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  3. PhishER Plus
Logo of PhishER Plus

PhishER Plus

byKnowBe4
in Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)
4.6

Overview

Product Information on PhishER Plus

Updated 10th November 2023

What is PhishER Plus?

PhishER is a platform for managing the high volume of potentially malicious email messages reported by users. With automatic prioritization of emails, PhishER aims to help InfoSec and Security Operations teams cut through the inbox noise and respond to the most dangerous threats more quickly. With PhishER, users are able to automate the workstream of 90% of reported emails that are not threats. PhishER is available as a stand-alone product or as an optional add-on for KnowBe4 customers that want to automatically prioritize and manage potentially malicious messages that were reported through the KnowBe4 Phish Alert Button. PhishER Plus is an upgraded subscription level that includes all of the features from PhishER with additional enhancements and AI-validated crowdsourced data. PhishER Plus was developed to help supercharge an organization’s email security defenses.

PhishER Plus Pricing

PhishER is a monthly per seat price, billed annually.

PhishER Plus Product Images

PhishER Dashboard
PhishER Dashboard

Overall experience with PhishER Plus

INFORMATION SECURITY GOVERNANCE
10B - 30B USD, Manufacturing
FAVORABLE

“A powerful email threat analysis and response tool to automate social engineering prevention, control and management”

5.0
Sep 18, 2025
The Phisher platform is exceptional for managing and mitigating the numerous phishing emails received by the users, because when users reported the email using the "Phish alert button" the Phisher immediately analyse the message and classify it as threat or spam or clean. This give the possibility to create an action and reply to the user who reported the email giving the result of analisys and improve their awareness on how recognise and spot a threats. Futhermore, with the integration with others plarform is possible to eliminate the similar email and prevent other users from falling for phishing or scams. The reporting of identical email by users allow maximun scams to be quickly identified and blocked. Acting as a SOAR Phisher is a valid aid in the management of phishing email, every day much more sofisticated, and allow detection and prevention in the day by day activities. Phisher is an AI paltform, which continuosly learns and improves in identifying threats, this help to protect the company from external attacks. With the new feature PhishRIP integrated with Microsoft 365 is possible to create a query in order to manage massive phishing campaigns and quarantine all unread messages directly in mail server avoiding risks and threats.
SECURITY ANALYST
Gov't/PS/ED <5,000 Employees, Education
CRITICAL

“Limited Guidance on Platform Usage and Product Evolution Reported by Users”

3.0
Nov 10, 2025
whilst support is acknowledged quickly , the responses have often failed to resolve issues. Little support with regards usage of the platform and evolving our use of the products purchased. Content is good and has landed well with users - chameleon and inside man remain favours.

About Company

Company Description

Updated 16th September 2024

KnowBe4, the provider of the security awareness and compliance training and simulated social engineering platform, is used by nearly 70,000 organizations worldwide. KnowBe4 helps organizations address the human element of security by raising awareness of ransomware, CEO fraud and other social engineering tactics through a new-school approach to security awareness and compliance training. KnowBe4 empowers your workforce to make smarter security decisions every day.

Company Details

Updated 26th February 2025
Year Founded
2010
Head office location
Clearwater, United States
Number of employees
1001 - 5000
Website
http://www.knowbe4.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: PhishER Plus
Deciding Factors: PhishER Plus Vs. Market Average
Performance of PhishER Plus Across Market Features

PhishER Plus Likes & Dislikes

Like

The fast analisys and classification of email automatically, with the identification of malicious attachment or links. The possibility to personalise and create rules and actions based on category and tags, this allow to provide reply and awareness to the user who reported the email. The PhishRip the give the possibility to integrate with mails server and other platform The machine learning module customizable The integration with Microsoft 365 and others important product. The possibilities to create block list

Like

quality of training content

Like

User interface is very easy to navigate and keep organized, search features are very easy to use and find what information you are looking for, automated response and manual responses are very good at working.

Dislike

The weakness is on new phishing email using QR code The difficulty to analysing malicious attachment without using licensed Virustotal

Dislike

security assessment - poorly worded questions and lack of understanding on responses.

Dislike

Its AI scoring can be very off at times with the AI summaries for the scoring being essentially useless at times. New features that are introduced are nice but lack some testing before they can reach full functionality. Wish pages would update quicker when making changes as sometimes you have to click off and come back for page to update.

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Peer Discussions

PhishER Plus Reviews and Ratings

4.6

(290 Ratings)

Rating Distribution

5 Star
65%
4 Star
30%
3 Star
4%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.6

Integration & Deployment

4.6

Service & Support

4.6

Product Capabilities

4.6

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • INFORMATION SECURITY GOVERNANCE
    10B+ USD
    Manufacturing
    Review Source

    A powerful email threat analysis and response tool to automate social engineering prevention, control and management

    5.0
    Sep 18, 2025
    The Phisher platform is exceptional for managing and mitigating the numerous phishing emails received by the users, because when users reported the email using the "Phish alert button" the Phisher immediately analyse the message and classify it as threat or spam or clean. This give the possibility to create an action and reply to the user who reported the email giving the result of analisys and improve their awareness on how recognise and spot a threats. Futhermore, with the integration with others plarform is possible to eliminate the similar email and prevent other users from falling for phishing or scams. The reporting of identical email by users allow maximun scams to be quickly identified and blocked. Acting as a SOAR Phisher is a valid aid in the management of phishing email, every day much more sofisticated, and allow detection and prevention in the day by day activities. Phisher is an AI paltform, which continuosly learns and improves in identifying threats, this help to protect the company from external attacks. With the new feature PhishRIP integrated with Microsoft 365 is possible to create a query in order to manage massive phishing campaigns and quarantine all unread messages directly in mail server avoiding risks and threats.
  • Cybersecurity Analyst
    1B-10B USD
    Manufacturing
    Review Source

    Intuitive Interface Simplifies Investigations Though AI Summaries Often Fall Short

    4.0
    Feb 5, 2026
    Does a good job at managing automated responses and allowing for deeper investigations when a manual response is need.
  • IT Security & Risk Management Associate
    50M-1B USD
    Insurance (except health)
    Review Source

    KnowBe4 was the only option for an all-in-one platform for phishing, training and malicious email management

    5.0
    Nov 10, 2025
    KnowBe4 is very professional and always supports and helps me with any issues.
  • SECURITY ANALYST
    Gov't/PS/Ed
    Education
    Review Source

    Limited Guidance on Platform Usage and Product Evolution Reported by Users

    3.0
    Nov 10, 2025
    whilst support is acknowledged quickly , the responses have often failed to resolve issues. Little support with regards usage of the platform and evolving our use of the products purchased. Content is good and has landed well with users - chameleon and inside man remain favours.
  • IT Security & Risk Management Associate
    50M-1B USD
    Travel and Hospitality
    Review Source

    Knowbe4 makes learning about security Easy and Impactful

    5.0
    Nov 10, 2025
    My overall experience with Knowbe4 has been very positive. The platform is user friendly and provides engaging and informative security awareness training & simulated phishing exercises.
...
Showing Result 1-5 of 290

Recommended Gartner Research

  • Market Guide for Security Orchestration, Automation and Response Solutions (Transitioning to Security Information and Event Management)

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