Overview
Product Information on Papyrus Platform
Updated 13th October 2025
What is Papyrus Platform?
Papyrus Platform Pricing
Overall experience with Papyrus Platform
Software Developer
10B - 30B USD, Finance (non-banking)FAVORABLE
“Papyrus Software offers robust performance, handles complex data format options, and high flexibility with post-processing”
Papyrus Software support team deserves particular recognition for their professional approach to customer engagement.
Chef De Projet
Gov't/PS/ED 5,000 - 50,000 Employees, GovernmentCRITICAL
“Nice product but difficulties with the commercial part”
The product works at our satisfaction and the results are globally satisfying. We also would like to highlight our satisfaction regarding the support given by the office in Wien.
Our rating below average is due to the fact that the initial offer does not correspond to our request and two scoping’s were necessary to match the contract with our requirements: low entry cost to capture the customer followed-up by 2 endorsement.
About Company
Company Description
ISIS Papyrus is a global software vendor with over 35 years of experience in delivering enterprise solutions for customer engagement, operational enhancement and digital transformation. The Papyrus software provides Omni-channel communication, BPM & case management and content services in an integrated platform to help organizations create, capture, extract and share information and deliver digital processes and enterprise software solutions in less time. The main focus of Papyrus software is on enabling non-technical business users to create and maintain customer-centric communications and processes through a collaborative approach and low-code business designer tools for better business and IT alignment. The Papyrus cross-industry platform is used by more than 2800 companies in the finance, insurance, utilities, telecom, healthcare, and Public Company sectors for accelerating digital transformation and improving customer experience (CX).
Company Details
Company type
Private
Year Founded
1988
Head office location
Papyrus Platz 1 2345, Brunn am Gebirge/Vienna
Number of employees
100 - 499
Annual Revenue
50M-250M USD
Website
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Papyrus Platform Reviews and Ratings
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- Software Developer10B+ USDFinance (non-banking)Review Source
Papyrus Software offers robust performance, handles complex data format options, and high flexibility with post-processing
Papyrus Software support team deserves particular recognition for their professional approach to customer engagement. - Software Developer50M-1B USDBankingReview Source
Ease of design stands out while doubts persist about nodes and versioning
Whenever I've had doubts or needs, they've helped me solve them. - Designer50M-1B USDBankingReview Source
Papyrus Designer considered the flagship product for advanced features
The platform provides a comprehensive list of services, we use some of them and they are excellent. - MANAGER<50M USDEnergy and UtilitiesReview Source
Reliable Tool for Business Processes but Unintuitive Interface
A robust tool for internal process automation, business flow management, workflow approvals and customer information although there is room for improvement in the product - ASSOCIATE10B+ USDHealthcare and BiotechReview Source
Efficient Document Management and Seamless Communication Stand Out in This Platform
Overall this is a great product. Document management and easy communication abilities are just a couple of it's top things! I can easily search for documents I need, as well as have documents scanned and placed in the correct places. The AI features make it super easy and it gets better and better with time.
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