• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In

Overview

Product Information on Puppet Enterprise

Updated 13th October 2025

What is Puppet Enterprise?

Puppet Enterprise is a software designed to automate the management of infrastructure across various environments, including on-premises and cloud-based systems. The software enables organizations to define infrastructure as code, providing capabilities for configuration management, deployment, and compliance enforcement. It facilitates the automation of repetitive tasks, helping to maintain system consistency and reduce manual errors. Puppet Enterprise includes features for role-based access control, reporting, and orchestration, allowing users to manage large-scale infrastructures efficiently. The software addresses business challenges related to operational efficiency, scalability, and change management in IT environments by enabling continuous delivery, monitoring configuration drift, and supporting integration with third-party tools.

Puppet Enterprise Pricing

Puppet Enterprise software offers a subscription-based pricing model that is structured per node, with pricing tiers based on the number of managed nodes. The software includes infrastructure automation, orchestration, and management capabilities, with package options varying by scale and support features. Enterprise support and additional services are available depending on the chosen plan and deployment size.

Overall experience with Puppet Enterprise

System Engineer
30B + USD, Energy and Utilities
FAVORABLE

“Easy configuration and less maintenance”

4.0
Nov 8, 2019
It has automated most of the manual tasks and improved the centralized deployment process to much extent.
Architect
1B - 3B USD, Telecommunication
CRITICAL

“Configuration management with Puppet”

3.0
Dec 17, 2020
We have been using puppet for configuration management of the servers we do operating system, application and database administration. Our overall experience with Puppet is good.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Peer Discussions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

  1. Home
  2. /
  3. Puppet Enterprise
Logo of Puppet Enterprise

Puppet Enterprise

byPerforce
in
4.0
Market Presence: DevOps Platforms (Transitioning to DevSecOps Platforms), Continuous Configuration Automation Tools (Transitioning to Infrastructure Automation and Orchestration Tools)

About Company

Company Description

Updated 4th March 2025

Perforce empowers the world’s top DevOps teams to accelerate development without compromising quality. With a suite of solutions designed for high-stakes applications, Perforce helps companies manage complexity efficiently and eliminate bottlenecks. By optimizing the entire development lifecycle, Perforce ensures teams can achieve speed, maintain integrity, and deliver impactful digital experiences.

Company Details

Updated 4th March 2025
Company type
Private
Year Founded
1995
Head office location
Minneapolis, United States
Number of employees
1001 - 5000
Website
http://www.perforce.com

Do You Manage Peer Insights at Perforce?

Access Vendor Portal to update and manage your profile.

Reviewer Insights for: Puppet Enterprise
Performance of Puppet Enterprise Across Market Features

Puppet Enterprise Likes & Dislikes

Like

The implementation of technology on single node , but the coverage of the impact is high. The utility is quite impactful to cover a number of systems in one go. Less bandwidth usage.

Like

Puppet is a robust and reliable system. There are a lot of modules available for different operating systems, applications and databases from puppetlabs as well as from puppet community which make it easy to add those systems into our configuration management without having to develop them yourself.

Like

I like most service because using with puppet we can install any service in different nodes using cookbooks.

Dislike

The notification and errors still needs improvement. The errors are still in coding language and sometimes hard to understand.

Dislike

Limited support for microsoft windows operating system

Dislike

For using Puppet I need to install agent in every node.

Recommended Gartner Insights

  • Critical Capabilities for DevOps Platforms (Transitioning to DevSecOps Platforms)
  • Magic Quadrant for DevOps Platforms (Transitioning to DevSecOps Platforms)

Top Puppet Enterprise Alternatives

Puppet Enterprise Reviews and Ratings

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Architect
    1B-10B USD
    Telecommunication
    Review Source

    Configuration management with Puppet

    3.0
    Dec 17, 2020
    We have been using puppet for configuration management of the servers we do operating system, application and database administration. Our overall experience with Puppet is good.
  • System Engineer
    10B+ USD
    Energy and Utilities
    Review Source

    Easy configuration and less maintenance

    4.0
    Nov 7, 2019
    It has automated most of the manual tasks and improved the centralized deployment process to much extent.
  • Software Engineer
    50M-1B USD
    IT Services
    Review Source

    It is used for deployment and configuration management tool

    5.0
    Oct 22, 2019
    I have good experience in Puppet configuration management tool. It is used for deployment war/jar files.
  • Sr. Member Technical
    1B-10B USD
    IT Services
    Review Source

    Puppet is Great Application Life Cycle Automation Tool

    4.0
    Sep 20, 2019
    Overall experience with Puppet is good. It is easy to configure and deploy the applications with Puppet.
  • BigData engineer
    50M-1B USD
    Finance (non-banking)
    Review Source

    Keeps your infrastructure at well defined state, but can become complicated to maintain

    3.0
    Apr 15, 2019
    The idea of centralized configuration management is very good and sound, and Puppet can assist you in achieving this. However given the flexibility of the tool one must be careful in designing the solution before coming up with implementation.
Showing Result 1-5 of 23

Showing data for 24 ratings and reviews for DevOps Platforms (Transitioning to DevSecOps Platforms) market. View all 47 ratings and reviews across markets for a complete picture.

4.0

(24 Ratings)

Rating Distribution

5 Star
42%
4 Star
50%
3 Star
8%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

4.2

Service & Support

4.3

Product Capabilities

4.2

Logo of GitLab
1. GitLab
4.4
(575 Ratings)
Logo of Bitbucket
2. Bitbucket
4.5
(536 Ratings)
Logo of GitHub
3. GitHub
4.6
(511 Ratings)
View All Alternatives