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Logo of SharePoint

SharePoint

byMicrosoft
in
4.4
Market Presence: Enterprise AI Search, Document Management

Overview

Product Information on SharePoint

Updated 13th October 2025

What is SharePoint?

SharePoint is a software developed by Microsoft designed to enable organizations to create, manage, and share content, knowledge, and applications for seamless collaboration. The software offers tools for document management, workflow automation, secure information storage, and custom site creation. It allows users to organize and find information efficiently, facilitate team collaboration across departments, and integrate with other enterprise applications. SharePoint addresses business needs around centralizing resources, ensuring controlled access to sensitive data, maintaining document versioning, and supporting business process workflows to enhance productivity and reduce administrative overhead.

SharePoint Pricing

SharePoint software is available through subscription-based pricing as part of Microsoft 365 plans, with varying tiers offering different features and storage capacities. Pricing is structured per user per month and may differ based on the level of functionality required or the inclusion of additional Microsoft software.

Overall experience with SharePoint

Customer Service & Support Associate
50M - 250M USD, Healthcare and Biotech
FAVORABLE

“Strong collaboration features, but onboarding remains challenging for new staff”

5.0
May 23, 2026
I have been using Microsoft Sharepoint since I started working about 8 years ago and I would say it is one of those skill-based tools out there. In the hands of a skilled and qualified team, Sharepoint can do wonders to boost up performance and collaboration within the team but on the other hand if your colleagues are not so familiar with Sharepoint; it can be quite a pain initiating and briefing them how wonderful it is since it's quite complicated for newbies. We use Sharepoint as our main Data Connector right now and it's truly remarkable how it enables and fosters collaboration between colleagues even if they're on the opposite sides of the globe.
IT Associate
1B - 3B USD, Software
CRITICAL

“Copilot improves Sharepoint search, but legacy sharing issues persist”

3.0
May 18, 2026
Sharepoint as a tool works fine and the search feature within it is mostly fine. Finding specific files or folders using the search was challenging, but with the introduction of Copilot 365, things have improved on that front. Copilot is able to find the sharepoint file, or even the teams message the said file was shared in. (Sharepoint is the backend for all storage within a 365 tenant).

About Company

Company Description

Updated 11th August 2023

Microsoft enables digital transformation for the era of an intelligent cloud and an intelligent edge. Its mission is to empower every person and every organization on the planet to achieve more. Microsoft is dedicated to advancing human and organizational achievement. Microsoft Security helps protect people and data against cyberthreats to give peace of mind.

Company Details

Updated 25th March 2024
Company type
Public
Year Founded
1975
Head office location
Redmond, Washington, United States
Number of employees
10000+
Annual Revenue
30B+ USD
Website
https://microsoft.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

SharePoint Reviews and Ratings

Showing data for 295 ratings and reviews for Enterprise AI Search market. View all 405 ratings and reviews across markets for a complete picture.

4.4

(295 Ratings)

Rating Distribution

5 Star
46%
4 Star
47%
3 Star
7%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.4

Service & Support

4.4

Product Capabilities

4.5

Filter Reviews
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  • Customer Service & Support Associate
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Strong collaboration features, but onboarding remains challenging for new staff

    5.0
    May 23, 2026
    I have been using Microsoft Sharepoint since I started working about 8 years ago and I would say it is one of those skill-based tools out there. In the hands of a skilled and qualified team, Sharepoint can do wonders to boost up performance and collaboration within the team but on the other hand if your colleagues are not so familiar with Sharepoint; it can be quite a pain initiating and briefing them how wonderful it is since it's quite complicated for newbies. We use Sharepoint as our main Data Connector right now and it's truly remarkable how it enables and fosters collaboration between colleagues even if they're on the opposite sides of the globe.
  • SOFTWARE DEVELOPER
    50M-1B USD
    Finance (non-banking)
    Review Source

    Efficient document collaboration balanced by a complex, cluttered interface

    4.0
    May 19, 2026
    My overall experience has been positive. It’s a strong platform for document storage, sharing and team collaboration, especially when used along side of Microsoft tools. It helps helps keep information organised and accessible across Teams while it can take a bit of time to get used to and isn’t always the most intuitive. It’s generally reliable and effective for everyday use.
  • IT Associate
    1B-10B USD
    Software
    Review Source

    Copilot improves Sharepoint search, but legacy sharing issues persist

    3.0
    May 18, 2026
    Sharepoint as a tool works fine and the search feature within it is mostly fine. Finding specific files or folders using the search was challenging, but with the introduction of Copilot 365, things have improved on that front. Copilot is able to find the sharepoint file, or even the teams message the said file was shared in. (Sharepoint is the backend for all storage within a 365 tenant).
  • It Associate
    <50M USD
    Software
    Review Source

    Managing compliance and permissions remains challenging in daily SharePoint use

    4.0
    May 23, 2026
    While SharePoint had its glaring and obvious pains, its use as a data library to create sites and resource libraries is among top in the industry when you factor in that its included in some Microsoft plans. Supporting external user access since it integrates directly with EntraID also gives it major points since this allows you to share data with external organizations, something ive found extremely useful. If you have the budget for more sophisticated and easy to use services, SharePoint is not bound to be at the top of the list.
  • Data Analyst Bi Developer
    50M-1B USD
    Manufacturing
    Review Source

    Complex Navigation and Governance Needs Affect SharePoint Adoption for New Team Members

    4.0
    Jan 30, 2026
    My experience with SharePoint has been positive. It's a powerful platform for collaboration and document management, though it cat feel a bit complex at times and requeres good governance to use it efficiently.
...
Showing Result 1-5 of 338

Recommended Gartner Insights

  • Market Guide for Enterprise AI Search
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User Sentiment About SharePoint
Reviewer Insights for: SharePoint
Deciding Factors: SharePoint Vs. Market Average
Performance of SharePoint Across Market Features

SharePoint Likes & Dislikes

Like

I believe that the centralized file storage is Sharepoint's best aspect since it fosters camaraderie and teamwork. It is also very seamless with its application integration with most Microsoft Apps so you really do not have to go access other tools to share your data within your organization.

Like

I like how the product integrates seamlessly within Windows. You can have the Sharepoint site/folder load as a new folder on your Windows desktop. That makes accessing everything pretty easy from a user standpoint. It also integrates well with Teams. We like that you can create a team site while having a sharepoint site as the storage backend. Really awesome for projects with internal and external stakeholders. Also, with Copilot, searching through all of the different sites for a specific file yields quicker and better results.

Like

- Centralised document storage: it keeps all files in one place making it easy to organise access and avoid the version confusion. - Permission and access control: it allows detailed control over who can view or edit content which is useful for managing different teams and sensitive information. -Collaboration features: multiple people can work on documents at the same time which improves efficiency and reduces back-and-forth

Dislike

Like I mentioned earlier, Sharepoint is not beginner friendly. One can be lost for good if you are unfamiliar with your company's system since the search results are mainly based on how the files and folders are named; and based on experience, different companies have different naming conventions. Indexing can be one of its strongest suits, especially for tenured employees, but it can easily be one of its most prominent gatekeepers for newbies.

Dislike

The main issue with this product is that it has legacy limitations that require manual remediation to fix. One big issue we ran into was that returning employees ran into issues sharing files with people they previously shared with. The only real remediation for this is to manually go into the the employee's sharepoint site and manually remove that returning user's account. Sharepoint is not smart enough to remove that user if they leave the company. Another issue is that we sometimes run into people hitting the character limit for their onedrive files/folders. This is admittedly caused by the user, but it's a shame the character limit still exists and Microsoft has not worked on fixing it.

Dislike

my dislikes are mainly related to usability and complexity - Possible steep learning curve: it can take time to understand how to properly navigate set up sites and manage content especially for new users - Cluttered or confusing interface face: depending on how it set up with the layout can feel overwhelming and not always intuitive. -Customisation can be complex: making changes to pages or site structures often requires more technical knowledge than expected -Occasional performance issues: large document, libraries or heavily use sides can sometimes load slowly who feel less responsive