Overview
Product Information on ManageEngine ADManager Plus
What is ManageEngine ADManager Plus?
ManageEngine ADManager Plus Pricing
Overall experience with ManageEngine ADManager Plus
“Simplified Active Directory Management With Efficient Tools and Streamlined User Tasks”
“Active Directory Management Simplified but Performance Lags in Larger Environments”
About Company
Company Description
As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.
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A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About ManageEngine ADManager Plus
Reviewer Insights for: ManageEngine ADManager Plus
Deciding Factors: ManageEngine ADManager Plus Vs. Market Average
Performance of ManageEngine ADManager Plus Across Market Features
ManageEngine ADManager Plus Likes & Dislikes
One thing I like most about ADManager Plus is how it simplifies common Active Directory tasks. The bulk user management feature is very helpful when handling multiple user accounts. Another good feature is the reporting capability, which allows us to easily generate reports for users, groups, and inactive accounts. I also like the delegation option, which allows helpdesk teams to perform specific tasks without giving them full administrative access. These features make daily AD management more efficient
Bulk Operations & Automation capabilities save a lot of time. RBAC is very granular making it easier to delegate necessary accesses and implementing least privilege access. User interface is very intuitive and easy to use making it very easy to use.
Lots of reporting and even has some automation (more on that later). You can make a lot of AD changes at once, audit groups and permissions. It has a lot of useful tools if you work in AD alot then this is your best friend.
Overall the product works well and helps simplify many Active Directory management tasks, but there are a few areas that could be improved. The user interface can sometimes feel a bit cluttered when navigating between reports and configurations. In some cases, generating detailed reports in larger environments may take a little longer than expected. Also, the demos and product documentation could be more detailed, especially for new users who are trying to understand advanced features or initial setup. More step-by-step examples and clearer descriptions would make onboarding easier for administrators.
As AD environment grows the performance during report generation & bulk operations starts to be sluggish. Advanced API integration capabilities with third party tools are very limited. Customer support can be a bit slow at times.
I won't list 3 things but I have a major one that cause a huge company wide outage. This was all caused by a bug in a recent patch. We used automation for disabling accounts and removing permissions. This is very specific and is only applied to an OU of accounts that were manually disabled and moved into that OU. The automation will review if the account is disabled, strip permissions and then move it to another OU for archival. Well, after an update, the scheduled automation ran, just like it always has. Except, this time it completely ignored it's automation rules and instead disabled every single account in AD as well as strip all of the permissions. Can you imagine what my day was like after this??? You don't want to know. Once we figured it out it was hours of server restores and fixing permission issues, groups.....the works. Very very bad day. I reached out to support and provided logs, they provided a fix but at that point I didn't trust it. We ended up disabling all the automation until we can confirm the fix worked (which it did work). There support didn't seem to care that much that we had a huge company outage and only provide their temporary fix for US that is manually added into a Fix folder and their explanation. There was a recent code enhancement introduced in the Group Members Report functionality(from build 8020) to support cross-domain objects. However, this update introduced an issue that caused the automation to ignore the group filter specified in the configuration. We've identified the root cause and have since resolved it. A patch has been provided to address this behavior. Please let us know once it's applied, or if you need any assistance with the update. Yes it was bad but the product for the most part is great. Just a really bad day
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Peer Discussions
ManageEngine ADManager Plus Reviews and Ratings
- It Security & Risk Management Associate10B+ USDIT ServicesReview Source
Simplified Active Directory Management With Efficient Tools and Streamlined User Tasks
My overall experience with ManageEngine ADManager Plus has been good. It makes managing Active Directory tasks much easier compared to doing everything manually. Day-to-day tasks like creating users, resetting passwords, and managing groups can be done quickly from one place. The interface is simple and easy to understand, which helps save time for administrators. The reporting feature is also helpful for checking user activity and generating AD reports when needed. Overall, it’s a useful tool for managing and simplifying Active Directory administration - SYSTEMS ENGINEER<50M USDMiscellaneousReview Source
Grea except one bad day. Patch Introduced Issue Leading to Mass Permission Removal and Account Disabling
It does everything we need it to do for our AD needs. Team seems to find it useful and is time saving for when a lot of changes are needed. - Cyber Security specialist50M-1B USDServices (non-Government)Review Source
ADManager Plus Offers Strong Reporting and Governance With Minor UI Issues
Yeh , The Product of ManageEngine ADManager plus has been a reliable tool in our environment for streamlining active Directory operations. Its bulk user management, automation workflows and detailed reporting have significantly reduced manual effort and improved compliance. I've found the delegation features especially useful for managing help desk roles securely. While the UI could use a refresh and performance can lag in larger setups, Overall, Its a solid solution for AD administration and governance. - It Associate50M-1B USDHealthcare and BiotechReview Source
ADManager Simplifies Account Management With Responsive Support And Broad Functionality
ADManager is such a versatile tool, it is the cornerstone of my company's automation. We use ADManager to create new AD accounts, to disable accounts for terminated employees and also keep our Active Directory attributes updated with information from our Payroll system. It is incredibly easy to setup and use. - IT EXPERT50M-1B USDEnergy and UtilitiesReview Source
The Ideal Solution for Active Directory Automation and Secure Helpdesk Delegation
Being able to safely delegate password resets and user management to our Helpdesk team - without handing out critical Domain Admin privileges - has incredibly streamlined our operations.