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  3. Quadient Inspire
Logo of Quadient Inspire

Quadient Inspire

byQuadient
in
4.8

Overview

Product Information on Quadient Inspire

Updated 13th October 2025

What is Quadient Inspire?

Quadient Inspire is a software designed for managing customer communications across multiple channels. The software enables organizations to create, personalize, and deliver content through print, digital, and mobile platforms. It integrates data from various sources to support the design and automation of documents, statements, and notifications, facilitating consistent and compliant messaging. Quadient Inspire assists businesses in centralizing communication workflows, reducing manual intervention, and improving operational efficiency. The software addresses the challenge of maintaining effective and secure communications in regulated industries by providing tools for version control, data security, and audit trails. It supports scalability and deployment in different environments, including on-premises and cloud infrastructures.

Quadient Inspire Pricing

Quadient Inspire software uses a customized pricing model based on user requirements, including factors such as license type, deployment preferences, and usage volume The software typically offers options including on-premises licensing, cloud-based subscription, and enterprise agreements with pricing structured according to modules, number of users, and level of support

Overall experience with Quadient Inspire

IT Manager
<50M USD, Banking
FAVORABLE

“Leveraging Quadient for Streamlining Document Management in Major Sectors”

5.0
Apr 23, 2025
I have a full time experience of 11 years using this product, Quadient. I have a very great experience with this product in designing complex documents for major sectors like finance, banking, health, insurance and hotels and automating the document generation and delivery process. Quadient provides very good documentation and educational content which can be used by any intern to get well educated and start working on the projects. Support they provide for any critical production issues is awesome and they have got well experienced technical support who are ready to assist in any scenario. Quadient provides cloud applications like Scaler, Interactive, and In-Home Inspire Messenger which are extensively used by the vendors in automating the delivery and review process. Interactive product is very useful for vendors to review the document in any web browser before handing over the packages for the printing which will avoid any reprints in case of any content mismatches in documents
IT Associate
250M - 500M USD, Banking
CRITICAL

“A super product for CCM but still needs work i inspire interactive”

3.0
Jul 21, 2023
Overall the product is a perfect match for our requirements. But there are some features that would be nice to have in inspire interactive, that we have in the designer.

About Company

Company Description

Updated 1st November 2023

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on Intelligent Communication Automation, Parcel Locker Solutions and Mail-Related Solutions, Quadient helps hundreds of thousands of customers worldwide simplify the connection between people and what matters.

Company Details

Updated 26th February 2025
Company type
Public
Year Founded
1924
Head office location
Bagneux, France
Number of employees
5001 - 10000
Website
http://www.quadient.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Quadient Inspire
Deciding Factors: Quadient Inspire Vs. Market Average
Performance of Quadient Inspire Across Market Features

Quadient Inspire Likes & Dislikes

Like

Any kind of complex document design can be performed in quadient with ease due to Inspire Designer software which has a lot of components for reading the data, processing data, designing the document and impositioning the sheets for final printing or emailing. Inspire also provides a concept called dynamic communication with which we can develop forms, html5 webpages with bootstrap support, omnichannel design can also be achieved with this Dynamic communication. Quadient is a developer-friendly application that provides smooth proof and production concepts to immediately check the samples of the design. Interactive by quadient provides a non-technical person to work on quadient documents in the form of interactive tickets and perform checker maker processes with business process concepts. Interactive helps the vendors to preview the samples of the documents before handing over to the print vendors before bulk printing and Inspire scaler is also a cloud application which is a very robust application to automate the generation and delivery process with the predefined modules. Scaler also supports scripting languages like javascript and groovy for writing custom scripts to achieve our requirements

Like

ability to integrate via API

Like

1. It can receive input data from multiple channels and services after integration. 2. Similarly, it can send output data to various channels and services after integration. Hence offers great flexibility and connectivity. 3. It can easily handle challenging page designs and layouts. Thanks to the advanced methods presented in the layout design module. 4. It is highly scalable and can increase or decrease resource allocation depending on data load. Hence it offers good performance in handling huge data loads. 5. The customer support of Quadient is a plus point as they never disappoint. 6. They keep their tools updated so that the customer solution always stays optimized. 7. It allows the developer to use scripting at various places which allows them to handle even the most challenging requirements with ease.

Dislike

I didn't find any important negatives of the product but a minor changes to add more data formats for report generation in advanced data output module is highly recommended.

Dislike

want to have customization in inspire interactive.

Dislike

1. Some training modules could have been more streamlined. 2. Cost of implementing is high in complex solutions. If the client is ready to pay then it's good to go. 3. Some components of the tool are missing proper documentation.

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Peer Discussions

Quadient Inspire Reviews and Ratings

Showing data for 130 ratings and reviews for Customer Communication Management market. View all 130 ratings and reviews across markets for a complete picture.

4.8

(130 Ratings)

Rating Distribution

5 Star
68%
4 Star
28%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.7

Filter Reviews
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Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • IT Manager
    <50M USD
    Banking
    Review Source

    Leveraging Quadient for Streamlining Document Management in Major Sectors

    5.0
    Apr 23, 2025
    I have a full time experience of 11 years using this product, Quadient. I have a very great experience with this product in designing complex documents for major sectors like finance, banking, health, insurance and hotels and automating the document generation and delivery process. Quadient provides very good documentation and educational content which can be used by any intern to get well educated and start working on the projects. Support they provide for any critical production issues is awesome and they have got well experienced technical support who are ready to assist in any scenario. Quadient provides cloud applications like Scaler, Interactive, and In-Home Inspire Messenger which are extensively used by the vendors in automating the delivery and review process. Interactive product is very useful for vendors to review the document in any web browser before handing over the packages for the printing which will avoid any reprints in case of any content mismatches in documents
  • Software Developer
    1B-10B USD
    Banking
    Review Source

    Best tool out there in the CCM Industry

    5.0
    Apr 10, 2025
    I think that Quadient Inspire is one of the best tools in the CCM industry as it allows high level customization in the end to end solutions. Be it integration with different software, creating complex layout designs, handling large set of data and many more such scenarios. It is very user friendly and one can start working on it with basic training. However, high complexity tasks require advanced training. I would say that using Quadient to implement CCM solutions is the best way to finish the work with high customer satisfaction.
  • Project Manager
    <50M USD
    IT Services
    Review Source

    The best CCM tools in the market

    5.0
    Apr 26, 2025
    Quadient offers the best CCM tools in the market with a lot of documentation and first-class support.
  • Engineer
    50M-1B USD
    Manufacturing
    Review Source

    Quadient Inspire the go-to CCM software

    5.0
    Jul 19, 2024
    Multichannel capabilities, Design and composition tools, Workflow automation, data integration, Analytics and reporting.
  • DATA MANAGER
    <50M USD
    Services (non-Government)
    Review Source

    Opens doors to implement jobs you couldn't do before.

    5.0
    Oct 25, 2023
    Inspire has enabled us to take on work we couldn't do before, implementing the software was a breeze and it has been fun learning how to use it and we're amazed at what we can achieve.
...
Showing Result 1-5 of 175

Recommended Gartner Research

  • Market Guide for Customer Communication Management

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