The company focuses on creating a unique network that stretches across the globe, operating both in the foreground and the background. This organization prides itself on anticipating needs and leading initiatives, with the understanding that valuable insights and learning often result from attentive listening. The company is dedicated to effecting positive change and propelling the world forward, offering an engaging career opportunity for those who are determined and driven by a meaningful purpose.
Do You Manage Peer Insights at Verizon?
Access Vendor Portal to update and manage your profile.
The ability to remote wipe, device lockdown, app control and real-time compliance enforcement.
Ease of management on existing lines. Ease of jumping in to grab information related to a specific line or phone has been great.
Verizon rose to the top of our list during the evaluation process by being able to offer extensive national coverage whilst being able to customize an efficient pricing option that was a good fit for the budget available. They listened to our concerns about a provider being able to adapt to the needs of our rapid growth profile and were able to offer a tailored solution which should be able to grow with us. Obviously, reliability is a huge factor for just about every business and Verizon went to great lengths to reassure us in this respect.
Initial setup was somewhat complex and a programmer had to help which took 3 hours. There are many steps in setting the program up. If a mistake is made after the initial profile is created, a second profile needs to be setup. Any changes need a new profile created which is very time consuming.
Verizon's inability to accommodate acquisitions and growth. needing all parties in person, on a conference call to facilitate porting and not working with customers around LOAs has been extremely painful.
The one thing we would have loved was perhaps a more attentive customer service aspect when we had a plethora of adoption questions. The backup was there, no doubt, but perhaps could have been a little preemptive. Having said that, when this was pointed out, Verizon did make substantial efforts to adjust accordingly to our needs. The item other issue was a slightly longer delay in implementation than we had originally envisaged.