• HOME
  • CATEGORIES

    • CATEGORIES

    • Application Development

      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • View All
    • Artificial Intelligence

      • AI Code Assistants (Transitioning to AI Coding Agents)
      • Generative AI Knowledge Management Apps/General Productivity
      • AI Application Development Platforms
      • Conversational AI Platforms
      • Artificial Intelligence Applications in IT Service Management (Transitioning to AI Applications in IT Service Management)
      • View All
    • Cloud Computing

      • Backup and Data Protection Platforms
      • Cloud Database Management Systems
      • Strategic Cloud Platform Services
      • Server Virtualization (Transitioning to Server Virtualization Platforms)
      • Hybrid Cloud Storage
      • View All
    • Customer Relationship Management

      • Contact Center as a Service
      • CRM Customer Engagement Center
      • Digital Experience Platforms
      • Web Content Management
      • Field Service Management
      • View All
    • Data and Analytics

      • Analytics and Business Intelligence Platforms
      • Data Science and Machine Learning Platforms (Transitioning to AI Platforms For Data Science and Machine Learning)
      • Data Integration Tools
      • Process Mining Platforms (Transitioning to Process Intelligence Platforms)
      • Metadata Management Solutions
      • View All
    • Education

      • Manager and Leadership Training
      • Corporate Learning Technologies
      • eLearning Authoring Tools
      • Higher Education Student Information System Software as a Service (Transitioning to Higher Education SaaS Student Information Systems)
      • Digital Learning Content Providers
      • View All
    • Enterprise Networking and Communications

      • Unified Communications as a Service
      • Global WAN Services
      • Edge Distribution Platforms
      • Intranet Packaged Solutions
      • SD-WAN
      • View All
    • Finance

      • Expense Management Software
      • Financial Close and Consolidation Solutions
      • Financial Planning Software
      • Cloud Financial Management Tools
      • Accounts Payable Applications
      • View All
    • Healthcare and Life Sciences

      • Medical Device Security Solutions (Transitioning to Medical Device Risk Management Platforms)
      • Health Navigation Solutions
      • Claim Editor Software
      • Digital Health Platforms (Transitioning to Healthcare Provider Industry Cloud Platforms)
      • Revenue Cycle Management Software (Transitioning to Revenue Cycle Management Solutions)
      • View All
    • Human Resources

      • Employee Recognition and Reward Systems
      • Workforce Management Applications (Transitioning to Workforce Management (WFM) Technology)
      • Digital Employee Experience Management Tools
      • Talent Acquisition (Recruiting) Suites
      • Cloud HCM Suites for Regional and/or Sub-1,000 Employee Enterprises
      • View All
    • IT Infrastructure and IoT

      • Enterprise Wired and Wireless LAN Infrastructure (Transitioning to Enterprise Wired and Wireless LAN)
      • IT Service Management Platforms
      • Endpoint Management Tools
      • Container Management
      • Infrastructure Monitoring Tools
      • View All
    • IT Security

      • Endpoint Protection Platforms
      • Email Security
      • Managed Detection and Response
      • Security Information and Event Management
      • Security Awareness Computer-Based Training
      • View All
    • Legal

      • Contract Life Cycle Management
      • Electronic Signature
      • Governance, Risk and Compliance Tools, Assurance Leaders
      • Compliance Monitoring Solutions
      • Corporate Governance Services
      • View All
    • Manufacturing

      • Enterprise Asset Management Software
      • Manufacturing Execution Systems
      • Global Industrial IoT Platforms
      • PLM Software in Discrete Manufacturing Industries
      • Computer-Aided Design (CAD) Software
      • View All
    • Marketing

      • Video Editing Software
      • Email Marketing
      • Multichannel Marketing Hubs
      • Voice of the Customer Platforms
      • Customer Data Platforms
      • View All
    • Productivity and Collaboration

      • Document Management
      • Visual Collaboration Applications
      • Collaborative Work Management
      • Knowledge Management (KM) Software
      • Adaptive Project Management and Reporting
      • View All
    • Public Sector and Government

      • Government ERP Solutions
      • Government Budgeting and Planning Solution
      • Cloud-Based ERP for U.S. Local Government
      • Citizen Service Delivery
      • Government Contracting Software
      • View All
    • Retail

      • Digital Commerce
      • Digital Commerce Payment Vendors (Transitioning to Digital Commerce Payment Platforms)
      • Retail Workforce Management Applications (Transitioning to Retail Workforce Management Technology)
      • Retail Assortment Management Applications: Long Life Cycle Products
      • Digital Shelf Analytics
      • View All
    • Sales

      • Revenue Enablement Platforms
      • Configure, Price and Quote Applications
      • Sales Force Automation Platforms (Transitioning to CRM Sales Platforms)
      • Revenue Intelligence (Transitioning to Revenue Action Orchestration)
      • Sales Performance Management
      • View All
    • Supply Chain Management

      • Supply Chain Planning Solutions
      • Transportation Management Systems
      • Real-Time Transportation Visibility Platforms
      • Warehouse Management Systems
      • Supply Chain Strategy, Planning and Operations Consulting
      • View All
    • Utilities

      • Geospatial Information Systems for Energy and Utilities
      • Mobile Workforce Management Software for Utilities (Transitioning to Mobile Workforce Management Solutions for Power and Utilities)
      • Energy Management and Optimization Systems
      • Energy Trading and Risk Management
      • Advanced Distribution Management Systems
      • View All
    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

      • Application Development
      • Artificial Intelligence
      • Cloud Computing
      • Customer Relationship Management
      • Data and Analytics
      • Education
      • Enterprise Networking and Communications
      • Finance
      • Healthcare and Life Sciences
      • Human Resources
      • IT Infrastructure and IoT
      • IT Security
      • Legal
      • Manufacturing
      • Marketing
      • Productivity and Collaboration
      • Public Sector and Government
      • Retail
      • Sales
      • Supply Chain Management
      • Utilities
      Browse All Categories

      Application Development

      69 markets
      • Observability Platforms
      • Integrated Development Environment (IDE) Software
      • Enterprise Agile Planning Tools
      • Integration Platform as a Service
      • AI-Augmented Software Testing Tools
      • API Management
      • Enterprise Low-Code Application Platforms
      • Robotic Process Automation
      • Business Orchestration and Automation Technologies
      • Business Process Automation Tools
      • DevOps Platforms (Transitioning to DevSecOps Platforms)
      • Enterprise Architecture Tools
      • Custom Software Development Services
      • Code Review Tools
      • Domain Registrars
      • Digital Adoption Platforms
      • Game Engine Software
      • Website Builders
      • Public Cloud IT Transformation Services (Transitioning to Public Cloud Optimization and Transformation Services)
      • Developer Productivity Insight Platforms
      • API Generation Software
      • AI Agents for Application Developers
      • Feature Management
      • Application Platforms (Transitioning to Cloud-Native Application Protection Platforms)
      • Application Crowdtesting Services
      • Prototyping Software
      • Mobile App Analytics
      • Virtual Reality Development Software
      • Green Software Engineering
      • Application Integration Platforms
      • Test Data Management
      • Application Testing Services, Worldwide (Transitioning to Quality Engineering Services)
      • Event Brokers
      • AI-Augmented Code Modernization Tools
      • Microsoft 365 Implementation and Support Services
      • Application Development Life Cycle Management (Transitioning to DevOps Platforms)
      • Digital Twin of an Organization Platforms
      • Independent Third-Party Software Support of Megavendors
      • BPM-Platform-Based Case Management Frameworks
      • Microsoft Product Support Services
      • Product Roadmapping Tools for Software Engineering
      • AI Agent Development Platforms for Software Engineering
      • Application Composition Platform
      • Multiexperience Development Platforms
      • Application Portfolio Management Tools
      • Internal Developer Portals
      • Load Testing Tools
      • Mobile Development Frameworks
      • Cloud Development Environments
      • B2B Gateway Software
      • SAP S/4HANA Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Blockchain Consulting and Proof-of-Concept Development Services
      • Citizen Application Development Platforms
      • Mobile Application Testing Services
      • API and MCP Testing Tools
      • Value Stream Management Platforms
      • Oracle Cloud Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • SAP Application Services, Worldwide
      • SAP SuccessFactors Service Providers (Transitioning to Cloud ERP Services)
      • Service Mesh
      • Business-Outcome-Driven Enterprise Architecture Consulting (Retired)
      • Oracle Application Services, Worldwide (Transitioning to Cloud ERP Services)
      • Rapid Mobile App Development Tools
      • SAP Selective Test Data Management Tools
      • Augmented Reality Development Software
      • Blockchain as a Service
      • Mobile Application Management (Transitioning to Endpoint Management Tools)
      • Mobile Back-End Services
      • R&D Outsourcing Providers
      View More
  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Smart CAD
Logo of Smart CAD

Smart CAD

byGINA Software
in Crisis/Emergency Management Solutions
5.0

Overview

Product Information on Smart CAD

Updated 13th October 2025

What is Smart CAD?

Incident management and dispatching solution for coordinating and managing emergency response or security operations. The software offers a user-friendly interface where incidents can be logged and categorized by the dispatchers based on severity, type, and urgency. Through various tools such as case management, telephony integration, resource allocation, unit visibility, multimedia sharing and status updates, Smart CAD makes incident management efficient. It also supports various license types, allowing to maintain control over operational roles and access levels.

Smart CAD Pricing

Based on the scope of the project.

Smart CAD Product Images

Call Taking
Call Taking
New incident
New incident
Incident Dispatch Overview
Incident Dispatch Overview

Overall experience with Smart CAD

Manager
Gov't/PS/ED <5,000 Employees, Government
FAVORABLE

“Essential tool for emergency coordination ”

5.0
Feb 3, 2026
Smart CAS significantly streamlines and simplifies coordination between the different branches of the Integrated System and improves the flow of information from the incident scene - including the ability to upload and view photos. It also allows responders to navigate direclty to the exact incident location, which makes the entire response process faster and more efficient.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 21st July 2025

GINA Software s.r.o. is a technology company focused on software development. With 14 years of experience, operations in over 50 countries around the world and 250 000 + users, GINA delivers intuitive, real-time solutions that empower law enforcement, fire services, emergency medical teams and security professionals. We provide computer aided dispatch software called Smart CAD, designed to address the challenge of managing emergency situations and daily operations. The platform offers tools for unit dispatching, communication, navigation, tracking, and decision support, aiming to help organizations involved in public safety, private security, and non-profit sectors coordinate their responses more effectively in various situations across multiple countries.

Company Details

Updated 21st July 2025
Year Founded
2010
Head office location
Brno, Czechia
Number of employees
11 - 50
Website
http://www.ginasoftware.com

Do You Manage Peer Insights at GINA Software?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Smart CAD
Performance of Smart CAD Across Market Features

Smart CAD Likes & Dislikes

Like

Smart CAD is a highly useful tool for managing emergency incidents and coordinating all units of the Integrated System (firefighters, police and emergency medical services). Ther product is easy to operate - everything is intuitive and clearly organized. I appreciate the ability to filter the information relevant to me, and with a single click I can switch to map layers that display the real-time positions of respondign vehicles from each unit. Adding photos to incident reports is seamless, and I also frequently use the built-in navigation to the incident location. Another big advatage is that Smart CAD is available both as an app - which we use on the response tablet in out vehicle - and as a web interface accessible trhough a browser. This flexibility allows me to use the product on my mobile phone as well on a desktop PC.

Like

What I like most about Smart CAD is its intuitive interface and real-time communication features. In our work within the org, these capabilities make dispatching smoother, improve coordination between units, and help us respond more efficiently during emergencies.

Like

User interface, Professionalism, appearance, Communication between emergency services and with the operations center in the CZE, ability to send pohotos/videos.

Dislike

Theres nothing major to complain about, but occasionally the messages inserted into the system get duplicated. In the app version used on the response tablets in vehicles, its not possible to switch between available incidents. The system only displays information for a single incident - the one the vehicle has been assignet to.

Dislike

What I dislike about Smart CAD is that some of its advanced features can feel overwhelming at first. Because we use it professionally within the org's team , proper training is essential to fully take advantage of everything the system offers.

Dislike

Nothing comes to mind, everything works as it loud.

Top Smart CAD Alternatives

Logo of D4H
1. D4H
4.6
(36 Ratings)
Logo of Semperis Active Directory Forest Recovery
2. Semperis Active Directory Forest Recovery
4.9
(13 Ratings)
Logo of Semperis Directory Services Protector for Active Directory
3. Semperis Directory Services Protector for Active Directory
5
(6 Ratings)
View All Alternatives

Peer Discussions

Smart CAD Reviews and Ratings

5.0

(6 Ratings)

Rating Distribution

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

4.8

Service & Support

4.8

Product Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager
    Gov't/PS/Ed
    Government
    Review Source

    Essential tool for emergency coordination

    5.0
    Feb 3, 2026
    Smart CAS significantly streamlines and simplifies coordination between the different branches of the Integrated System and improves the flow of information from the incident scene - including the ability to upload and view photos. It also allows responders to navigate direclty to the exact incident location, which makes the entire response process faster and more efficient.
  • Operations Associate
    Gov't/PS/Ed
    Government
    Review Source

    Efficient and Reliable System for Daily Emergency Operations.

    5.0
    Feb 4, 2026
    My overall experience has been very positive. I work with Smart CAD professionally as part of my duties, and my feedback reflects my practical, day-to-day experience with the system.
  • Manager, IT Security and Risk Management
    50M-1B USD
    Services (non-Government)
    Review Source

    A clear and user - friendly application that supports the work within the emergency services

    5.0
    Feb 3, 2026
    I came into contact with the product in the course of my work with the Rescue Service, and it helps me perform demanding professional duties. I can see other units and I have support available for the incident commander - for example, regarding hazardous materials. In the case of traffic accidents, it provides a visualization of the vehicles and helps decide how to proceed.
  • Operations Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Smart device, fast communication, quick information!

    5.0
    Dec 18, 2025
    I use this system every workday. It is a "must have" connection with EMS, cars and crew. You can easily overview the operation situation, especially in our firebrigade.
  • Data and Analytics Manager
    Gov't/PS/Ed
    Government
    Review Source

    A great tool for emergency coordination

    5.0
    Feb 5, 2026
    I have only the best experiences with the application. It helps to manage an emergency in real time without unnecessary delays and stress. It perfectly connects operational management and the scene of intervention. Product is easy to operate. Everything is intuitive.
Showing Result 1-5 of 6

Recommended Gartner Insights

  • Market Guide for Crisis/Emergency Management Solutions

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.