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SUSE Linux Enterprise Server puts BTRFS support front and center. The YaST Snapper module and YaST Partitioner make working with BTRFS a breeze (anyone who has had to work with BTRFS via CLI would agree). BTRFS is the perfect filesystem where snapshots and incremental changes need to be tracked (though I recommend avoiding for write heavy databases as BTRFS is a COW filesystem but for general file servers it has been great). There were several times where we needed data as it existed at a certain point in time and YaST Snapper BTRFS made this so easy. Another thing to mention is SUSE Linux Enterprise Server is pretty much the only enterprise level distro that puts KDE first as opposed to GNOME which many prefer since it looks closest to windows. Finally from a system configuration standpoint YaST has no equal. Basically a centralized GUI for all system configuration. For many sysadmins it is what would one would imagine if Windows kept evolving control panel to be a central configuration tool (instead of what really happened to it with Windows Settings and all).
1) Though SUSE is meant for enterprise servers, it can easily installed on desktops. 2) The installation process is seamless and can be automated as well. 3) The overall system is stable and the down time is very minimal. 4) Scalability is fantastic in real time scenarios. 5) The customer support is great. They do what it takes to get your issues resolved at the earliest.
Migration tools, YAST for application management and the LTS were key requirements. LTS being the primary one as this gives us stability and security over the coming months and years whilst we migrate all platforms.
Some of us prefer GNOME over KDE and if you just try and swap out the desktop environments it becomes obvious SUSE is KDE focused. Note though this dislike is more of a personal preference and shouldn't be weighted heavily against the other technical merits of the product. Not really a dislike but more of a concern is SUSE deprecating YaST and advising a switch to Cockpit. We have not used Cockpit and have reservations about moving away from a proven centralized configuration and management system to another; time will tell.
1) The team absolutely needs to work on the documentation. 2) The online community needs improvement. It is near to impossible to find a solution to a problem. 3) The software landscape is not properly compatible with SUSE. There are several programs that are still not packaged for it. 4) CLI is different compared to other products, so it takes time to get used to it.
AThe cost of the product licenses, yes they are enterprise, but they do seem high. Other suppliers offer more in the software side but as a user of SUSE we progressed to the Enterprise version. Cost Benefit Analysis was undertaken and this along with the Security side has given us the approach that we needed to progress with this model.