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  3. Smartling
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Smartling

bySmartling
in AI-Enabled Translation Services
5.0

Overview

Product Information on Smartling

Updated 13th October 2025

What is Smartling?

Smartling is a translation management software designed to streamline the process of global content localization for businesses. The software offers features such as translation automation, workflow customization, linguistic asset management, and integration with content management systems and development platforms. It facilitates collaboration between translators, editors, and project managers while providing centralized control over translation projects. Smartling addresses the business challenge of efficiently managing multilingual content for websites, mobile applications, and other digital channels, aiming to help organizations reduce manual translation efforts and maintain consistent quality across languages.

Smartling Pricing

Smartling is a software that uses a subscription-based pricing model, typically structured based on features, translation volume, number of users, and required integrations. Pricing tiers are often tailored to business needs, and custom quotes are provided depending on the scale and complexity of the translation management requirements.

Overall experience with Smartling

BI ANALYST
1B - 3B USD, Banking
FAVORABLE

“Smartling's AI-Powered Translation Dominates Market”

5.0
Jan 27, 2025
Smartling is highly rated for its advanced AI-powered translation, seamless integrations and robust automation, while some users note challenges with its complexity for smaller businesses.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Smartling operates an AI-Enabled Translation Platform that offers Neural Machine Translation and Language Services. The company's main focus is to support teams in generating multilingual websites, marketing communications, web and mobile applications, and customer experiences. The goal is to facilitate business expansion through an advanced translation management platform.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2009
Head office location
New York, United States
Number of employees
51 - 200
Website
https://www.smartling.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Smartling
Performance of Smartling Across Market Features

Smartling Likes & Dislikes

Like

Smartling is known for its advanced AI-powered translation, seamless integrations and robust automation.

Like

They have a user-friendly interface that allows us to easily handle translation tasks. They also have amazing customer support.

Dislike

Smartling's main issues include difficult navigation, feature limitations and complex setup.

Dislike

The main drawback is its cost, which can be a barrier for smaller startups. While its AI-powered translation is a significant benefit, it may not be suitable for all content types or requiring human review or editing.

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Peer Discussions

Smartling Reviews and Ratings

5.0

(2 Ratings)

Rating Distribution

5 Star
100%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.5

Service & Support

5.0

Product Capabilities

5.0

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  • BI ANALYST
    1B-10B USD
    Banking
    Review Source

    Smartling's AI-Powered Translation Dominates Market

    5.0
    Jan 27, 2025
    Smartling is highly rated for its advanced AI-powered translation, seamless integrations and robust automation, while some users note challenges with its complexity for smaller businesses.
  • ENGINEER
    <50M USD
    Software
    Review Source

    Breaking Language Barriers: The Power of Smartling

    5.0
    Nov 1, 2024
    Smartling is a simple translation management solution that enables teams to efficiently localize content. And it's a useful tool for us because it allows us to translate and localize a wide range of content.
Showing Result 1-2 of 2

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  • Market Guide for AI-Enabled Translation Services

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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