Overview
Product Information on ProShip
What is ProShip?
ProShip Pricing
ProShip Product Images
Overall experience with ProShip
“ProShip makes parcel shipping easy”
“High Cost, Poor Service: Our ProShip Project Journey”
About Company
Company Description
ProShip multi-carrier shipping software is a parcel transportation management solution, serving enterprise retailers, manufacturers, healthcare companies, and 3PL/distributors. Our flexible solution excels in simple carrier connectivity, maintaining constant compliance, executing multi-carrier rate shopping with unified business logic, and empowering omnichannel fulfillment. Seamlessly integrating with your Enterprise Software Stack, the ProShip solution automates supply chain workflows, optimizing your parcel shipping operations for efficiency. By choosing ProShip, you'll unlock numerous benefits, including substantial reductions in transportation costs (advanced rate shopping capabilities), expanded carrier diversification, and access to national, regional, and same-day parcel carriers & LTL – not to mention, continuous updates via CI/CD, and unwavering 24/7, 365-day support. Trust in ProShip to elevate your shipping operations with a proven and dependable solution.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: ProShip
Performance of ProShip Across Market Features
ProShip Likes & Dislikes
- Ease of management of carrier selection logic - Large assortment of domestic and International delivery partners available in base - Frequent updates to base product adding new capabilities and new delivery partners
What called us to ProShip was the vast network of partners.
Reliability, Exceptional Speed, and ability to configure to our business needs.
we have encountered some challenges with scaling ProShip up to support our entire domestic DC network. Care needs to be taken around infrastructure design and segmentation of transactional volume across instances.
I really disliked: The customer service was poor. The PM was billing by the word. The software itself looks like a product from the 90's
Proship resource portal, ProCyclopedia, need to be updated and reindex. It difficult to navigate and many parts are out-of-date.
Top ProShip Alternatives
Peer Discussions
ProShip Reviews and Ratings
- Sr. Director, Enterprise Applications50M-1B USDRetailReview Source
High Cost, Poor Service: Our ProShip Project Journey
When we first reached out to ProShip we got an excellent Sales Manager that worked with us to get the project going. After we signed we were turned over to a Project manager and a developer. The PM was billing us by the letter. We were pretty disappointed to get billed even for the time the developer took to research and understand our Oracle system. We had given the Sales Person specifics about our system and he said that it wouldn't be a problem. We came to find out that the developers training was on our dime. After the project went live we were turned into a junior customer service rep that rarely answered our emails, it almost seemed that we were the last customer to come mind. Its surprising given that our project was in the hundreds of thousands of dollars. - Director of IT Architecture1B-10B USDRetailReview Source
ProShip makes parcel shipping easy
As a product, Proship parcel shipping solution has been extremely valuable for our business. - Operations Manager50M-1B USDManufacturingReview Source
Catch up with the times
Sometimes support is slow. Adding additional sites is expensive - Director of Enterprise Systems50M-1B USDConsumer GoodsReview Source
ProShip Long Time Customer
ProShip has been a part of our ERP and WMS stack since 2010. ProShip has consistently proven itself to be highly reliable, meeting our business needs with commendable speed. - Manager of Parcel Transportation50M-1B USDConsumer GoodsReview Source
Adequate when ProShip is wrangled
GUI is old; Support is slow; logic is "programmer language", requiring Support.