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  3. SailPoint Identity Security Cloud
Logo of SailPoint Identity Security Cloud

SailPoint Identity Security Cloud

bySailPoint
in
4.8
2026
Market Presence: Identity Governance and Administration, Workload Identity Management

Overview

Product Information on SailPoint Identity Security Cloud

Updated 13th October 2025

What is SailPoint Identity Security Cloud?

Identity Security Cloud is a software designed to help organizations manage and secure digital identities across various systems and applications. The software provides automated identity lifecycle management, access controls, and compliance features to enable organizations to streamline user provisioning and deprovisioning, enforce access policies, and monitor user activities. Identity Security Cloud integrates with a range of business applications and infrastructure, supporting secure single sign-on, password management, and risk-based access decisions. The software addresses business requirements for mitigating identity-related security risks, maintaining regulatory compliance, and improving operational efficiency by centralizing identity governance and administration.

SailPoint Identity Security Cloud Pricing

Identity Security Cloud software uses a subscription-based pricing model, with costs typically determined by the number of users and chosen feature packages. The software offers tiered plans designed to meet different organizational requirements, often including options for add-on modules and advanced functionalities that can affect the overall subscription price.

Overall experience with SailPoint Identity Security Cloud

Manager, IT Security and Risk Management
1B - 3B USD, Healthcare and Biotech
FAVORABLE

“Customer Engagement and Technical Expertise Shape SailPoint Project Outcomes”

5.0
Jan 29, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
TECHNICAL SPECIALIST
1B - 3B USD, Finance (non-banking)
CRITICAL

“Great IGA Solution but requires good people to manage and understand the product.”

3.0
Mar 27, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Identity Governance and Administration

About Company

Company Description

Updated 20th November 2024

SailPoint is a company that focuses on identity security for businesses, with an emphasis on utilizing artificial intelligence and machine learning. The firm automates the supervision and regulation of access, ensuring identities and resources are correctly linked. It offers an identity platform that integrates with pre-existing systems and workflows, offering a comprehensive view into all identities and their access. SailPoint’s identity solution adapts to the size, speed, and environmental needs of enterprises. The company assists enterprises globally to establish a foundation based on identity security.

Company Details

Updated 26th February 2025
Year Founded
2005
Head office location
Austin, United States
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
https://www.sailpoint.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

SailPoint Identity Security Cloud Reviews and Ratings

4.8

(822 Ratings)

Rating Distribution

5 Star
56%
4 Star
37%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?
  • Manager, IT Security and Risk Management
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Customer Engagement and Technical Expertise Shape SailPoint Project Outcomes

    5.0
    Jan 29, 2026
    My overall experience with our SailPoint partner is exceptional because of the people that make up SailPoint, from the customer success team to the helpdesk team, to the technical experts, and to those at the very top like the founder and CEO, who genuinely listens to the voice of the customer and who seeks out engaging with SailPoint's customer base when hosting the annual Navigate conference. He is there, he is visible, he is committed to his customers, to the identity space, and the icing on the cake is that there is no pretense, none. We have had our customer success manager since our implementation, over 3 years now. She is our partner and is someone who time and time again is there for us, is super responsive, gets eyes on our issues like the speed of light when we reach out to her, clearly, she is highly respected and connected because she makes things quickly happen. She listens to our feedback for opportunities for improvement related to the product or other areas and takes those back to the respective SailPoint teams. Team has been a constant in our SailPoint journey. We have also built relationships with some key technical experts in their architecture space. They know my team members by name. They have become like extended family to us.
  • Manager, IT Security and Risk Management
    1B-10B USD
    Healthcare and Biotech
    Review Source

    Customer Engagement and Technical Expertise Shape SailPoint Project Outcomes

    5.0
    Jan 29, 2026
    My overall experience with our SailPoint partner is exceptional because of the people that make up SailPoint, from the customer success team to the helpdesk team, to the technical experts, and to those at the very top like the founder and CEO, who genuinely listens to the voice of the customer and who seeks out engaging with SailPoint's customer base when hosting the annual Navigate conference. He is there, he is visible, he is committed to his customers, to the identity space, and the icing on the cake is that there is no pretense, none. We have had our customer success manager since our implementation, over 3 years now. She is our partner and is someone who time and time again is there for us, is super responsive, gets eyes on our issues like the speed of light when we reach out to her, clearly, she is highly respected and connected because she makes things quickly happen. She listens to our feedback for opportunities for improvement related to the product or other areas and takes those back to the respective SailPoint teams. Team has been a constant in our SailPoint journey. We have also built relationships with some key technical experts in their architecture space. They know my team members by name. They have become like extended family to us.
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Recommended Gartner Insights

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User Sentiment About SailPoint Identity Security Cloud
Reviewer Insights for: SailPoint Identity Security Cloud
Performance of SailPoint Identity Security Cloud Across Market Features

SailPoint Identity Security Cloud Likes & Dislikes

Like

1. The SailPoint team and their unparallel commitment to their customers. They are responsive, and their technical expertise is off the charts. Of equal importance is their overall professionalism, kindness, and encouragement. Let's face it, implementing SailPoint is transformational and a big undertaking and there are bumps along the road. Sometimes customers just need to hear the words, we are here for you, we will get through this together and they back up those words with action. 2. The product exceeds our expectations and is delivering results to our organization that have yielded measurable financial savings, largely attributed to the automation we have with the product. 3. SailPoint has brought an added layer of security to our organization in so many ways but to sum it up we can ensure that the right people have the right access to do their jobs and no access beyond that. And access can be in place on day one of their start date.

Like

1. The SailPoint team and their unparallel commitment to their customers. They are responsive, and their technical expertise is off the charts. Of equal importance is their overall professionalism, kindness, and encouragement. Let's face it, implementing SailPoint is transformational and a big undertaking and there are bumps along the road. Sometimes customers just need to hear the words, we are here for you, we will get through this together and they back up those words with action. 2. The product exceeds our expectations and is delivering results to our organization that have yielded measurable financial savings, largely attributed to the automation we have with the product. 3. SailPoint has brought an added layer of security to our organization in so many ways but to sum it up we can ensure that the right people have the right access to do their jobs and no access beyond that. And access can be in place on day one of their start date.

Like

1. The SailPoint team and their unparallel commitment to their customers. They are responsive, and their technical expertise is off the charts. Of equal importance is their overall professionalism, kindness, and encouragement. Let's face it, implementing SailPoint is transformational and a big undertaking and there are bumps along the road. Sometimes customers just need to hear the words, we are here for you, we will get through this together and they back up those words with action. 2. The product exceeds our expectations and is delivering results to our organization that have yielded measurable financial savings, largely attributed to the automation we have with the product. 3. SailPoint has brought an added layer of security to our organization in so many ways but to sum it up we can ensure that the right people have the right access to do their jobs and no access beyond that. And access can be in place on day one of their start date.

Dislike

Most of the deeper configuration can only be done by API.

Dislike

Most of the deeper configuration can only be done by API.

Dislike

Most of the deeper configuration can only be done by API.