Overview
Product Information on Video Surveillance & Management Software
What is Video Surveillance & Management Software?
Video Surveillance & Management Software Pricing
Overall experience with Video Surveillance & Management Software
“Command Center Software Usability Praised Throughout Transition to Cloud System”
“Great for cameras and not much else.”
About Company
Company Description
Verkada is a sizable organization with a primary focus on offering a unified cloud-based security platform. The company aims to tackle the challenge of safety and security by providing an integrated system encompassing features like video security cameras, access control, environmental sensors, alarms, and intercoms. Verkada launched in 2016, and since then, it has focussed on delivering real-time insights to allow proactive responses to any security concerns or inefficiencies. The company, founded by Stanford University computer scientists and security specialists, is based in San Mateo, CA, with numerous offices spread across three continents.
Company Details
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Reviewer Insights for: Video Surveillance & Management Software
Performance of Video Surveillance & Management Software Across Market Features
Video Surveillance & Management Software Likes & Dislikes
The camera capabilities and durability far exceed what we've had and the command center software is extremely easy to use and intuitive. Going from an on-prem system to this cloud system is night and day better. Wish we would have done it sooner.
Great cameras - Cameras provide good pictures and are easily accessible using the Verkada Command page. Ability to share video - I am able to share video using a link. I can limit the time that that link is viable, if the person receiving the link can download, etc. Management Interface - The ease of managing the product is wonderful with the glaring exception of reporting. The reporting is complete garbage and they refuse to fix it. I can only view/download 60 days of audit at a time. So if I want to know who accessed a specific camera, I have to look at it in 60 day increments. Same goes for ANY other function like how many badges did an admin create over the last 12 months. I have to search 60 days at a time. Filtering on the access control logs is also almost non-existent. If a leader asks me how many of their people are coming in on time for the past 6 months, I have to put each person's name in because there is no filterable field that can be used for section/division/etc.
Single pane of glass approach with excellent features and support is some of the best i have seen
I don't have any dislikes. We're really thrilled with all aspects of the service and hardware.
Reporting is terrible. This is a security service/product and should have robust reporting capabilities in all areas, audit, security, etc. Response to feature requests - When we first came on board with cameras, they were very responsive. As their organization has grown, they seem to not be worried about support of existing products, but rather sale of existing and new products.
I have no real issues regarding there products but the hardware cost is a premium, limited compatability with third party cameras, total cost of ownership can be high but this is also a premium product
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Peer Discussions
Video Surveillance & Management Software Reviews and Ratings
- SYSTEMS ADMINISTRATOR50M-1B USDManufacturingReview Source
Command Center Software Usability Praised Throughout Transition to Cloud System
From the initial demo to the project's completion, we've had only great experiences with sales and support staff. We demoed a few similar systems and Verkada was by far the best. Months later, we are still very happy with our decision. - It Manager50M-1B USDManufacturingReview Source
Seamless CCTV and Access Integration Simplifies Workflow but Hardware Costs Are Premium
Forward thinking vendor with great support and features CCTV and Access work seamlessly and visitor system is the simplest I have seen to use - It Infrastructure Speacialist50M-1B USDRetailReview Source
Modern Platform Offers Easy Setup and Administration With Extensive Capabilities
A truly modern system that is surprisingly easy to setup, and administer, while providing everything you need and more - IT MANAGER50M-1B USDSoftwareReview Source
Quality Built Hardware and Software with Exceptional Customer Service
Excellent build quality in both the hardware and software, clear cut pricing and great customer service. - DIRECTOR OF INFORMATION SYSTEMSGov't/PS/EdEducationReview Source
Elevating Security Responses with Verkada's Integrated Systems
We've been a Verkada customer since 2019 after our warehouse facility was broken into. Our legacy camera and alarm systems failed to inform us of the intrusion and left us with little of value to conduct an investigation or hold anyone accountable. Verkada's camera, access, and alarm systems have been an integral component to fixing our security and proactively being alerted when incidents occur around or in our facilities.