Overview
Product Information on Resolve Actions
Updated 16th October 2025
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Overall experience with Resolve Actions
Associate
10B - 30B USD, TelecommunicationFAVORABLE
“Resolve Platform Supports End-to-End Automation Across Complex Enterprise Operations”
Our overall experience with Resolve has been positive. It is a stable and scalable automation platform that has helped streamline operations, reduce manual effort, and improve incident resolution time through reliable orchestration and integration with multiple systems.
Product Owner
10B - 30B USD, TelecommunicationCRITICAL
“Pretty good for companies that have solid coders. ”
The scripts and runbooks type of network automation has matured since we first implemented it. Ability to scale, add redundancy, and build custom integrations has all evolved to be quite stable. We've had to approach them for some solutions as opposed to them being proactive with us, but recently they've been more proactive. Code libraries are a paid service that competitors typically offer for free as a community feature. They are eager to expand services but haven't utilized anything outside of the core Actions automation engine. We already have a lot of other premium services with other vendors that are tough to compete against, but Resolve might be good for companies that are lacking in those areas (ITSM, AIOps, etc.).
About Company
Company Description
Resolve is an intelligent automation platform provider, catering to enterprise IT teams in pursuit of agile operations. The platform executes over a million automations daily, regardless of the complexity or simplicity of the tasks. Specifically designed to address the hurdles of growing IT complexity, Resolve's no-code IT automation offers a solution for enhancing operational efficiency and reducing expenses. Furthermore, it aids in rapidly diagnosing and repairing issues, improving service levels, expediting service provision, and providing a swift return on investment.
Company Details
Company type
Private
Year Founded
2014
Head office location
Campbell, United States
Number of employees
51 - 200
Website
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- Associate10B+ USDTelecommunicationReview Source
Resolve Platform Supports End-to-End Automation Across Complex Enterprise Operations
Our overall experience with Resolve has been positive. It is a stable and scalable automation platform that has helped streamline operations, reduce manual effort, and improve incident resolution time through reliable orchestration and integration with multiple systems. - Manager of IT Services1B-10B USDBankingReview Source
Automation Features Improve Operational Efficiency but On-Prem Solutions Remain Limited
I've found it to be a powerful and reliable solution that significantly streamlines routine tasks and improves operational efficiency. Its interface is relatively intuitive, and the automation capabilities save a considerable amount of time in day-to-day management. Overall, it's a valuable tool it the IT environment - Operations Manager1B-10B USDTelecommunicationReview Source
Flexible Licensing Praised Yet Concerns Raised Over Market Presence and Roadmap Clarity
Very approachable and always happy to help and find a way to add value - Manager1B-10B USDTelecommunicationReview Source
Customer Service Remains Strong With Quick Training and Application Stability
Resolve has always provided us with outstanding customer service. We very rarely have issues with the application and it is designed in a way that we can get new employees up and coding quickly. - Group Product Manager1B-10B USDIT ServicesReview Source
Support and Technical Resources Rated Highly for Resolve Product Functionality
Resolve are very easy to work with, helpful and understand their market well. Their technical resources and support are of a high quality as well
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