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  1. Home
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  3. Upwork Enterprise
Logo of Upwork Enterprise

Upwork Enterprise

byUpwork Enterprise
in Services Procurement Solutions (Transitioning to Contingent Workforce Management Solutions)
3.9

Overview

Product Information on Upwork Enterprise

Updated 13th October 2025

What is Upwork Enterprise?

Upwork Enterprise is a software designed to facilitate the management of freelance workforce for organizations. The software offers tools for sourcing, engaging, and collaborating with independent professionals across various fields. It supports contract management, invoicing, and compliance solutions to streamline hiring processes and ensure alignment with company policies. Upwork Enterprise provides analytics and reporting features to offer visibility into project performance and freelancer activity. The software addresses business needs related to scaling talent acquisition, reducing administrative workload, and maintaining regulatory compliance while working with distributed teams and independent contractors.

Upwork Enterprise Pricing

Upwork Enterprise software uses a subscription-based pricing model, which charges organizations a fee for access to advanced talent sourcing, compliance tools, workforce management features, and reporting capabilities. The software also incorporates service fees on payments made to freelancers, along with optional add-on features that can impact the overall cost depending on selected services and usage.

Overall experience with Upwork Enterprise

Operations Manager
50M - 250M USD, Real Estate
FAVORABLE

“Excellent - Can't Recommend Enough”

5.0
Apr 22, 2022
Amazing platform for freelancers. We use multiple people to outsource work from our company through this platform. So easy to use and I feel like my payments to workers are secure.
BI / ETL DEVELOPER
50M - 250M USD, IT Services
CRITICAL

“A great platform to get freelancers ”

3.0
Feb 15, 2024
There are too many freelancers (and also too many unresponsive customers), but overall is a good platform for searching for freelancers and handling the contract and payment process with them.

About Company

Company Description

Updated 24th March 2025

Upwork is a global platform that links businesses with independent professionals. Its services are utilized by a broad range of organizations, from single-person start-ups to large corporates. Upwork facilitates a reliable platform encouraging collaboration between various businesses and independent professionals, augmenting their capabilities. The platform hosts a talented community proficient in over 10,000 skills encompassing areas like website and app development, creative and design, customer support, finance and accounting, consulting and operations.

Company Details

Updated 29th April 2025
Company type
Public
Year Founded
2015
Head office location
San Francisco, United States
Number of employees
501 - 1000
Website
https://www.upwork.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Upwork Enterprise
Performance of Upwork Enterprise Across Market Features

Upwork Enterprise Likes & Dislikes

Like

So easy to pay people and keep track of payment, time worked, and the work diary is so helpful to reassure that they aren't goofing off.

Like

Ability to track billable hours with the tracking app, ensuring freelancer is working on the assigned project. Escrow protection ensures both client and freelancer that the payment will be performed (only) if the job is completed.

Like

I like how many different categories of work there are. you can literally find anything you need.

Dislike

Honestly nothing. If I have to say something it's that old contracts are still on my screen when I check current ones, but that may just be because I don't know how to hide them.

Dislike

The freelancer option to boost a proposal forcing them to the top of the applications (just because of the boost, not because is a good match) is annoying, you need to get used to ignore the first 4 proposals and focus on the ones that are not boosted.

Dislike

the desktop app could use a facelift, but I use the webapp most of the time, so not a big concern.

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Peer Discussions

Upwork Enterprise Reviews and Ratings

3.9

(27 Ratings)

Rating Distribution

5 Star
37%
4 Star
56%
3 Star
4%
2 Star
0%
1 Star
4%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.0

Integration & Deployment

3.9

Service & Support

4.3

Product Capabilities

4.4

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • BI / ETL DEVELOPER
    50M-1B USD
    IT Services
    Review Source

    A great platform to get freelancers

    3.0
    Feb 15, 2024
    There are too many freelancers (and also too many unresponsive customers), but overall is a good platform for searching for freelancers and handling the contract and payment process with them.
  • Operations Manager
    50M-1B USD
    Real Estate
    Review Source

    Excellent - Can't Recommend Enough

    5.0
    Apr 22, 2022
    Amazing platform for freelancers. We use multiple people to outsource work from our company through this platform. So easy to use and I feel like my payments to workers are secure.
  • Systems Engineer
    <50M USD
    IT Services
    Review Source

    Anything and Everything, UpWork has it

    5.0
    Mar 11, 2020
    UpWork is an incredibly robust freelancer marketplace that has everything under the sun. A one stop shop you could say. We're able to find valuable and skilled workforce using UpWork.
  • CEO
    <50M USD
    IT Services
    Review Source

    I was scammed thousands on Upwork by a freelancer with Upwork's full support.

    1.0
    Dec 10, 2019
    I got scammed thousands of dollars on Upwork when I spent thousands on Upwork for a freelancer who claimed he could deliver my project as described in the project description with detailed deliverables. Upwork confirmed that I was scammed, did nothing to help me dispute the charges and the freelancer is still active on Upwork scamming other clients.
  • Deputy General Manager
    50M-1B USD
    Services (non-Government)
    Review Source

    Lets us search and find the most appropriate professional, provides a secure transaction

    4.0
    Nov 17, 2019
    Thanks to Upwork we find freelancers to perform some tasks or assignments. These tasks are either one time tasks that we don't have enough resources or we don't have the required knowledge in the team. Upwork lets us search and find the most appropriate professional through its filtering options and the profile details of these professionals. It also provides a secure transaction (in terms of money and effort) between both parties.
Showing Result 1-5 of 27

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