Overview
Product Information on ProcessUnity Third-Party Risk Management
Updated 13th October 2025
What is ProcessUnity Third-Party Risk Management?
ProcessUnity Third-Party Risk Management Pricing
Overall experience with ProcessUnity Third-Party Risk Management
Manager, IT Security and Risk Management
50M - 250M USD, Insurance (except health)FAVORABLE
“Driving proactive supply chain risk management with ProcessUnity's GRX and Threat and Vulnerability Response.”
ProcessUnity are a strong and forward thinking organisation, that have proven to be an excellent Third Party and business partner to work with. They have always listened to their customers and taken action on good ideas. Their GRX and Threat and Vulnerability Response platforms (TVR) have enabled us to streamline Third Party assessments, enhance due diligence and make confident, risk based decisions at scale. Their platforms are highly flexible, with capable apis, that have allowed us to integrate into our wider third party risk management program. The GRX exchange data provides us excellent visibility into third party risks, even before an attested assessment has been completed. The TVR platform has been a revolutionary way of monitoring and managing third party cyber threats and vulnerability, at scale. The platform's ability to aggregate intelligence and present actionable insights has strengthened our operational resilience and enabled a more proactive third party security posture. We have been able to have visibility into our supply chain and take prioritised action on 4th party risk, quickly and efficiently. More recently, ProcessUnity have implemented AI workflow into GRX and we are beginning to see some real advancements in assessment turnaround time, which is key to supporting our business with faster onboarding, whilst ensuring they third party meets our security requirements.
Manager, IT Security and Risk Management
10B - 30B USD, BankingCRITICAL
“Routine Updates Require Extra Services and Vendor Support Remains Limited on ProcessUnity”
While ProcessUnity provides a foundational GRC platform, our experience during deployment and ongoing use has presented several challenges. Implementation lacked standard deployment templates, and many issues encountered were attributed back to the customer rather than supported with clear guidance or ownership from the vendor. From a functionality standpoint, the tool is fairly basic, and enhancements or even minor updates typically require paid professional services, which adds ongoing costs for capabilities we would expect to be included as standard.
About Company
Company Description
ProcessUnity is a cloud-based solutions provider helping organizations automate their risk and compliance programs. By offering highly configurable, user-friendly tools, the company aims to drastically reduce manual administrative tasks. As a Software-as-a-Service technology, ProductUnity is designed to deploy quickly with minimal effort from IT resources. The technology aims to deliver faster, improved outcomes with scalability to accommodate the growth of risk governance and compliance programs. The suite of applications provided by ProcessUnity includes Third-Party Risk Management, Cybersecurity Program Management, Policy and Procedure Management, Enterprise Risk Management, Regulatory Compliance Management, and Product and Service Offer Management. The company also emphasizes the importance of creating and nurturing a diverse and inclusive workplace.
Company Details
Company type
Private
Year Founded
2003
Head office location
Concord, United States
Number of employees
51 - 200
Website
Do You Manage Peer Insights at ProcessUnity?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top ProcessUnity Third-Party Risk Management Alternatives
Peer Discussions
ProcessUnity Third-Party Risk Management Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- Manager, IT Security and Risk Management50M-1B USDInsurance (except health)Review Source
Driving proactive supply chain risk management with ProcessUnity's GRX and Threat and Vulnerability Response.
ProcessUnity are a strong and forward thinking organisation, that have proven to be an excellent Third Party and business partner to work with. They have always listened to their customers and taken action on good ideas. Their GRX and Threat and Vulnerability Response platforms (TVR) have enabled us to streamline Third Party assessments, enhance due diligence and make confident, risk based decisions at scale. Their platforms are highly flexible, with capable apis, that have allowed us to integrate into our wider third party risk management program. The GRX exchange data provides us excellent visibility into third party risks, even before an attested assessment has been completed. The TVR platform has been a revolutionary way of monitoring and managing third party cyber threats and vulnerability, at scale. The platform's ability to aggregate intelligence and present actionable insights has strengthened our operational resilience and enabled a more proactive third party security posture. We have been able to have visibility into our supply chain and take prioritised action on 4th party risk, quickly and efficiently. More recently, ProcessUnity have implemented AI workflow into GRX and we are beginning to see some real advancements in assessment turnaround time, which is key to supporting our business with faster onboarding, whilst ensuring they third party meets our security requirements. - Manager, IT Security and Risk Management1B-10B USDTransportationReview Source
Centralized Platform Simplifies Due Diligence across Multiple Risk Domains, Streamlining Risk Management & Reducing Manual Workload
Having worked with multiple TPRM & ERM providers over the last 9 years, my experience with the ProcessUnity Team was excellent. From the get-go, they worked with us to determine the best path forward, and as we evolved in our relationship and our requirements, they adapted and repackaged to provide the best solution possible. Configuring the platform was simple and integration with our GRX platform was seamless. We are now planning on further integrations to enhance our TPRM program. The solution was cost effective, and the automation of workflows has significantly reduced manual burden. ProcessUnity has allowed us to integrate an enterprise-wide TPRM program and consolidate efforts across several risk functions within the business. - Manager, IT Security and Risk Management10B+ USDIT ServicesReview Source
Highly Customizable Platform Adapts to Evolving Program and Regulatory Demands
My experience using ProcessUnity has been great because the platform is highly customizable, allowing us to tailor workflows, assessments, dashboards and automate logic to meet our program needs. The flexibility of the system makes it possible to evolve our program without requiring heavy development support or rigid configuration constraints. This adaptability has been essential as our program matures and new internal or regulatory requirements emerge. ProcessUnity has always been open to our feedback and actively collaborates with us to ensure our program's success. They offer transparent roadmaps and tailored support that aligns directly with our operational goals. Enhancements and configuration changes are handled with professionalism and urgency. ProcessUnity consistently delivers the level of service, reliability, and collaboration that defines a top-tier SaaS partner. - VP10B+ USDBankingReview Source
Implemenation Team, Effective Support and Customization Highlight Platform Experience Over First Year
We were in the dark ages with our previous TPRM platform. Due to a poor relationship with that company, we came to ProcessUnity with an extremely tight implementation timeline and a hard Go Live date. The implementation team made quick work of our project, tweaking many of the box options to fit our framework. This allowed us to complete additional more in-depth configurations much quicker. The team was very proactive, easy to work with and incredibly knowledgeable and our account managers have been an integral partner as well. Additionally, since our Go Live, the support team has been amazing, often responding to tickets in less time than we expected. They have proven to be a collaborative partner, providing detailed instructions and screenshots as needed. For a newer platform admin, this has been a lifesaver. Our entire organization is much happier using this platform and as we near our one-year mark, we could not be more pleased. - Operations Associate10B+ USDConsumer GoodsReview Source
Proactive Consulting and System Adaptability Define ProcessUnity Implementation Journey
My overall experience with ProcessUnity has been great. From the earliest stages - when we were still exploring and designing our TPRM solution - through nearly three years of active use, the partnership has consistently met our expectations. From the beginning, there has never been any difficulty collaborating on a tailored solution or adjusting the tool to match our organization's needs and desired processes. The consultants have been diligent, knowledgeable, and solution-oriented, always proposing practical approaches for any issue or enhancement request. Additionally, the platform's integration capabilities have proven to be satisfactory for our environment and processes.
...
Showing Result 1-5 of 160
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
