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  3. WebEOC
Logo of WebEOC

WebEOC

byJuvare
in Crisis/Emergency Management Solutions
4.0

Overview

Product Information on WebEOC

Updated 13th October 2025

What is WebEOC?

WebEOC is a software designed to support incident management and emergency operations by providing a digital platform for information sharing, task assignment, and situational awareness. It centralizes data, allowing organizations to coordinate resources, track activities, and manage workflows during daily operations as well as planned and unplanned events. The software enables users to create customizable boards, log incident details, and generate reports to streamline communication among teams and agencies. By delivering real-time updates and accessible records, WebEOC aims to enhance organizational efficiency in managing complex incidents and ensuring compliance within established protocols.

WebEOC Pricing

WebEOC software utilizes a subscription-based pricing model, typically structured around user licenses and available modules. Pricing varies based on the number of users, level of access, and chosen features or add-ons. Annual maintenance and support fees may apply, and implementation costs are determined by specific deployment and configuration requirements. Customization options may influence overall pricing.

Overall experience with WebEOC

Advisor, Business Continuity and Emergen
10B - 30B USD, Transportation
FAVORABLE

“WebEOC is everything that we need it to be”

4.0
Aug 14, 2018
Our experience with Intermedix has generally been positive. Our requests, problems, and other requirements are generally met in a timely and competent manner. Communication regarding product updates has been good, but attention to industry-specific needs has lagged. The recent spin-off of WebEOC from Intermedix to Juvare appears to have prompted a new focus and energy into the product that we haven't seen since the ESI days. ESI was the developer and original owner of WebEOC prior to being purchased by Intermedix.
There are no reviews in this category.
CRITICAL

About Company

Company Description

Updated 7th December 2023

Juvare is a global firm that focuses on delivering Enterprise Resilience Solutions to equip organizations with critical resources and data, facilitating their ability to recover stronger in the wake of incidents and planned events. It operates across 25 countries, including all 50 U.S. states and certain U.S. territories. It serves a wide array of sectors from healthcare facilities and federal agencies to emergency management agencies and corporations. Annually, the support from Juvare reaches over 500,000 emergency response incidents.

Company Details

Updated 26th February 2025
Company type
Private
Head office location
Atlanta, United States
Number of employees
201 - 500
Website
https://www.juvare.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: WebEOC
Performance of WebEOC Across Market Features

WebEOC Likes & Dislikes

Like

I like that I control what it is, how it's built, and can customize every aspect of what my users can see, edit, add, and change. I can build boards that meet a Team's specific need and make it share data with a totally different group of users in just the way they need.

Like

ease of use and the surrounding counties using it

Dislike

More robust mobile capabilities would be good.

Dislike

Getting issues resolved

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Peer Discussions

WebEOC Reviews and Ratings

4.0

(2 Ratings)

Rating Distribution

5 Star
0%
4 Star
100%
3 Star
0%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.5

Integration & Deployment

4.0

Service & Support

3.5

Product Capabilities

4.0

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Advisor, Business Continuity and Emergen
    10B+ USD
    Transportation
    Review Source

    WebEOC is everything that we need it to be

    4.0
    Aug 14, 2018
    Our experience with Intermedix has generally been positive. Our requests, problems, and other requirements are generally met in a timely and competent manner. Communication regarding product updates has been good, but attention to industry-specific needs has lagged. The recent spin-off of WebEOC from Intermedix to Juvare appears to have prompted a new focus and energy into the product that we haven't seen since the ESI days. ESI was the developer and original owner of WebEOC prior to being purchased by Intermedix.
  • IT Project Manager
    Gov't/PS/Ed
    Government
    Review Source

    Implementation went well with users finding the tool very easy to use.

    4.0
    Jun 5, 2017
    We did the installation of software not the vendor. Vendor did the discovery and configuration of the software and intial training. We now are experiencing issues with Mapper - it does not appear available along with other plugins. It has been a week of troubleshooting.
Showing Result 1-2 of 2

Recommended Gartner Research

  • Market Guide for Crisis/Emergency Management Solutions

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