    Review Source

    Centralized Security Enhances Infrastructure but Network Distance Causes Regional Delays

    5.0
    May 7, 2026
    This product has proven to be the right strategic fit for our organization's goal of streamlining security across all branches and remote endpoints. The biggest strength in my eyes is the ability to centralize and secure our entire infra under one umbrella (one security policy), ensuring security is set wherever the user is working.
  • Engineer
    1B-10B USD
    Manufacturing
    Review Source

    Prisma access helps you lifting up your security

    4.0
    May 8, 2026
    We selected Palo Alto to deliver us the security we need for our mobile users and affiliates
  • Cybersecurity Analyst
    1B-10B USD
    Manufacturing
    Review Source

    Comprehensive Visibility and System Integration Offset Steep Price and Complexity

    3.0
    Feb 4, 2026
    A useful tool that does is reliable and connected into many of our systems to provide a clear management platform for SSE.
  • Group Product Manager
    50M-1B USD
    Telecommunication
    Review Source

    Centralized Cloud Management and AI Analytics Enhance Service Delivery Experience

    5.0
    Apr 27, 2026
    Our overall experience with Palo Alto Prisma Access has been extremely positive, especially the delivery for our customers and the ability to easily provide managed services
Showing Result 1-5 of 9

Showing data for 9 ratings and reviews for Hybrid Mesh Firewall market. View all 347 ratings and reviews across markets for a complete picture.

4.3

(9 Ratings)

Rating Distribution

5 Star
44%
4 Star
44%
3 Star
11%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.7

Integration & Deployment

4.4

Service & Support

4.1

Product Capabilities

4.7

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