Name: Questionmark Secure
Rating: 3.4 (5 reviews)

Overview

Product Information on Questionmark Secure

Updated 13th October 2025

What is Questionmark Secure?

Questionmark Secure is a software designed to ensure the integrity and security of online assessments by preventing unauthorized access and restricting candidate actions during exams. The software locks down the testing environment on a participant's computer, prohibiting activities such as copying, printing, screen capturing, and accessing applications or websites outside the exam. It is compatible with integration to Questionmark’s assessment management system and supports delivery of various question formats and content types. Questionmark Secure addresses business requirements for maintaining the confidentiality of exam content, minimizing the risk of cheating, and complying with organizational or regulatory standards for secure assessment delivery in proctored and unproctored settings.

Overall experience with Questionmark Secure

PROFESOR

Gov't/PS/ED <5,000 Employees, Education

FAVORABLE

“Exploring Questionmark Secure's Latent Potential with Better System Integration”

4.0

Feb 8, 2025

Questionmark Secure has management features which are helpful for reporting and recording purposes, whereas the unsuitable screen share function makes the process of proctoring less efficient for remote examinations. To fully come into its own, it needs to be better integrated with existing systems.

Professor

Gov't/PS/ED <5,000 Employees, Education

CRITICAL

“Questionmark Secure: In-depth Assessment Analysis amidst Technical Glitches”

3.0

Jan 30, 2025

Our team is facing ongoing challenges with the Questionmark Secure scheduling system plus delays in live monitoring which affect our efficiency. The tool promises more but needs fixes to deliver a smoother performance for end users.

About Company

Company Description

Questionmark is focused on empowering organizations to enhance performance and comply with necessary requirements through its enterprise-grade assessment platform and professional services. The company's offerings aim to deliver valid, reliable, fair and defensible assessments to assist organizations in realizing their potential. It integrates with other learning management systems and proctoring services, further enhancing its usability. The platform provides advantages such as high volume test delivery, around-the-clock support, and secure data storage at audited data centers. Catering to a variety of sectors, including technology, financial services, education, retail and public sector, among others, Questionmark aims to assist in enabling departments across an organization to produce and deliver effective assessments.

Company Details

Company type

Private

Year Founded

1988

Head office location

New York, United States

Number of employees

51 - 200

Website

https://www.questionmark.com

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Reviewer Insights for: Questionmark Secure

Performance of Questionmark Secure Across Market Features

Questionmark Secure Likes & Dislikes

Proprietary information of Questionmark Secure includes status of candidates during the exam, as well as incidents and difficulties, which were considered as major advantages in my case. The record of the sessions also serves usefully as a record for scrutiny at any time that it may be necessary.

Our courses worked better with Questionmark Secure since we could add proctoring without disruptions. Our assessments generated detailed reports of student activities which showed us how they behaved during tests to detect cheating.

We used QuestiomMark Secure for years. We used the on-premise version for 10 years and then moved to the hosted version. Questionmark Secure is an amazing product for testing and for surveys. The reporting, data gathering, and analytics are superior. We use the lock-down browser so that once the person launches the browser, it locks them into the test so that there is no way for the student get out and internet search for answers. We also have a 360 degree camera that watches the student so that they cannot cheat and no one can help them cheat.

In the course of a few proctored sessions, I noticed some inconveniences where the proctor lost control of accessing the candidate's screen. This experience made me develop doubts about the solidity of such a platform as well.

During booking slot attempts the system behaved unreliably and caused both scheduling problems and technical failures. The instant observation tools sometimes experienced delays which impaired viewing of student testing conditions.

The implementation was a little quirky. During one of the upgrades, we had so many issues that we had to move to the Qusetionmark hosted solution.

Peer Discussions

Questionmark Secure Reviews and Ratings

Recommended Gartner Insights

Market Guide for Remote Proctoring Services for Higher Education

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Gov't/PS/Ed

Education

Review Source

Exploring Questionmark Secure's Latent Potential with Better System Integration

Questionmark Secure: In-depth Assessment Analysis amidst Technical Glitches

ASSOCIATE DEAN

Questionmark Secure's Persistent False Positives Hamper Remote Proctoring

Jan 7, 2025

Questionmark Secure does provide a potential solution for remote proctoring but the high amount of false positives poses a problem for testing. The platform is rather protective without reducing the sense of safety and student concern.

Network Engineer

Rich in features, Affordable, and great support

5.0

Oct 8, 2021

We used Questionmark Secure for many years.It is totally feature rich. It was so much more than a lock-down browser. The analytics that came with Questionmark were really great for tracking test questions, tracking grades,. Recording and gathering data have never been easier. Their tech support is very helpful. Their conferenced has a great mix of learning and Fun.

Assistant Director

Questionmark

Sep 13, 2018

For gathering data on Level 2 Surveys this product meets the expectations of our business. It would be great to have some additional reporting functions that would be adaptable for ongoing needs.