Overview
Product Information on Sumsub
What is Sumsub?
Sumsub Pricing
Overall experience with Sumsub
“Reliable, User Friendly, Highly Recommended KYC and AML Solution with Excellent Support”
“Misleading claims - no data sources checks”
About Company
Company Description
Sumsub is a one verification platform that aims to secure entire user journeys. Its primary focus is to provide customizable Know Your Customer (KYC), Know Your Business (KYB), transaction monitoring, and fraud prevention solutions. The main business problem Sumsub solves is in enhancing businesses' ability to verify their process, reach a greater number of global customers, fulfill compliance prerequisites, diminish expenses, and safeguard their operations. Its services are utilized across various sectors, including fintech, crypto, transportation, trading, and igaming.
Company Details
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Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About Sumsub
Reviewer Insights for: Sumsub
Performance of Sumsub Across Market Features
Sumsub Likes & Dislikes
1. Sumsub can be integrated quickly and easily. The platform has SDKs that allow you to customise the look and feel so it looks to be a part of your existing platform. 2. Onboarding was quick with our customer service and compliance teams due to the intuitive back office interface. 3. Platform provides a complete solution for our KYC, POA, PEP, AML and adverse media needs. Enabling new services is easy and foes not require any additional integrations or changes.
Easy to use platform, may work without the integration.
1. user friendly - both for operational agent/admin and end customer 2. high pass rates and speed 3. advanced settings options, workflows builder
For our organisation it would be great if we could get the credit / affordability checks also within the customer profile. Other competitors provide this and I feel this is the only component that would improve the product for our particular company.
No connections to data sources, the interface is confusing.
1. When we integrated, some services didn't work as described in the documentation, so we adjusted to a 'working' solution. Afterwards, these seemed to have been fixed and our workaround wasn't effective anymore. Shortly - seems like there are some bugs that are not addressed on timely manner (in my opinion) 2. There are some hidden costs that were not clarified (ex. Known face search, as an obligatory service part of Liveness check, but charged separately) 3. I cannot duplicate settings from one key to another easily...need to create a full setting manually each time we onboard a new brand.
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Peer Discussions
Sumsub Reviews and Ratings
- Chief Executive Officer<50M USDSoftwareReview Source
Reliable, User Friendly, Highly Recommended KYC and AML Solution with Excellent Support
Our overall experience with Sumsub has been very positive. The platform provides an end to end solution for iur KYC, POA and AML requirements. Implementation and ongoing use of the platform has been smooth with no major issues to date. The platform’s usability and flexibility makes it easy to manage the verification process across multiple regions and multiple clients. Combination of strong feature rich technology stack, responsive account management team has made Sumsub a valuable partner. - Operations Manager<50M USDIT ServicesReview Source
Smooth Onboarding Experience With Some Integration and Cost-Related Challenges Observed
Really smooth communication, prompt responses and guidance from the beginning of the relationship. - Chief Operating Officer<50M USDServices (non-Government)Review Source
Reliable partner that is always open for discussion and negotiation
This product helps us to automate our day-to-day tasks. We can rely on many features and exclude additional manual checks. - Group Product Manager50M-1B USDFinance (non-banking)Review Source
Ease of Integration and Reliability Stand Out as Platform Strengths
The platform is reliable, easy to integrate and flexible enough to adapt to our business needs - Director of Audit<50M USDBankingReview Source
Great product and superb customer support
great product functionality, customer support, product webinars



