Sapiens International Corporation N.V. provides SaaS-based software solutions for the insurance industry. The company's platform supports insurers in managing core operations across property and casualty, workers' compensation, and life insurance, including reinsurance, financial and compliance, data and analytics, digital, and decision management. Sapiens' solutions incorporate AI and automation capabilities to help insurance organizations improve operational efficiency and adapt to evolving market conditions. Sapiens serves over 600 customers in more than 30 countries. The company focuses on supporting insurers throughout their digital transformation, from initial implementation through ongoing innovation.
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Whole contact overview with data about contact (dashboard), pending policy/policy and claims, accounting, contact queues Possibility of customization Session management - previously opened windows remain open, but there is a limit to the quantity Setting up promotions for new development - changing settings on a promotion without affecting other users First notice of loss workflow - nicely arranged process Setting up automatic actions in the process
Product offers complete customization for specialty lines products
Configurability, Skilled Support Staff, Accountability of Senior Executives to Project Success
Hierarchy organization and prework to build - to build work unit you need to create contact as baseline for this work unit, so if you have 5 departments and 10 units, you need 15 dummy contacts to be able to create this kind of organization Privilege management - too complicated and without real explanation Process of bulding workflow it should be simpler - to many steps on different places UI could be a little closer to current trends.
Development process and support needs improvement. Sapiens acquisition and new CEO have demonstrated improvement in processes to get to a higher standard.
Scalability of Services and Product, Project Management, Quality Assurance