Review Summary
Users appreciate ServiceNow Governance Risk and Compliance (GRC) for its excellent risk visibility, seamless integra ...
Users appreciate ServiceNow Governance Risk and Compliance (GRC) for its excellent risk visibility, seamless integra ...
ServiceNow is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes.
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What stands out for me is the configurability of the application and ease at which the end-users have been able to adopt to the new way of working
It is easily configurable and the Web interface has all the information needed.
Automated controls attestations that can be linked to the assets that reside within the ServiceNow platform.
1. It was hard to integrate the application with our reporting tools 2. I found it difficult to resolve issues 3. Nothing else was bad
It's necessary to have a ServiceNow partner to work with you in order for being able to use the best functionalities and it's better if you start with a small platform and then used the ServiceNow.
Lack of reports that come with the installation, believe this area could be improved by offering a diverse set of reports on the Controls Dashboard, the user has to develop the reports to get valuable outcomes in this area, it would be good if ServiceNow could provide more variety.