• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on ProShip

Updated 24th August 2023

What is ProShip?

ProShip multi-carrier shipping software is a parcel transportation management solution for enterprise retailers, manufacturers, healthcare companies and 3PL/distributors. ProShip helps users maintain compliance, execute multi-carrier rate shopping with unified business logic and simplify omnichannel fulfillment. Because ProShip integrates with multiple parts of the Enterprise Software Stack (ESS), the solution can automate the supply chain workflow & make complex parcel shipping challenges simple and cost-effective. Key benefits: - Decreased transportation/shipping spend (advanced rate shopping capabilities) - Omnichannel fulfillment ease - Carrier diversification - national, regional and same-day parcel carriers & LTL - CI/CD based, meaning the software is version-less and can push automatic updates - Superior support 24/7/365

ProShip Pricing

Pricing can depend on... - Software complexity - Software engineering - Annual SMA (Service Maintenance Agreement) Perpetual software license or subscription-based pricing models available.

ProShip Product Images

ProShip Shipping App
ProShip Shipping App
BestWay Groups
BestWay Groups
Label Rendering
Label Rendering

Overall experience with ProShip

Manager, Supply Chain
Gov't/PS/ED <5,000 Employees, Education
FAVORABLE

“ProShip is reliable and get the job done. I would love for it to have a modern looking interface (UX design).”

4.0
Apr 16, 2026
ProShip gets the job done. No bells and whistles. Straight forward in doing what needs done.
Sr. Director, Enterprise Applications
250M - 500M USD, Retail
CRITICAL

“High Cost, Poor Service: Our ProShip Project Journey”

1.0
Oct 23, 2024
When we first reached out to ProShip we got an excellent Sales Manager that worked with us to get the project going. After we signed we were turned over to a Project manager and a developer. The PM was billing us by the letter. We were pretty disappointed to get billed even for the time the developer took to research and understand our Oracle system. We had given the Sales Person specifics about our system and he said that it wouldn't be a problem. We came to find out that the developers training was on our dime. After the project went live we were turned into a junior customer service rep that rarely answered our emails, it almost seemed that we were the last customer to come mind. Its surprising given that our project was in the hundreds of thousands of dollars.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Recommended Gartner Insights

  • Market Guide for Multicarrier Parcel Management Solutions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. ProShip
Logo of ProShip

ProShip

byProShip
in Multicarrier Parcel Management Solutions
3.9

About Company

Company Description

Updated 10th November 2023

ProShip multi-carrier shipping software is a parcel transportation management solution, serving enterprise retailers, manufacturers, healthcare companies, and 3PL/distributors. Our flexible solution excels in simple carrier connectivity, maintaining constant compliance, executing multi-carrier rate shopping with unified business logic, and empowering omnichannel fulfillment. Seamlessly integrating with your Enterprise Software Stack, the ProShip solution automates supply chain workflows, optimizing your parcel shipping operations for efficiency. By choosing ProShip, you'll unlock numerous benefits, including substantial reductions in transportation costs (advanced rate shopping capabilities), expanded carrier diversification, and access to national, regional, and same-day parcel carriers & LTL – not to mention, continuous updates via CI/CD, and unwavering 24/7, 365-day support. Trust in ProShip to elevate your shipping operations with a proven and dependable solution.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1999
Head office location
Brookfield, United States
Number of employees
51 - 200
Website
http://www.proshipinc.com

Do You Manage Peer Insights at ProShip?

Access Vendor Portal to update and manage your profile.

Reviewer Insights for: ProShip
Performance of ProShip Across Market Features

ProShip Likes & Dislikes

Like

Customizable. Simple and straightforward. Okay data collection from ProShip Office.

Like

What called us to ProShip was the vast network of partners.

Like

ease of use amount of carriers speed

Dislike

Slow response times from the sales team. Velocity has an old school mechanical feel to it. Could use a UX design upgrade.

Dislike

I really disliked: The customer service was poor. The PM was billing by the word. The software itself looks like a product from the 90's

Dislike

most changes require IT involvement vs wuick fixes.

Top ProShip Alternatives

ProShip Reviews and Ratings

Logo of Shipsy
1. Shipsy
4.9
(56 Ratings)
Logo of ShippyPro
2. ShippyPro
4.6
(29 Ratings)
Logo of ShipSoft-Parcel
3. ShipSoft-Parcel
4.7
(3 Ratings)
View All Alternatives
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager, Supply Chain
    Gov't/PS/Ed
    Education
    Review Source

    ProShip is reliable and get the job done. I would love for it to have a modern looking interface (UX design).

    4.0
    Apr 16, 2026
    ProShip gets the job done. No bells and whistles. Straight forward in doing what needs done.
  • Supply Chain Associate
    1B-10B USD
    Retail
    Review Source

    Shipping Capabilities and Ease of Use

    5.0
    Apr 16, 2026
    Very easy to work with and allows for pre-shipping to completion for shipment visibility and accuracy
  • Sr. Director, Enterprise Applications
    50M-1B USD
    Retail
    Review Source

    High Cost, Poor Service: Our ProShip Project Journey

    1.0
    Oct 23, 2024
    When we first reached out to ProShip we got an excellent Sales Manager that worked with us to get the project going. After we signed we were turned over to a Project manager and a developer. The PM was billing us by the letter. We were pretty disappointed to get billed even for the time the developer took to research and understand our Oracle system. We had given the Sales Person specifics about our system and he said that it wouldn't be a problem. We came to find out that the developers training was on our dime. After the project went live we were turned into a junior customer service rep that rarely answered our emails, it almost seemed that we were the last customer to come mind. Its surprising given that our project was in the hundreds of thousands of dollars.
  • Director of IT Architecture
    1B-10B USD
    Retail
    Review Source

    ProShip makes parcel shipping easy

    4.0
    Feb 8, 2024
    As a product, Proship parcel shipping solution has been extremely valuable for our business.
  • Operations Manager
    50M-1B USD
    Manufacturing
    Review Source

    Catch up with the times

    3.0
    Feb 26, 2024
    Sometimes support is slow. Adding additional sites is expensive
Showing Result 1-5 of 13

3.9

(13 Ratings)

Rating Distribution

5 Star
23%
4 Star
46%
3 Star
23%
2 Star
0%
1 Star
8%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.1

Integration & Deployment

3.8

Service & Support

3.5

Product Capabilities

4.2