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  3. Sapiens Insurance Platform
Logo of Sapiens Insurance Platform

Sapiens Insurance Platform

bySapiens
in SaaS P&C Insurance Core Platforms, North America
4.1

Overview

Product Information on Sapiens Insurance Platform

Updated 13th October 2025

What is Sapiens Insurance Platform?

Sapiens Insurance Platform is a software designed to support insurance organizations with core processing, data management, and business analytics. The software provides modules for policy administration, claims management, billing, underwriting, and reinsurance. It enables insurers to streamline workflows, automate routine tasks, and maintain compliance with regulatory requirements. The platform offers integration capabilities with third-party applications to facilitate seamless data exchange across core business functions. With features for digital customer engagement and real-time reporting, the software addresses operational efficiency and faster response times to changing market demands. It is engineered to support multiple lines of business, providing flexibility for insurers to adapt to various products and distribution channels.

Sapiens Insurance Platform Pricing

The Sapiens Insurance Platform software uses a modular pricing model based on the selection of individual components and features suitable for insurers’ needs. Pricing varies according to deployment options, the scale of usage, integration requirements, and number of modules selected. Customers typically engage with customized packages and licensing agreements.

Overall experience with Sapiens Insurance Platform

Head Of Customer Care
250M - 500M USD, Insurance (except health)
FAVORABLE

“Capable and customizable tool in which it is possible to adjust processes and products”

4.0
Nov 20, 2020
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Managing Executive
<50M USD, Insurance (except health)
CRITICAL

“Every customizable solution for Specialty niche products”

3.0
Apr 11, 2019
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 8th June 2026

Sapiens International Corporation N.V. is a global provider of AI-centric, SaaS-based insurance software, delivering hyper-relevant experiences that are efficient, compliant, and innovative. With agile intelligence, Sapiens' solutions turn real-time data and human insight into precise action at every moment, across every risk. The Sapiens platform includes agentic workflows accelerating every capability across policy, underwriting, claims, reinsurance, decisioning, and finance and compliance. With more than 600 insurers in over 30 countries running on Sapiens, our deep industry expertise is the foundation of our long-term relationships, from initial implementation through to modernization and market transformation. Sapiens is headquartered in London, serving customers in property and casualty, life, reinsurance, specialty, and workers’ compensation from offices across North America, Europe, the Middle East, and Asia Pacific.

Company Details

Updated 8th June 2026
Year Founded
1982
Head office location
London, United Kingdom
Number of employees
5001 - 10000
Website
https://sapiens.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Sapiens Insurance Platform Reviews and Ratings

4.1

(15 Ratings)

Rating Distribution

5 Star
40%
4 Star
47%
3 Star
13%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?
  • Head Of Customer Care
    50M-1B USD
    Insurance (except health)
    Review Source

    Capable and customizable tool in which it is possible to adjust processes and products

    4.0
    Nov 20, 2020
    It is a fairly capable and customizable tool in which it is possible to adjust processes, however in some situations it requires adjustment in order not to go into core functionality. In some situations it delights with its simplicity and possibilities, but there are also situations in which you ask yourself the question "why". Don't hesitate in demo to show out of the box solutions according to yours requirements. Stable and proven solution.
  • Head Of Customer Care
    50M-1B USD
    Insurance (except health)
    Review Source

    Capable and customizable tool in which it is possible to adjust processes and products

    4.0
    Nov 20, 2020
    It is a fairly capable and customizable tool in which it is possible to adjust processes, however in some situations it requires adjustment in order not to go into core functionality. In some situations it delights with its simplicity and possibilities, but there are also situations in which you ask yourself the question "why". Don't hesitate in demo to show out of the box solutions according to yours requirements. Stable and proven solution.
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Recommended Gartner Insights

  • Critical Capabilities for SaaS P&C Insurance Core Platforms, North America
  • Magic Quadrant for SaaS P&C Insurance Core Platforms, North America
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Reviewer Insights for: Sapiens Insurance Platform

Sapiens Insurance Platform Likes & Dislikes

Like

Whole contact overview with data about contact (dashboard), pending policy/policy and claims, accounting, contact queues Possibility of customization Session management - previously opened windows remain open, but there is a limit to the quantity Setting up promotions for new development - changing settings on a promotion without affecting other users First notice of loss workflow - nicely arranged process Setting up automatic actions in the process

Like

Whole contact overview with data about contact (dashboard), pending policy/policy and claims, accounting, contact queues Possibility of customization Session management - previously opened windows remain open, but there is a limit to the quantity Setting up promotions for new development - changing settings on a promotion without affecting other users First notice of loss workflow - nicely arranged process Setting up automatic actions in the process

Like

Whole contact overview with data about contact (dashboard), pending policy/policy and claims, accounting, contact queues Possibility of customization Session management - previously opened windows remain open, but there is a limit to the quantity Setting up promotions for new development - changing settings on a promotion without affecting other users First notice of loss workflow - nicely arranged process Setting up automatic actions in the process

Dislike

Development process and support needs improvement. Sapiens acquisition and new CEO have demonstrated improvement in processes to get to a higher standard.

Dislike

Development process and support needs improvement. Sapiens acquisition and new CEO have demonstrated improvement in processes to get to a higher standard.

Dislike

Development process and support needs improvement. Sapiens acquisition and new CEO have demonstrated improvement in processes to get to a higher standard.