Overview
Service Information on SHI Software Asset Management Managed Services
What is SHI Software Asset Management Managed Services?
SHI Software Asset Management Managed Services Pricing
Overall experience with SHI Software Asset Management Managed Services
“Progress in Eliminating Licensing Risks Achieved With SHI Staff Expertise and Reporting”
“SHI is a valuable partner in SAM knowledge sharing”
About Company
Company Description
SHI is a global technology solutions provider with annual sales of over $15bn. It brings a highly-personalized concierge approach to solutions design, connecting customers with the right technologies and services from a portfolio of more than 1,000 software and hardware vendors. Key solution areas include end-user computing, infrastructure (data center, cloud and networking), cybersecurity and IT optimization services such as Software Asset Management and financing. SHI has more than 7,000 staff in the United States, Canada, United Kingdom, Europe, India, and Asia Pacific, supporting customers’ global technology needs. SHI is the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About SHI Software Asset Management Managed Services
Reviewer Insights for: SHI Software Asset Management Managed Services
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Performance of SHI Software Asset Management Managed Services Across Market Features
SHI Software Asset Management Managed Services Likes & Dislikes
What I value most about the SHI SAM Managed Service is the licensing expertise of the SHI team, the detailed reports they provide, and their commitment to helping us reduce risks and control costs. I feel like we have a true partner in our corner, giving our teams the guidance, assurance, and validation needed to keep these two major contracts compliant, and actively helping us achieve that compliance.
I most liked the expertise in vendor knowledge. Among the team, there were 2-3 SME who were able to speak with confidence to key areas surrounding major software manufacturers such as Oracle, VMware, and Microsoft.
What I like most is the proactive support and expertise of the service team. They provide clear visibility into licensing and usage, identify compliance risks early and offer actionable recommendations for cost optimization. Their timely communication and well-structured reporting make software asset management efficient and easy to manage.
I honestly can't say I dislike anything about the service SHI provides in this space. If I had to suggest something, it would be expanding this same level of detail and review to other software titles at the same cost. This service does come with a notable price, but the risk we've eliminated has saved us from paying for unused licenses and unnecessary agreements thanks to the clean-up work we've done together.
We have run into many issues finding actionable insights. The knowledge is there, but due to a number of reasons, we as an organization struggle to convert these insights into actionable cost-savings. Some reasons for this are spotty or inconclusive data and follow-through with stakeholders
There is very little to dislike overall. If anything, some reports and insights could be delivered faster or with more customization for specific business needs, and onboarding new tools or processes can take time. However, there are minor and do not significantly impact the overall value of the service.
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Peer Discussions
SHI Software Asset Management Managed Services Reviews and Ratings
- Director of IT1B-10B USDHealthcare and BiotechReview Source
Progress in Eliminating Licensing Risks Achieved With SHI Staff Expertise and Reporting
SHI is devoted to helping us maximize the value of our Microsoft and Oracle license agreements, and they do this by providing detailed reporting and guiding us toward compliance with their knowledgeable staff. The QBR's highlight the progress our teams are making and surface new items identified through their scans. Over the last three years, we've made significant progress in eliminating any outstanding risk related to our Microsoft and Oracle licensing. - IT Associate1B-10B USDManufacturingReview Source
Proactive, Expert-Led Software Asset Management That Delivers Clear Visibility and Real Cost Savings
My overall experience has been very positive. The service team is knowledgeable, responsive and proactive in identifying risks and optimization opportunities. Their structured approach, clear communication and reliable reporting have helped improve visibility, ensure compliance, and drive better decision-making around software assets. - Director of IT50M-1B USDIT ServicesReview Source
Breaking Down the Complexity of Renewing a Microsoft EA Agreement for Three Years
Renewing your Microsoft EA agreement for another 3 years is cringe worthy. We were so amazed at the reconciliation of our current licenses to understand where we are strong and weak and also excellent conversations on our growth areas and strategy for the next 3 years. Thus arriving at our beginning point for negotiations to begin. - Chief Information Officer50M-1B USDServices (non-Government)Review Source
Proactive Support and Strategic Alignment Streamline Microsoft Agreement Renewal Efforts
My experience with SHI this year has been outstanding. Walt and the entire SHI team provided exceptional support during our Microsoft negotiations. They demonstrated deep expertise, clear communication, and a proactive approach that made the process smooth and successful. Their professionalism and commitment to delivering value were evident at every step. - Procurement Manager<50M USDRetailReview Source
Benchmarking Metrics And Deadline Focus Led To Positive Enterprise Agreement Outcome
SHI not only guided our team on how to progress forward but also made sure we hit our deadlines. Without the team's guidance there is no doubt that we would not have had a successful Enterprise Agreement negotiation.