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Tines

byTines
in Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)
4.9
2025

Overview

Product Information on Tines

Updated 13th October 2025

What is Tines?

Tines is a software designed to automate security workflows and incident response processes for organizations. The software enables users to create and manage stories, which are automated sequences of actions that help streamline tasks such as threat detection, alert triage, and data collection. Tines integrates with various external tools and services to facilitate information sharing and automated decision-making across security operations. It aims to reduce manual effort and response times by allowing users to customize automation workflows to fit specific operational requirements, promoting consistent and repeatable responses to security events.

Tines Pricing

Tines software employs a subscription-based pricing model structured around user tiers and feature sets, with options for monthly or annual billing. Pricing generally varies based on the number of users and access to advanced capabilities, allowing organizations to select plans that fit operational requirements. Custom enterprise pricing is available for larger deployments.

Overall experience with Tines

SENIOR CYBERSECURITY ENGINEER
1B - 3B USD, Transportation
FAVORABLE

“No-Code Automation Platform Enables Security Teams To Rapidly Build Powerful Workflows”

5.0
Sep 27, 2025
Our experience with Tines has been nothing short of a revolution for our security operations. It is, without exaggeration, the best SOAR platform on the market. Tines has fundamentally changed our team's mindset from being reactive ticket-closers to proactive problem-solvers. The platform's no-code approach has democratized automation, allowing our analysts, not just dedicated developers, to build incredibly powerful workflows. We have automated everything from phishing triage and threat intelligence enrichment to employee onboarding and vulnerability management notifications. It is the single most impactful tool we have adopted in the last five years.
IT Security & Risk Management Associate
50M - 250M USD, Software
CRITICAL

“Tines Review”

3.0
Jan 4, 2024
Overall experience was very good, I have lorded lot of things, and it's decrease my workload.

Badges

Gartner Peer Insights recognizes vendors who meet or exceed both the market average Overall Experience and the market average User Interest and Adoption score through a Customers’ Choice distinction.
2025
For Market:
Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)

About Company

Company Description

Updated 8th December 2023

Tines is the no-code automation engine for all workflows. Tines enables teams to automate menial repetitive tasks and focus on tasks that require human interaction. With just a few building blocks, Tines enables teams to create consistency through repeatable and reliable processes. You can get started in only a few minutes: leverage our prebuilt story templates or create your own workflows.

Company Details

Updated 26th February 2025
Company type
Private
Year Founded
2018
Head office location
Dublin, Ireland
Number of employees
51 - 200
Website
https://www.tines.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Tines
Deciding Factors: Tines Vs. Market Average
Performance of Tines Across Market Features

Tines Likes & Dislikes

Like

The unparalleled flexibility and ease of use of the storyboard builder is its greatest strength. Unlike other SOARs that require extensive Python scripting for any non-standard task, Tines allows us to connect to literally any API with its generic HTTP request agent. This means we are never limited by a pre-built integration list. An analyst can have an idea for a workflow in the morning and have a working automation by the afternoon. This speed from idea to production is something we have never experienced with any other platform. The ability to visually build, test, and debug complex logic flows in a drag and drop interface is an absolute game changer.

Like

I like most of things. It's reduce my workload and helped to completed my task.

Like

Workbench is extremely useful for troubleshooting. Copy & Paste is native through the entire application. I can set up and publish a scoped MCP server in about 5 minutes with a customized AI chat page and scoped to my Okta groups. Massive amount of native credential flows and extremely easy to add custom credentials. Excellent library and submission process for customer stories. Tons of pre-built templates for tons of applications AND you can completely customize a template if needed.

Dislike

It is incredibly difficult to find a fault with Tines, but if I have to pinpoint one minor area for improvement, it is with the support structure for extremely advanced use cases. The frontline support team is fantastic for 99% of queries. However, when we are truly pushing the platform to its absolute limits with a highly complex, multi-stage automation that interacts with a non-standard API, it can sometimes take a few interactions to escalate to the senior engineer with the specific, deep expertise needed to solve the problem. The support journey to the final solution is always successful, but for those very niche edge cases, it can involve a couple of extra steps.

Dislike

Not much clarity in Documentation.

Dislike

The only real issue I had was SCIM was problematic in configuration. I have not retried in a long time. JIT is lovely. Cost is a bit high if you do not have a plan to quickly use it and get return value.

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Peer Discussions

Tines Reviews and Ratings

4.9

(55 Ratings)

Rating Distribution

5 Star
85%
4 Star
13%
3 Star
2%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.9

Service & Support

5.0

Product Capabilities

4.8

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • SENIOR CYBERSECURITY ENGINEER
    1B-10B USD
    Transportation
    Review Source

    No-Code Automation Platform Enables Security Teams To Rapidly Build Powerful Workflows

    5.0
    Sep 27, 2025
    Our experience with Tines has been nothing short of a revolution for our security operations. It is, without exaggeration, the best SOAR platform on the market. Tines has fundamentally changed our team's mindset from being reactive ticket-closers to proactive problem-solvers. The platform's no-code approach has democratized automation, allowing our analysts, not just dedicated developers, to build incredibly powerful workflows. We have automated everything from phishing triage and threat intelligence enrichment to employee onboarding and vulnerability management notifications. It is the single most impactful tool we have adopted in the last five years.
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    50M-1B USD
    Software
    Review Source

    Fast, expansive, and secure. Drives curiosity.

    5.0
    Jan 10, 2026
    Tines allows me to be considerably faster in my learning and development. I started with Tines a year ago and I feel completely confident in my ability to tackle anything asked of me.
  • SENIOR ASSOCIATE
    1B-10B USD
    Services (non-Government)
    Review Source

    Low-Code Environment Simplifies Tasks and Enables Simple Automation

    5.0
    Oct 15, 2025
    The platform is very easy to use and reduces manual effort by automating repetitive tasks and orchestrating workflows/integrations in a low/no code environment!
  • IT Associate
    1B-10B USD
    Software
    Review Source

    Seamless Transition Noted from Inception to Contract Signing with Tines

    5.0
    Oct 14, 2025
    Great experience working with Tines from inception to POC to signing contract
  • Director, IT Security and Risk Managemen
    <50M USD
    Healthcare and Biotech
    Review Source

    Tines Lauded for Smooth Onboarding and Robust Integration Features

    5.0
    Jun 11, 2025
    Absolutely love Tines, they're the best automation software I ever used.
...
Showing Result 1-5 of 58

Recommended Gartner Research

  • Market Guide for Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)

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