Overview
Product Information on ManageEngine ADManager Plus
What is ManageEngine ADManager Plus?
ManageEngine ADManager Plus Pricing
Overall experience with ManageEngine ADManager Plus
“Grea except one bad day. Patch Introduced Issue Leading to Mass Permission Removal and Account Disabling”
“Active Directory Operations and Automation Simplified with AD Manager Plus”
About Company
Company Description
As the enterprise IT management division of Zoho Corp., ManageEngine empowers you to take control of your IT, from your security, networks, and servers to your applications, service desk, Active Directory, desktops, and mobile devices.
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About ManageEngine ADManager Plus
Reviewer Insights for: ManageEngine ADManager Plus
Deciding Factors: ManageEngine ADManager Plus Vs. Market Average
Performance of ManageEngine ADManager Plus Across Market Features
ManageEngine ADManager Plus Likes & Dislikes
Lots of reporting and even has some automation (more on that later). You can make a lot of AD changes at once, audit groups and permissions. It has a lot of useful tools if you work in AD alot then this is your best friend.
Automation workflow which helps easily setup automation and then track history records. Easy tracking of errors in automation and lots of feasible options available to setup automation in various aspects. Easily fetch all reports in one place from Onprem AD, Azure AD and M365. Schedule reports to receive as email notification and easily analyze data. Customization is possible to achieve automation as per our requirements.
This AD ManageEngine have a reliable tool, having bulk user management and workflow setup for automation and its details reporting features. Overall this is the strong and powerful Administration and governance tool at all.
I won't list 3 things but I have a major one that cause a huge company wide outage. This was all caused by a bug in a recent patch. We used automation for disabling accounts and removing permissions. This is very specific and is only applied to an OU of accounts that were manually disabled and moved into that OU. The automation will review if the account is disabled, strip permissions and then move it to another OU for archival. Well, after an update, the scheduled automation ran, just like it always has. Except, this time it completely ignored it's automation rules and instead disabled every single account in AD as well as strip all of the permissions. Can you imagine what my day was like after this??? You don't want to know. Once we figured it out it was hours of server restores and fixing permission issues, groups.....the works. Very very bad day. I reached out to support and provided logs, they provided a fix but at that point I didn't trust it. We ended up disabling all the automation until we can confirm the fix worked (which it did work). There support didn't seem to care that much that we had a huge company outage and only provide their temporary fix for US that is manually added into a Fix folder and their explanation. There was a recent code enhancement introduced in the Group Members Report functionality(from build 8020) to support cross-domain objects. However, this update introduced an issue that caused the automation to ignore the group filter specified in the configuration. We've identified the root cause and have since resolved it. A patch has been provided to address this behavior. Please let us know once it's applied, or if you need any assistance with the update. Yes it was bad but the product for the most part is great. Just a really bad day
AD Manager plus is very slow and consumes more RAM at times and we need to keep restarting the services to bring down the memory. Upgrading the product takes a lot of time which impacts production sometimes. The support service team lacks knowledge about the tool and things remain unresolved and all features sent are not fulfilled due to which we need to live with bugs in the tool.
As of now nothing observed for dislike features, once need any kind of supports , team was arranged requirements for me and it sound good services for me and my environment.
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Peer Discussions
ManageEngine ADManager Plus Reviews and Ratings
- SYSTEMS ENGINEER<50M USDMiscellaneousReview Source
Grea except one bad day. Patch Introduced Issue Leading to Mass Permission Removal and Account Disabling
It does everything we need it to do for our AD needs. Team seems to find it useful and is time saving for when a lot of changes are needed. - SYSTEM ADMIN<50M USDMiscellaneousReview Source
Active Directory Operations and Automation Simplified with AD Manager Plus
Well AD Manager Plus tool helps with Active directory operations and automations. It's the easiest gate to get reports on AD, Azure and Cloud. I like the product with respect to automation, daily operations and also technician access can be customized. Now coming to the support services team that needs improvement as they lack the knowledge I feel sometimes. - Cyber Security specialist50M-1B USDServices (non-Government)Review Source
ADManager Plus Offers Strong Reporting and Governance With Minor UI Issues
Yeh , The Product of ManageEngine ADManager plus has been a reliable tool in our environment for streamlining active Directory operations. Its bulk user management, automation workflows and detailed reporting have significantly reduced manual effort and improved compliance. I've found the delegation features especially useful for managing help desk roles securely. While the UI could use a refresh and performance can lag in larger setups, Overall, Its a solid solution for AD administration and governance. - ASSOCIATE MANAGER, IT SECURITY AND RISK10B+ USDReal EstateReview Source
ManageEngine ADManager Plus Streamlines Access Reviews With Enhanced Audit Trails
As part of the SOC team, I've found that ManageEngine ADManager Plus has greatly improved our provisioning and access review processes. Its user-friendly interface and automation features have lessened manual work and helped SOC team to promptly track user access patterns when conducting incident investigations. - Level III Desktop Support50M-1B USDEnergy and UtilitiesReview Source
Efficient Permission Handling Faces Challenges with Slow Performance and Integrations
This product has been helpful for managing permissions and setups within Active Directory. We have been able to set up templates and other portions of this product to simplify onboarding. Integration and automation are hopefully on the horizon for us.