Overview
Product Information on ServiceNow Governance Risk and Compliance (GRC)
What is ServiceNow Governance Risk and Compliance (GRC)?
ServiceNow Governance Risk and Compliance (GRC) Pricing
Overall experience with ServiceNow Governance Risk and Compliance (GRC)
“Adopting New Work Methods with ServiceNow GRC”
“A good option, but you need to have a partner.”
About Company
Company Description
ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: ServiceNow Governance Risk and Compliance (GRC)
Deciding Factors: ServiceNow Governance Risk and Compliance (GRC) Vs. Market Average
Performance of ServiceNow Governance Risk and Compliance (GRC) Across Market Features
ServiceNow Governance Risk and Compliance (GRC) Likes & Dislikes
What stands out for me is the configurability of the application and ease at which the end-users have been able to adopt to the new way of working
It is easily configurable and the Web interface has all the information needed.
Automated controls attestations that can be linked to the assets that reside within the ServiceNow platform.
1. It was hard to integrate the application with our reporting tools 2. I found it difficult to resolve issues 3. Nothing else was bad
It's necessary to have a ServiceNow partner to work with you in order for being able to use the best functionalities and it's better if you start with a small platform and then used the ServiceNow.
Lack of reports that come with the installation, believe this area could be improved by offering a diverse set of reports on the Controls Dashboard, the user has to develop the reports to get valuable outcomes in this area, it would be good if ServiceNow could provide more variety.
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Peer Discussions
ServiceNow Governance Risk and Compliance (GRC) Reviews and Ratings
- Senior Manager<50M USDIT ServicesReview Source
Adopting New Work Methods with ServiceNow GRC
ServiceNow GRC is a great application. User-friendly and effective - Manager Controls Assurane50M-1B USDTelecommunicationReview Source
Great for automated controls attestations, but will require some work to get it right.
The product is good for automating controls attestations, however there is a need to improve the interface/workflow on how to go about it. It takes quite a bit of training for end users to get used to/understand the workflow and the interface does not make it easier to adopt to it very quickly. That being said, once the users have got hangs of it this is pretty good tool to utilize for automated controls attestations and monitoring. - Data Engineer1B-10B USDConsumer GoodsReview Source
Solid GRC Platform
We have ServiceNow IT Service Management tool in place but there was a strong need to have some Governance Risk and Compliance tool to govern our IT Security measures. It required extensive configuration along with some modification required as per our business and legal compliance requirements. We have asset management too of ServiceNow tool and ServiceNow GRC has strong integration with it. - Industrial Engineer1B-10B USDConsumer GoodsReview Source
Comprehensive platform but not user friendly
To define and standardize GFR process, this tool is beneficial. It provides to flexibility to create workflows, dashboards and questionnaires. Interface should be improved because the screens and menus are not user-friendly. Defined KRI's and risks can be monitored on this platform easily. - AGM50M-1B USDServices (non-Government)Review Source
ServiceNow believes in Services
Alignment with the vendor was good and the implementation went through well. ServiceNow allows us to better manage our governance needs and ensure we have followed all the processes to collect information that is in compliance