Overview
Product Information on Sapiens Insurance Platform
What is Sapiens Insurance Platform?
Sapiens Insurance Platform Pricing
Overall experience with Sapiens Insurance Platform
“Capable and customizable tool in which it is possible to adjust processes and products”
“Every customizable solution for Specialty niche products”
About Company
Company Description
Sapiens International Corporation is a firm specializing in the digital transformation of the financial sector, particularly insurance. With four decades of industry knowledge, Sapiens provides a robust insurance platform equipped with pre-integrated, low-code solutions and a cloud-based approach to expedite digital transformation. The solutions encompass an extensive range from core to complementary aspects including Reinsurance, Financial & Compliance, Data & Analytics, Digital, and Decision Management. The operations of Sapiens span across North America, the United Kingdom, EMEA, and Asia Pacific, serving customers in 30 countries.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Sapiens Insurance Platform
Sapiens Insurance Platform Likes & Dislikes
Whole contact overview with data about contact (dashboard), pending policy/policy and claims, accounting, contact queues Possibility of customization Session management - previously opened windows remain open, but there is a limit to the quantity Setting up promotions for new development - changing settings on a promotion without affecting other users First notice of loss workflow - nicely arranged process Setting up automatic actions in the process
Product offers complete customization for specialty lines products
Configurability, Skilled Support Staff, Accountability of Senior Executives to Project Success
Hierarchy organization and prework to build - to build work unit you need to create contact as baseline for this work unit, so if you have 5 departments and 10 units, you need 15 dummy contacts to be able to create this kind of organization Privilege management - too complicated and without real explanation Process of bulding workflow it should be simpler - to many steps on different places UI could be a little closer to current trends.
Development process and support needs improvement. Sapiens acquisition and new CEO have demonstrated improvement in processes to get to a higher standard.
Scalability of Services and Product, Project Management, Quality Assurance
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Peer Discussions
Sapiens Insurance Platform Reviews and Ratings
- Head Of Customer Care50M-1B USDInsurance (except health)Review Source
Capable and customizable tool in which it is possible to adjust processes and products
It is a fairly capable and customizable tool in which it is possible to adjust processes, however in some situations it requires adjustment in order not to go into core functionality. In some situations it delights with its simplicity and possibilities, but there are also situations in which you ask yourself the question "why". Don't hesitate in demo to show out of the box solutions according to yours requirements. Stable and proven solution. - Chief Information Officer50M-1B USDInsurance (except health)Review Source
Successful Implementation on-schedule and budget, but with some challenges scaling
Having completed 2 projects with Sapiens PolicyPro on schedule and budget, Sapiens has been a great partner for us as a smaller regional carrier. Their staff are knowledgeable both about Insurance and Technology, and have worked with us every step of the way in getting out a policy administration that has been well received by our Independent Agents. - Sr. Director of IT50M-1B USDInsurance (except health)Review Source
Implementation is a challenge, but project resources from Sapiens have made it easier.
We in the midst of a very aggressive plan to get all LOBs over to their CoreSuite. Overall, I have found Sapiens resources to be conscientious about trying to ensure that they provide deliverables that agree with our requirements. Having Sapiens do all of the configuration work offsite on our first LOB has caused some communication challenges between us. This has led to some early issues with defects that had to to be returned to them and reworked, but this continues to improve. - President and CEO<50M USDInsurance (except health)Review Source
This vendor will work with you
Stingray Sapiens committed to a time line that in retrospect was simply never achievable. we all know that now and we are working diligently together to complete the system implementation across product lines we write and with state of the art inter connectivity. Stingray does have an excellent grasp on this bsuiness - Managing Executive<50M USDInsurance (except health)Review Source
Every customizable solution for Specialty niche products
Very customizable solution that is a good fit for a specialty niche product like ours. Recent acquisition of product by Sapiens is showing signs of improvement in development process as well as future strategic enhancements of product to keep pace with technology changes.