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  3. Whale Cloud Digital Commerce Cloud
Logo of Whale Cloud Digital Commerce Cloud

Whale Cloud Digital Commerce Cloud

byWhale Cloud
in
4.2

Overview

Product Information on Whale Cloud Digital Commerce Cloud

Updated 13th October 2025

What is Whale Cloud Digital Commerce Cloud?

Whale Cloud Digital Commerce Cloud is a software designed to support the digital transformation of telecommunications service providers and enterprises. The software enables the management of digital commerce operations including product catalog, order management, billing, and customer relationship processes. It features capabilities for omni-channel engagement, digital service creation, agile monetization, and cloud-based integration, allowing organizations to streamline operations and deliver digital services across multiple channels. The software addresses business challenges related to service digitization, revenue management, and scalability in dynamic markets through automation and flexible deployment options.

Whale Cloud Digital Commerce Cloud Pricing

Whale Cloud Digital Commerce Cloud software uses a modular pricing model structured by the selection of different solution components and deployment options. The software typically offers flexible packages based on user requirements, functions, and scale, with costs determined by usage parameters such as number of transactions, modules selected, and support level. Enterprise agreements and customized plans may be available depending on business needs.

Overall experience with Whale Cloud Digital Commerce Cloud

Business Development Associate
3B - 10B USD, IT Services
FAVORABLE

“Experience Seamless Operation with High-Security Financial Software”

4.0
Nov 29, 2024
Great product, perfect for providing services that are cloud based next gen technologies and for financial solutions.
PRODUCTDEVELOPER
<50M USD, Software
CRITICAL

“The Unified Data Model: Both Beneficial and User-Unfriendly?”

3.0
Oct 10, 2024
Well designed to suite the need to the user. and provide best class in customer experience

About Company

Company Description

Updated 8th November 2023

Whale Cloud specializes in the digital transformation of telecommunication service providers and other verticals. The company provides mission-critical solutions and services spanning from telecoms to 5G, cloud, FinTech, eCommerce, IoT, and smart city.

Company Details

Updated 26th February 2025
Year Founded
2003
Head office location
Nanjing, China
Number of employees
10001+
Website
https://online.iwhalecloud.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Whale Cloud Digital Commerce Cloud
Performance of Whale Cloud Digital Commerce Cloud Across Market Features

Whale Cloud Digital Commerce Cloud Likes & Dislikes

Like

It is easy to use, so it can be operated by anyone. Great security compliance and very efficient on a money basis. Also the implementation of the solution is easy.

Like

Unified Data model

Like

End-to-End Commerce Solutions, Scalability, AI_Driven Insight.

Dislike

Lack of integration not that compactable with the infrastructure as well as not great customer support.

Dislike

Not user friendly, and expensive system

Dislike

Steep Learning Curve, High Cost, Complex Implementation.

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Peer Discussions

Whale Cloud Digital Commerce Cloud Reviews and Ratings

4.2

(6 Ratings)

Rating Distribution

5 Star
33%
4 Star
50%
3 Star
17%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.2

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Business Development Associate
    1B-10B USD
    IT Services
    Review Source

    Experience Seamless Operation with High-Security Financial Software

    4.0
    Nov 29, 2024
    Great product, perfect for providing services that are cloud based next gen technologies and for financial solutions.
  • APPLIED SCIENTIST
    50M-1B USD
    Software
    Review Source

    Balancing Scalability and Device Flexibility Against Setup Complexity

    4.0
    Dec 2, 2024
    Comprehensive digital commerce. Versatile, but complex.
  • SOFTWARE DEVELOPER
    <50M USD
    Software
    Review Source

    Adapting to Business Needs: The Power of This Digital Platform

    4.0
    Nov 20, 2024
    powerful and scalable platform which simplifies the digital commerce applications
  • DIRECTOR, CLOUD DEVELOPMENT
    50M-1B USD
    Software
    Review Source

    Whale Cloud Digital Commerce: Powerhouse for Scaling Business Operations

    5.0
    Oct 14, 2024
    Whale Cloud Digital Commerce Cloud is a powerful and flexible platform that streamlines digital commerce operations.
  • Manager, IT Security and Risk Management
    1B-10B USD
    Banking
    Review Source

    Exploring Scalability: Adapting to Startups and Large Businesses

    5.0
    Oct 8, 2024
    Scalability, customization, integration and omnichannel experience are good while complexity of using it, costs and customization limitations are weakness
Showing Result 1-5 of 6

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