• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • Loading categories...

      Browse All Categories

      Loading markets...

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. Synthesia
Logo of Synthesia

Synthesia

bySynthesia
in
4.3
2025
Market Presence: Video Editing Software, Digital Humans

Overview

Overall experience with Synthesia

Research and Development Manager
10B - 30B USD, Manufacturing
FAVORABLE

“Repeated Uploads Needed Due to Media Library Instability Despite Fast Video Creation”

5.0
Dec 7, 2025
It is improving day by day. The AI generation got more resonalble outcome.
There are no reviews in this category.
CRITICAL

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Video Editing Software

About Company

Company Description

Updated 1st November 2023

Synthesia is an AI video generation platform. Thousands of companies use it to create training, internal communications and marketing videos in 120 languages, saving up to 80% of their time and budget. Trusted by 47% of the Fortune100.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2017
Head office location
London, United Kingdom
Number of employees
201 - 500
Website
http://synthesia.io

Do You Manage Peer Insights at Synthesia?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Synthesia

Synthesia Likes & Dislikes

Like

The speed at which a video gets generated is amazing

Like

Lip sync, voice tone and features are preserved. It also supports multiple languages

Like

Ease to use, modularity and granularity of instrument

Dislike

There is no option to cancel video generation which leads to unnecessary costs. The media library always forgets uploaded pictures and requires re-upload (e.g., for Logo)

Dislike

Costs are high and sometimes the avatars appear not very human

Dislike

In-depth content, AI-model look too fake (Uncanny valley)

Top Synthesia Alternatives

Logo of Murf AI
1. Murf AI
4.6
(18 Ratings)
Logo of ElevenLabs
2. ElevenLabs
4.6
(9 Ratings)
Logo of HeyGen
3. HeyGen
4.3
(6 Ratings)
View All Alternatives

Peer Discussions

Synthesia Reviews and Ratings

Showing data for 6 ratings and reviews for AI Dubbing market. View all 372 ratings and reviews across markets for a complete picture.

4.3

(6 Ratings)

Rating Distribution

5 Star
33%
4 Star
67%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

3.7

Integration & Deployment

4.2

Service & Support

4.3

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Research and Development Manager
    10B+ USD
    Manufacturing
    Review Source

    Repeated Uploads Needed Due to Media Library Instability Despite Fast Video Creation

    5.0
    Dec 6, 2025
    It is improving day by day. The AI generation got more resonalble outcome.
  • SOLUTION ARCHITECT & TEAM LEADER
    50M-1B USD
    IT Services
    Review Source

    Synthesia Preserves Voice Tone and Lip Sync in Multilingual Video Translation

    4.0
    Dec 12, 2025
    Synthesia is exceptional in video translation using AI, lip sync and speaker voices are maintained exceptionally well
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    50M-1B USD
    Manufacturing
    Review Source

    Modular AI Video Creation Tool Praised For Ease But Critiqued For Realism

    4.0
    Dec 5, 2025
    Useful tool to create AI video-generated for training on the job
  • Chief Executive Officer
    Gov't/PS/Ed
    Education
    Review Source

    Technological Focus Receives Praise, Yet Pricing Concerns Dominate Customer Feedback

    4.0
    Dec 2, 2025
    A company mostly interested in tech rather than other aspects of their business
  • Operations Associate
    50M-1B USD
    Healthcare and Biotech
    Review Source

    Product Shows Maturity and Easy Maintenance With Minimal Dislikes Reported

    5.0
    Dec 9, 2025
    This is very good product and more mature services and also ease of use and maintainable
Showing Result 1-5 of 6

Recommended Gartner Research

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.