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Logo of Synthesia

Synthesia

bySynthesia
in
4.6
2025
Market Presence: Video Editing Software, Digital Humans

Overview

Product Information on Synthesia

Updated 13th October 2025

What is Synthesia?

Synthesia is a software that enables users to generate artificial intelligence-powered video content by converting text into video presentations featuring avatars. The software provides features such as customizable avatars, multilingual support, and an interface for editing scripts and visuals. Synthesia streamlines the video creation process, allowing businesses to produce training materials, product demonstrations, and internal communications without the need for traditional video recording equipment or on-screen presenters. The software addresses the challenge of creating engaging video content efficiently and at scale, supporting use cases across learning, communication, and product marketing while reducing production time and costs.

Synthesia Pricing

Synthesia software uses a subscription-based pricing model with multiple plan options that vary by features, access levels, and number of video credits. Payment is typically required on a monthly or annual basis, and pricing differs according to usage volume and advanced functionality available within each plan. Additional charges may apply for higher levels of access or extended features.

Overall experience with Synthesia

Sales Manager
1B - 3B USD, Manufacturing
FAVORABLE

“Smooth Editing and Evolving Features Stand Out Despite Minor Frustrations”

5.0
Dec 17, 2025
The product is far superior than others in the market, the support team answers promptly and with helpful advice even though they're in different time zones, and the support team actively reaches out to keep me updated on upcoming releases.
Data Analyst
3B - 10B USD, IT Services
CRITICAL

“Seamless Video Setup Highlighted, But Slow Generation Times Noted as Issue”

3.0
Oct 1, 2025
The transitions between screen, when setting up my videos, were seamless. I enjoy the vast amount characters too choose from. The options are endless, as to how I can form and edits videos. Everything is impressive. One blocker that I ran into is: On some of the videos, it took hours for the bot to generate it. They had short scripts and very few options selected, yet it seemed like I stumped it. It would be great if that could be improved on. Other than that, things were amazing!

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Video Editing Software

About Company

Company Description

Updated 1st November 2023

Synthesia is an AI video generation platform. Thousands of companies use it to create training, internal communications and marketing videos in 120 languages, saving up to 80% of their time and budget. Trusted by 47% of the Fortune100.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2017
Head office location
London, United Kingdom
Number of employees
201 - 500
Website
http://synthesia.io

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Synthesia Reviews and Ratings

Showing data for 315 ratings and reviews for Video Editing Software market. View all 390 ratings and reviews across markets for a complete picture.

4.6

(315 Ratings)

Rating Distribution

5 Star
62%
4 Star
35%
3 Star
3%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.5

Filter Reviews
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  • Sales Manager
    1B-10B USD
    Manufacturing
    Review Source

    Smooth Editing and Evolving Features Stand Out Despite Minor Frustrations

    5.0
    Dec 17, 2025
    The product is far superior than others in the market, the support team answers promptly and with helpful advice even though they're in different time zones, and the support team actively reaches out to keep me updated on upcoming releases.
  • Manager, Human Resources
    1B-10B USD
    Services (non-Government)
    Review Source

    Positive Team Dynamics and Product Improvements Noted Within Synthesia Interactions

    5.0
    Nov 24, 2025
    Kind, professional, fun people work at Synthesia. I've enjoyed every interaction with this vendor. They're super easy to connect with and
  • INSTRUCTIONAL DESIGNER
    1B-10B USD
    Miscellaneous
    Review Source

    Create Professional Learning Videos with Little to No Video Production Experience

    5.0
    Jan 8, 2026
    Synthesia is a very versatile AI video development tool that is very user friendly, allowing people with little to no video editing background to create professional videos to enhance learning.
  • Services Architecture expert
    10B+ USD
    IT Services
    Review Source

    AI Video Generator Features Cool Avatars and Straightforward Interface Design

    5.0
    Jan 13, 2026
    Its one of the best AI Video generator software used by me till date
  • Designer
    10B+ USD
    Retail
    Review Source

    Product Delivers Quick Performance With Supportive Customer Service Experience

    5.0
    Dec 17, 2025
    no issues with the product and friendly customer service when I had a login issue on my part
...
Showing Result 1-5 of 315

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User Sentiment About Synthesia
Reviewer Insights for: Synthesia
Deciding Factors: Synthesia Vs. Market Average
Performance of Synthesia Across Market Features

Synthesia Likes & Dislikes

Like

I love how natural feeling the avatars are, how smooth the editing process is, and how receptive to feedback the Synthesia team is. The avatars function better than other softwares and have a more natural sound and movement than other products.

Like

How fast the platform loaded the specifications that I had, for each video.

Like

The team constantly takes feedback and makes updates to the product. I've enjoyed the new interactivity, language dubbing, and user experience updates they've added.

Dislike

There are limitations to what can be done, but they are actively being developed. Having branching and interactivity has been huge, it didn't exist when I started using the software but they added it! There are sometimes weird places to find settings that can be frustrating to try and figure out, but if you're patient and consistent it can be done. Sometimes the software doesn't say things correctly and it's frustrating to adjust the pronunciation.

Dislike

-How long it took to generate a video n with limited specs requested. -I am getting to many emails in between use. -I don't have any others complaints.

Dislike

I wish we could track more than just the number of views. It would be great it the tool could plug be put into our LMS in the future so we can track WHO completed what eLearning.