Overview
Product Information on Shipsy Last-Mile Delivery Software
What is Shipsy Last-Mile Delivery Software?
Shipsy Last-Mile Delivery Software Pricing
Overall experience with Shipsy Last-Mile Delivery Software
“Fast Incident Resolution and Flexible Customization Mark Shipsy System Performance”
“Review - Shipsy Last-Mile Delivery Software”
About Company
Company Description
Shipsy is a company that develops an AI-powered platform for logistic management. The organization wants to help businesses expand, decrease costs, and enhance service experiences via their comprehensive international logistic management platform. They focus on the automation of operations and intelligent 3PL management by connecting cross-border and domestic logistics using their mobility suite and platform. Shipsy's platform provides comprehensive operational visibility from the initial to the final stage. It also emphasizes operational efficiency and real-time analytics to support informed decision-making.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Reviewer Insights for: Shipsy Last-Mile Delivery Software
Deciding Factors: Shipsy Last-Mile Delivery Software Vs. Market Average
Shipsy Last-Mile Delivery Software Likes & Dislikes
Routing algorythms, segmented parametrization and customization, user interface.
No downtime
I like how easy it is to track everything in real-time. The rider app is very practicalit works offline, allows proof-of-delivery with photos, and helps handle exceptions quickly. The dashboards and notifications also save a lot of time and make operations transparent.
There were some features or information fields in specific views or dashboards that weren't functional or available to us for a long time after implementation (none vital to operations), we have had minor bugs or needed fixes after implementation but nothing out of the ordinary or that we wouldn't expect with such a complex integration, and specific customizations of some criteria that weren't possible without new development and prioritizations.
Did not like the way team communicates with the client
Some things that could be better: 1- The initial setup is complicated with many options and rules to configure. 2- Reporting is limited; sometimes we still need exports or extra tools for custom reports. 3- Data quality is importantif addresses or order info are wrong, the system doesnt work as smoothly.
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Peer Discussions
Shipsy Last-Mile Delivery Software Reviews and Ratings
- Operations Manager<50M USDRetailReview Source
Fast Incident Resolution and Flexible Customization Mark Shipsy System Performance
Since the beginning, we had a very good demo and POC experience with the Shipsy team, that made them stand out within the TMS selection tender and later evolved into a well-oiled, recurrent communication for features and requirement definitions on both sides. We found that apart from being one of the most well-rounded solutions on the market for our specific needs, they were very open to developing custom features for our business and operational needs with the due prioritization on both ends. As for the current day-to-day operation, incidents are met with fast response times and solutions, and the system itself is very easy to use, intuitive, and complete with everything we need for our last-mile operations. - MANAGER, CUSTOMER SERVICE AND SUPPORT50M-1B USDServices (non-Government)Review Source
Centralized Delivery Management Improves Efficiency Despite Complicated Initial Setup
We’ve been using Shipsy for managing deliveries and overall it has been really helpful. It keeps all the orders, tracking, and exceptions in one place. The real-time updates and rider app make it easy to know what’s happening on the ground. Some things take time to set up, but once configured, the system runs smoothly and reduces a lot of manual work. - Senior Manager- Seller experience50M-1B USDServices (non-Government)Review Source
Real Time Tracking and Automated Notifications Stand Out in Shipsy Delivery Tool
The overall experience with Shipsy has been positive so far, particularly Shipsy last mile delivery software offers a comprehensive solution for optimizing the final leg of delivery operations. It is highly effective in improving SLA's, enhancing customer experience, and providing real time tracking! The software enables seamless coordination between delivery customers & backend..commendable!! - Product Manager1B-10B USDRetailReview Source
SHIPSY Enhances Delivery Tracking and Rider Management With AI-Driven Approach
SHIPSY has a robust last mile solution that has transformed our delivery tracking and rider management, they are a deep tech company and work with AI first approach, very easy to onboard the carriers and integrate with the OMS system. Great visibility for the end-customer and a comprehensive tool for scaling last mile logistics operations. - SUPPLY CHAIN ASSOCIATE50M-1B USDTransportationReview Source
Customer Satisfaction Rises Despite Challenges With Delivery Partner Mobile App
I have a good experience with SHIPSY Last mile delivery software, It has been really good, The platform has helped us make our delivery process more organies, nad impreve how efficiently we pan routes, and gove both our team and customers better access to information.



