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Product Information on Resolve Actions
What is Resolve Actions?
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Overall experience with Resolve Actions
“Reliability and Stability Drive Automation Across Multiple Technology Team Processes”
“Pretty good for companies that have solid coders. ”
About Company
Company Description
Resolve is an intelligent automation platform provider, catering to enterprise IT teams in pursuit of agile operations. The platform executes over a million automations daily, regardless of the complexity or simplicity of the tasks. Specifically designed to address the hurdles of growing IT complexity, Resolve's no-code IT automation offers a solution for enhancing operational efficiency and reducing expenses. Furthermore, it aids in rapidly diagnosing and repairing issues, improving service levels, expediting service provision, and providing a swift return on investment.
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Resolve Actions Likes & Dislikes
We have been using Resolve Actions Pro for over four years now across our technology teams and it has become a cornerstone of our Automation Strategy. So far we have successfully automated around 45 internal processes ranging from routine operational tasks to more complex workflows. What sets Resolve apart is its stablilty and reliability -- especially when compared to traditional RPA bots. Many of our internal processes have transitioned to Resolve specifically because of its consistent performance and minimal maintenance overhead. The platform has proven to be scalable, intuitive and robust making it the preferred choice for our teams. It continues to evolve with our needs, and we highly recommend it to organizations looking for a dependable automation solution. Three key things that we like about resolve is 1. Reusable Automation that saves time and effort 2.Multiple Integration Gateways 3. Ease of Building workflows with a user friendly interface Overall a great experience in working with this tool
Only limited by your imagination... no apparent limits per the ability to code for what you need.
The most valuable aspect of Resolve is its powerful orchestration and workflow automation capabilities. It integrates well with network elements, databases and ITSM enabling end to end automation of complex operation use cases. Resolve helps reduce manual intervention, improve service reliability, and support large scale automation initiatives in telecom and enterprise environments.
Support turnaround time for resolving issues can sometimes be higher than expected
Not a lot of pre-built... the majority of solutions end up being built ground-up. Many areas are dumbed down for user-friendliness, perhaps too much (to prevent you from hurting yourself) but it comes at the cost of granular control. Everything has to be done through their web UI, which is not ideal for some devs.
While Resolve is a powerful automation platform, some areas still need improvement. The user interface can feel complex for new users and required a learning curve to design and troubleshoot automation effectively. Documentation for advanced use case and integration could be more detailed. Instances should support all kinds of databases like Postgres.
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Resolve Actions Reviews and Ratings
- IT Associate50M-1B USDRetailReview Source
Reliability and Stability Drive Automation Across Multiple Technology Team Processes
Stable Automation tool for Reliable operations. Great tool to work with - Associate10B+ USDTelecommunicationReview Source
Resolve Platform Supports End-to-End Automation Across Complex Enterprise Operations
Our overall experience with Resolve has been positive. It is a stable and scalable automation platform that has helped streamline operations, reduce manual effort, and improve incident resolution time through reliable orchestration and integration with multiple systems. - IT Associate50M-1B USDIT ServicesReview Source
Sales and Support Team Engagement Contributes to Overall Positive Experience With Solution
This has been a 6+ year experience, and the team has been instrumental in the success of the solution. As the product matured and the features became more robust, they supported our team to make sure we realized the benefits of the enhancements. - IT Manager10B+ USDManufacturingReview Source
Smooth, Fast and Reliable Infra Automation
The product has almost everything that is required to orchestrate the Infrastructure, The awesome feature is decision tree which helps to directly build automation in such a way that there is no single dependency on any 3rd party system or tool, From End User to direct automation no any middleware integration or tool, Same goes with the Gateways functions as well. - IT Associate50M-1B USDTelecommunicationReview Source
A reliable, scalable and performant automation platform
The Resolve team has done an excellent job of supporting our use of their product in our environment for the past 11 years. They've helped us deploy an entire suite of automations and provided timely technical support when needed.