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Logo of Smart CAD

Smart CAD

byGINA Software
in Crisis/Emergency Management Solutions
5.0

Overview

Product Information on Smart CAD

Updated 13th October 2025

What is Smart CAD?

Incident management and dispatching solution for coordinating and managing emergency response or security operations. The software offers a user-friendly interface where incidents can be logged and categorized by the dispatchers based on severity, type, and urgency. Through various tools such as case management, telephony integration, resource allocation, unit visibility, multimedia sharing and status updates, Smart CAD makes incident management efficient. It also supports various license types, allowing to maintain control over operational roles and access levels.

Smart CAD Pricing

Based on the scope of the project.

Smart CAD Product Images

Call Taking
Call Taking
New incident
New incident
Incident Dispatch Overview
Incident Dispatch Overview

Overall experience with Smart CAD

Manager
Gov't/PS/ED <5,000 Employees, Government
FAVORABLE

“Essential tool for emergency coordination ”

5.0
Feb 3, 2026
Smart CAS significantly streamlines and simplifies coordination between the different branches of the Integrated System and improves the flow of information from the incident scene - including the ability to upload and view photos. It also allows responders to navigate direclty to the exact incident location, which makes the entire response process faster and more efficient.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 21st July 2025

GINA Software s.r.o. is a technology company focused on software development. With 14 years of experience, operations in over 50 countries around the world and 250 000 + users, GINA delivers intuitive, real-time solutions that empower law enforcement, fire services, emergency medical teams and security professionals. We provide computer aided dispatch software called Smart CAD, designed to address the challenge of managing emergency situations and daily operations. The platform offers tools for unit dispatching, communication, navigation, tracking, and decision support, aiming to help organizations involved in public safety, private security, and non-profit sectors coordinate their responses more effectively in various situations across multiple countries.

Company Details

Updated 21st July 2025
Year Founded
2010
Head office location
Brno, Czechia
Number of employees
11 - 50
Website
http://www.ginasoftware.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Smart CAD
Performance of Smart CAD Across Market Features

Smart CAD Likes & Dislikes

Like

Smart CAD is a highly useful tool for managing emergency incidents and coordinating all units of the Integrated System (firefighters, police and emergency medical services). Ther product is easy to operate - everything is intuitive and clearly organized. I appreciate the ability to filter the information relevant to me, and with a single click I can switch to map layers that display the real-time positions of respondign vehicles from each unit. Adding photos to incident reports is seamless, and I also frequently use the built-in navigation to the incident location. Another big advatage is that Smart CAD is available both as an app - which we use on the response tablet in out vehicle - and as a web interface accessible trhough a browser. This flexibility allows me to use the product on my mobile phone as well on a desktop PC.

Like

What I like most about Smart CAD is its intuitive interface and real-time communication features. In our work within the org, these capabilities make dispatching smoother, improve coordination between units, and help us respond more efficiently during emergencies.

Like

User interface, Professionalism, appearance, Communication between emergency services and with the operations center in the CZE, ability to send pohotos/videos.

Dislike

Theres nothing major to complain about, but occasionally the messages inserted into the system get duplicated. In the app version used on the response tablets in vehicles, its not possible to switch between available incidents. The system only displays information for a single incident - the one the vehicle has been assignet to.

Dislike

What I dislike about Smart CAD is that some of its advanced features can feel overwhelming at first. Because we use it professionally within the org's team , proper training is essential to fully take advantage of everything the system offers.

Dislike

Nothing comes to mind, everything works as it loud.

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Peer Discussions

Smart CAD Reviews and Ratings

5.0

(6 Ratings)

Rating Distribution

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

5.0

Integration & Deployment

4.8

Service & Support

4.8

Product Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Manager
    Gov't/PS/Ed
    Government
    Review Source

    Essential tool for emergency coordination

    5.0
    Feb 3, 2026
    Smart CAS significantly streamlines and simplifies coordination between the different branches of the Integrated System and improves the flow of information from the incident scene - including the ability to upload and view photos. It also allows responders to navigate direclty to the exact incident location, which makes the entire response process faster and more efficient.
  • Operations Associate
    Gov't/PS/Ed
    Government
    Review Source

    Efficient and Reliable System for Daily Emergency Operations.

    5.0
    Feb 4, 2026
    My overall experience has been very positive. I work with Smart CAD professionally as part of my duties, and my feedback reflects my practical, day-to-day experience with the system.
  • Manager, IT Security and Risk Management
    50M-1B USD
    Services (non-Government)
    Review Source

    A clear and user - friendly application that supports the work within the emergency services

    5.0
    Feb 3, 2026
    I came into contact with the product in the course of my work with the Rescue Service, and it helps me perform demanding professional duties. I can see other units and I have support available for the incident commander - for example, regarding hazardous materials. In the case of traffic accidents, it provides a visualization of the vehicles and helps decide how to proceed.
  • Operations Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Smart device, fast communication, quick information!

    5.0
    Dec 18, 2025
    I use this system every workday. It is a "must have" connection with EMS, cars and crew. You can easily overview the operation situation, especially in our firebrigade.
  • Data and Analytics Manager
    Gov't/PS/Ed
    Government
    Review Source

    A great tool for emergency coordination

    5.0
    Feb 5, 2026
    I have only the best experiences with the application. It helps to manage an emergency in real time without unnecessary delays and stress. It perfectly connects operational management and the scene of intervention. Product is easy to operate. Everything is intuitive.
Showing Result 1-5 of 6

Recommended Gartner Research

  • Market Guide for Crisis/Emergency Management Solutions

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