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  3. SailPoint Identity Security Cloud
Logo of SailPoint Identity Security Cloud

SailPoint Identity Security Cloud

bySailPoint
in
4.8
2026
Market Presence: Identity Governance and Administration, Workload Identity Management

Overview

Product Information on SailPoint Identity Security Cloud

Updated 13th October 2025

What is SailPoint Identity Security Cloud?

Identity Security Cloud is a software designed to help organizations manage and secure digital identities across various systems and applications. The software provides automated identity lifecycle management, access controls, and compliance features to enable organizations to streamline user provisioning and deprovisioning, enforce access policies, and monitor user activities. Identity Security Cloud integrates with a range of business applications and infrastructure, supporting secure single sign-on, password management, and risk-based access decisions. The software addresses business requirements for mitigating identity-related security risks, maintaining regulatory compliance, and improving operational efficiency by centralizing identity governance and administration.

SailPoint Identity Security Cloud Pricing

Identity Security Cloud software uses a subscription-based pricing model, with costs typically determined by the number of users and chosen feature packages. The software offers tiered plans designed to meet different organizational requirements, often including options for add-on modules and advanced functionalities that can affect the overall subscription price.

Overall experience with SailPoint Identity Security Cloud

Manager, IT Security and Risk Management
1B - 3B USD, Insurance (except health)
FAVORABLE

“Highly capable IGA tool with many potential automation features. ”

5.0
Jan 20, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
TECHNICAL SPECIALIST
1B - 3B USD, Finance (non-banking)
CRITICAL

“Great IGA Solution but requires good people to manage and understand the product.”

3.0
Mar 27, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2026
For Market:
Identity Governance and Administration

About Company

Company Description

Updated 20th November 2024

SailPoint is a company that focuses on identity security for businesses, with an emphasis on utilizing artificial intelligence and machine learning. The firm automates the supervision and regulation of access, ensuring identities and resources are correctly linked. It offers an identity platform that integrates with pre-existing systems and workflows, offering a comprehensive view into all identities and their access. SailPoint’s identity solution adapts to the size, speed, and environmental needs of enterprises. The company assists enterprises globally to establish a foundation based on identity security.

Company Details

Updated 26th February 2025
Year Founded
2005
Head office location
Austin, United States
Number of employees
1001 - 5000
Annual Revenue
500M-1B USD
Website
https://www.sailpoint.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

SailPoint Identity Security Cloud Reviews and Ratings

4.8

(822 Ratings)

Rating Distribution

5 Star
56%
4 Star
37%
3 Star
6%
2 Star
1%
1 Star
0%
Why ratings and reviews count differ?
  • Manager, IT Security and Risk Management
    1B-10B USD
    Insurance (except health)
    Review Source

    Highly capable IGA tool with many potential automation features.

    5.0
    Jan 20, 2026
    2022 (original review) - From an administrator perspective, IdentityNow is certainly capable of LOTS of organizational use-cases surrounding the IAM space. Overall, the tool has the potential to be hugely helpful with scaling automated provisioning and de-provisioning of identities, AND providing the ability to audit access. 2026 (updated review) - SailPoint has clearly improved the product. Both by making it easier to use and by adding new capabilities. We have also witnessed a shift in their customer relations and professional services. While initially, it was difficult to have a good relationship with SailPoint, they have dramatically improved and now provide what I would consider top tier customer service. They're now my favorite vendor to work with.
  • Manager, IT Security and Risk Management
    1B-10B USD
    Insurance (except health)
    Review Source

    Highly capable IGA tool with many potential automation features.

    5.0
    Jan 20, 2026
    2022 (original review) - From an administrator perspective, IdentityNow is certainly capable of LOTS of organizational use-cases surrounding the IAM space. Overall, the tool has the potential to be hugely helpful with scaling automated provisioning and de-provisioning of identities, AND providing the ability to audit access. 2026 (updated review) - SailPoint has clearly improved the product. Both by making it easier to use and by adding new capabilities. We have also witnessed a shift in their customer relations and professional services. While initially, it was difficult to have a good relationship with SailPoint, they have dramatically improved and now provide what I would consider top tier customer service. They're now my favorite vendor to work with.
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Recommended Gartner Insights

  • Market Guide for Identity Governance and Administration
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User Sentiment About SailPoint Identity Security Cloud
Reviewer Insights for: SailPoint Identity Security Cloud
Performance of SailPoint Identity Security Cloud Across Market Features

SailPoint Identity Security Cloud Likes & Dislikes

Like

(2022 original review) - The best part about this product is it's ability to act as a central identity management platform; hosting all identity attributes from various connected sources. It can easily transform and parse data for use in other tools. One of the main use-cases is taking data from an HR management tool, creating an identity based on available attributes, and automatically provisioning the user in Active Directory. This includes email, home directory, phone number, manager, etc. If a data source exists and there's an available attribute, IDN can automate it. (2026 update) - It's just simply versatile. With a bit of API, scripting, and Java knowledge, you can dynamically connect this this product to almost anything. Leverage it to automate provisioning, access reviews, and automated identity actions. As of today, it's saving us about 160 hours per month of manual work (i.e., because we were able to automate that much with it).

Like

(2022 original review) - The best part about this product is it's ability to act as a central identity management platform; hosting all identity attributes from various connected sources. It can easily transform and parse data for use in other tools. One of the main use-cases is taking data from an HR management tool, creating an identity based on available attributes, and automatically provisioning the user in Active Directory. This includes email, home directory, phone number, manager, etc. If a data source exists and there's an available attribute, IDN can automate it. (2026 update) - It's just simply versatile. With a bit of API, scripting, and Java knowledge, you can dynamically connect this this product to almost anything. Leverage it to automate provisioning, access reviews, and automated identity actions. As of today, it's saving us about 160 hours per month of manual work (i.e., because we were able to automate that much with it).

Like

(2022 original review) - The best part about this product is it's ability to act as a central identity management platform; hosting all identity attributes from various connected sources. It can easily transform and parse data for use in other tools. One of the main use-cases is taking data from an HR management tool, creating an identity based on available attributes, and automatically provisioning the user in Active Directory. This includes email, home directory, phone number, manager, etc. If a data source exists and there's an available attribute, IDN can automate it. (2026 update) - It's just simply versatile. With a bit of API, scripting, and Java knowledge, you can dynamically connect this this product to almost anything. Leverage it to automate provisioning, access reviews, and automated identity actions. As of today, it's saving us about 160 hours per month of manual work (i.e., because we were able to automate that much with it).

Dislike

Most of the deeper configuration can only be done by API.

Dislike

Most of the deeper configuration can only be done by API.

Dislike

Most of the deeper configuration can only be done by API.