Name: Trellis Platform
Rating: 4.6 (24 reviews)

Overview

Product Information on Trellis Platform

Updated 13th October 2025

What is Trellis Platform?

Trellis Platform is a software designed to enable real-time monitoring, management, and planning of data center infrastructure. It offers visibility into assets, power usage, cooling, and environmental factors within the data center, providing a centralized interface for asset tracking, capacity planning, and change management. The software helps organizations optimize resource usage, improve operational efficiency, and support decision-making for data center operations by integrating information from various infrastructure components. Trellis Platform addresses the business problem of maintaining uptime, controlling costs, and managing growth in complex data center environments.

Overall experience with Trellis Platform

Assistant General Manager (IT)

1B - 3B USD, Manufacturing

FAVORABLE

“Exceptional Product Backed by Prompt Vendor Service”

5.0

Nov 16, 2024

Good Product and getting proper and prompt service from vendor

Sr Systems Administrator

Gov't/PS/ED <5,000 Employees, Government

CRITICAL

“Stay Away from Trellis!”

1.0

Jul 31, 2020

v5 of the product has been a nightmare to install. v5.1 is almost 1 year past original promised release date. Many bugs found in initial and subsiqent patches.

About Company

Company Description

Vertiv is a company that combines hardware, software, analytics and ongoing services to facilitate continuous and optimised operation of crucial business applications. The company addresses critical issues faced by modern data centers, communication networks, and commercial and industrial facilities by offering power, cooling and IT infrastructure solutions and services. These solutions stretch from cloud-based systems to network edges. Having its headquarters in Westerville, Ohio, USA, Vertiv operates in over 130 countries globally.

Company Details

Company type

Public

Year Founded

2016

Head office location

Columbus, United States

Number of employees

10001+

Website

http://www.Vertiv.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Trellis Platform

Performance of Trellis Platform Across Market Features

Trellis Platform Likes & Dislikes

Product & Continuity, Support

We looked at v4 which had many great reviews. v5 was released and we were installed with the new version.

easy to implement, easy to use easy to find answers from online system.

Product cost and delivery timeline.

Very buggy.

monitoring and reporting should be more flexible and useful some of problems not solved easily

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Peer Discussions

Trellis Platform Reviews and Ratings

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Assistant General Manager (IT)
1B-10B USD
Manufacturing
Review Source
Exceptional Product Backed by Prompt Vendor Service
5.0
Nov 16, 2024
Good Product and getting proper and prompt service from vendor
Sr Systems Administrator
Gov't/PS/Ed
Government
Review Source
Stay Away from Trellis!
1.0
Jul 31, 2020
v5 of the product has been a nightmare to install. v5.1 is almost 1 year past original promised release date. Many bugs found in initial and subsiqent patches.
Senior Business Analyst
1B-10B USD
Transportation
Review Source
easy ve fast implementation and good support
4.0
May 19, 2020
It has many effective solutions and support team response time very acceptable. Their team is helpful. If you need any information, you can find lots of information from online learning system and FAQ. Easy to implement different products.
Associate
50M-1B USD
Media
Review Source
Great product, however, more training documents need to be provided
4.0
Feb 6, 2020
Working remotely and managing data can be a challenge but Trellis has provided the assistance and products to facilitate the management needed in the company. We have not only optimized the software but the way our associates interact with our data as well.
Product Manager II
50M-1B USD
Banking
Review Source
A great product that is easy to adapt
4.0
Nov 20, 2019
I love Trellis. It's such an easy yet customizable way to organize projects. Not only is it customizable, on boarding of the product is so simple. I've used it for multiple project across companies, and it's been the easiest way to share tickets and show progress without versioning issues or time wasted in learning a new software. Even this was new for some, it didn't feel new...such a seamless transition.

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Recommended Gartner Insights

Market Guide for Data Center Infrastructure Management Tools

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