Overview
Service Information on Trustwave Managed Security Services, Worldwide
Updated 13th October 2025
What is Trustwave Managed Security Services, Worldwide?
Trustwave Managed Security Services, Worldwide Pricing
Overall experience with Trustwave Managed Security Services, Worldwide
Assistant IT Manager
<50M USD, Travel and HospitalityFAVORABLE
“Support Team Provides Effective Solutions”
I am quite satisfied with any request needed. Fast responses and well targeted action to resolve issues.
Sr. Director of IT
50M - 250M USD, Travel and HospitalityCRITICAL
“Great technology and support company”
Technology works well, support is great, but administrative side of business has a lot of work to do. Very frustrating when a device breaks and a new one is supposed to be shipped out overnight, but you have no way of knowing if the device actually left the facility since there seems to be no communication between tech support and the logistics team. Sometimes i have to drive two hours to get to a site and without knowing if the device even shipped is very frustrating and needs to be improved.
About Company
Company Description
Trustwave is a global entity providing managed security services (MSS) and managed detection and response (MDR). Hosted by a team of over 2,000 security professionals, the company operates internationally across 96 countries, allowing organizations to detect and respond to threats in a hybrid multi-cloud setting anytime. The Trustwave SpiderLabs team aids the main company endeavor by contributing threat research and intelligence used to improve cyber resilience in a time of constantly evolving threats.
Company Details
Company type
Private
Year Founded
1995
Head office location
Chicago, United States
Number of employees
1001 - 5000
Website
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Performance of Trustwave Managed Security Services, Worldwide Across Market Features
Trustwave Managed Security Services, Worldwide Likes & Dislikes
The Support and Consulting professionals are highly effective, responsive, knowledgeable, and willing to help.
Puts the power in my hands to control what I see and do within the portal.
Time of reaction in case of issues.
Trustwave Fusion doesn't remember the device, so I have to ask for MFA every time I log in.
Nothing I dislike about the product or service, just the backend support needs work.
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Trustwave Managed Security Services, Worldwide Reviews and Ratings
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- Assistant IT Manager<50M USDTravel and HospitalityReview Source
Support Team Provides Effective Solutions
I am quite satisfied with any request needed. Fast responses and well targeted action to resolve issues. - IT Manager<50M USDTravel and HospitalityReview Source
Fast and professional support!
Fast and professional support 24/7. Very useful Fusion portal. Constant monitoring of managed devices. - IT Manager<50M USDMiscellaneousReview Source
Quick Support and Skilled Professionals
Very professional staff and always offer help on time. Always available and happy to help ! - Sr. Director of IT50M-1B USDTravel and HospitalityReview Source
Great technology and support company
Technology works well, support is great, but administrative side of business has a lot of work to do. Very frustrating when a device breaks and a new one is supposed to be shipped out overnight, but you have no way of knowing if the device actually left the facility since there seems to be no communication between tech support and the logistics team. Sometimes i have to drive two hours to get to a site and without knowing if the device even shipped is very frustrating and needs to be improved. - Owner<50M USDIT ServicesReview Source
Trustwave SEG Mail Scanning
We implement Trustwave SEG cloud based email scanning and have found it to be a very complete system for scanning and mitigating issues with bad actors using email as a means of propagating malicious and fake information. The SEG console is easy for the end-users to track their blocked emails and unblock valid ones and add addresses to a white list.
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