Overview
Service Information on Trax Technologies Freight Audit and Payment Services
Updated 13th October 2025
What is Trax Technologies Freight Audit and Payment Services?
Trax Technologies Freight Audit and Payment Services Pricing
Overall experience with Trax Technologies Freight Audit and Payment Services
Manager, Project Management
10B - 30B USD, IT ServicesFAVORABLE
“Positive Team Problem-Solving Amid Challenges Presented by Aging Technology Platform”
Digital response teams have been ok. Solutions are fully customizable which is very nice, but project implementation on the older FPS platform has been average at best.
Manager
30B + USD, ManufacturingCRITICAL
“Discontinued Support and Vague Definitions Lead to Customer Uncertainty”
Although a good service, there are too many gaps in operations and management. This drives a lack of confidence in the support structures and clarity in explanations of exception management.
About Company
Company Description
Trax provides freight audit and spend management solutions for organizations with complex global supply chains. The platform processes $24+ billion in annual transportation spend across 21,000+ carriers worldwide, featuring automated invoice validation using AI models trained on 25+ years of normalized freight data. The solution offers spend visibility dashboards and insights with multi-modal support across ocean, air, ground, and rail transportation globally. Trax serves Fortune 500 companies across manufacturing, life sciences, retail, CPG, automotive, energy, and technology sectors. The platform integrates with ERP systems to provide SKU-level cost allocation, automated cost center mapping, and AI-driven data normalization. Trax AI and LLM technology reads and ingests data from various freight document types, enabling pattern identification and strategic recommendations beyond billing error detection through comprehensive analytics and insights derived from freight audit processes.
Company Details
Company type
Private
Year Founded
1993
Head office location
Irving, United States
Number of employees
201 - 500
Annual Revenue
50M-250M USD
Website
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Trax Technologies Freight Audit and Payment Services Reviews and Ratings
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- Manager, Project Management10B+ USDIT ServicesReview Source
Positive Team Problem-Solving Amid Challenges Presented by Aging Technology Platform
Digital response teams have been ok. Solutions are fully customizable which is very nice, but project implementation on the older FPS platform has been average at best. - Manager10B+ USDManufacturingReview Source
Discontinued Support and Vague Definitions Lead to Customer Uncertainty
Although a good service, there are too many gaps in operations and management. This drives a lack of confidence in the support structures and clarity in explanations of exception management. - Procurement Manager10B+ USDManufacturingReview Source
Ease of Use Appreciated, Reporting and Customization Highlighted as Improvement Areas
Overall experience is positive with areas of improvement in customization and reporting timeliness. - SELLER SUPPORT10B+ USDMiscellaneousReview Source
Fully Potential and Secured Technology for Optimization Of Performance And Solutions
My overall experience with Trax Technologies has been one of the most valuable one due to the extravagant features it provides. It allows us to gain efficiency, make sure that the organization is compliant enough and therefore reducing the overall expenses. It is one of the best solutions to track and trace our shipment details on time. - Financial Analyst1B-10B USDHealthcare and BiotechReview Source
Trax is secure and provides a great freight solution
Trax provides a great tool to track lead times and shipment details
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