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  3. SAP Insurance Platform
Logo of SAP Insurance Platform

SAP Insurance Platform

bySAP
in
4.9
Market Presence: Non-Life Insurance Core Platforms, Europe, SaaS P&C Insurance Core Platforms, North America

Overview

Product Information on SAP Insurance Platform

Updated 13th October 2025

What is SAP Insurance Platform?

SAP Insurance Platform is a software designed to support insurance processes through digitalization and automation. The software provides capabilities for policy administration, claims management, billing, and regulatory compliance. It enables integration with other business systems, allowing insurers to streamline operations and enhance data accuracy across multiple channels. The software aims to address challenges related to process complexity and manual handling by enabling end-to-end workflow management, data analytics, and real-time reporting. Its features focus on improving efficiency in tasks such as underwriting, customer service, and financial reporting, and supports configuration for a variety of insurance products. Through its modular architecture, the software is intended to facilitate scalability and flexibility for insurance organizations.

SAP Insurance Platform Pricing

SAP Insurance Platform software typically uses a subscription-based pricing model, where fees are calculated based on user seats, usage, or selected modules. Pricing can vary according to the scale of implementation and may include recurring charges for support, maintenance, and additional features or integrations. Custom quotes are often provided depending on customer requirements and deployment scope.

Overall experience with SAP Insurance Platform

Engineer
<50M USD, Hardware
FAVORABLE

“Improved Customer Experience and Insights Noted Alongside High Complexity Challenges”

5.0
Apr 7, 2026
It provides digital transformations, improves customer experience, and increases profitability through AI-driven analytics, IoT integration, and automated management.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 13th August 2025

SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.

Company Details

Updated 13th August 2025
Company type
Public
Year Founded
1972
Head office location
Walldorf, Germany
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.sap.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: SAP Insurance Platform

SAP Insurance Platform Likes & Dislikes

Like

1. Product and quality service 2. Improved customer experience 3. IoT and data-driven insights

Like

- Out of the box example content; this facilitates requirement discussion with business owners significantly and allows for a change what needs to be changed approach rather than an write down all your requirements approach - active user group which fosters future development - Modular concept which allows for a high number of releases per year

Like

The product meets all business requirements and Collaboration with SAP can be pragmatic, despite the size of the company

Dislike

high complexity and cost

Dislike

- Workflow Management is outdated and not very powerful - Response to improvement requests seems slow at times

Dislike

Development cycles take too long

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Peer Discussions

SAP Insurance Platform Reviews and Ratings

4.9

(5 Ratings)

Rating Distribution

5 Star
20%
4 Star
80%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.6

Integration & Deployment

4.0

Service & Support

4.0

Product Capabilities

4.2

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Engineer
    <50M USD
    Hardware
    Review Source

    Improved Customer Experience and Insights Noted Alongside High Complexity Challenges

    5.0
    Apr 7, 2026
    It provides digital transformations, improves customer experience, and increases profitability through AI-driven analytics, IoT integration, and automated management.
  • Head of Operations/IT
    50M-1B USD
    Insurance (except health)
    Review Source

    Fair license negotiation and good liason with implementation partner

    4.0
    Jun 11, 2019
    - Quick and comprehensive answers to evaluation questionnaire - Good "Prove of Concept" Phase - Flexible economic terms for project realisation - Good range of implementation partners and good relationship with vendor - Active User Group Community, but slow to implement specific requests
  • Head of Software Development PolicyManag
    10B+ USD
    Insurance (except health)
    Review Source

    Professional insurance-standard on which you can build up very good

    4.0
    Jun 13, 2019
    At the beginning of our use in 2011 there were still some errors in the standard and abnormalities in the performance, but this has been solved within the last years. Actually, the SAP-standard supports all business needs in a good way, only the GUI (on-premise use) could be more modern
  • Head of Department IT
    50M-1B USD
    Insurance (except health)
    Review Source

    The implementation was basically simple, but required a lot of work in one area.

    4.0
    Jun 4, 2019
    We have had a very reliable partnership with SAP for many years. SAP has speed deficits in the implementation of national legal requirements.
  • Product-Manager
    50M-1B USD
    Insurance (except health)
    Review Source

    Useful back-office applications

    4.0
    Jun 4, 2019
    Many years of experience with different modules and further development for S/4-HANA; Reliable Applications; High price
Showing Result 1-5 of 5

Recommended Gartner Insights

  • Market Guide for Non-Life Insurance Core Platforms, Europe

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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