Overview
Product Information on Salesforce Communications Cloud
Updated 13th October 2025
What is Salesforce Communications Cloud?
Salesforce Communications Cloud Pricing
Overall experience with Salesforce Communications Cloud
Compounding Technician
3B - 10B USD, Healthcare and BiotechFAVORABLE
“Boosting Team Productivity and Customer Happiness”
I love how it provides a fast and reliable platform for creating, launching and managing cloud-based apps.
Engineer
Gov't/PS/ED <5,000 Employees, EducationCRITICAL
“Complex Implementation Overlooked Despite Unified Platform for Telecom Modernization”
It provides a strong foundation for modernizing telecom operations and delivering personalized customer experiences. When implemented correctly it’s informative but it requires domain expertise.
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
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Salesforce Communications Cloud Reviews and Ratings
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- EngineerGov't/PS/EdEducationReview Source
Complex Implementation Overlooked Despite Unified Platform for Telecom Modernization
It provides a strong foundation for modernizing telecom operations and delivering personalized customer experiences. When implemented correctly it’s informative but it requires domain expertise. - Compounding Technician1B-10B USDHealthcare and BiotechReview Source
Boosting Team Productivity and Customer Happiness
I love how it provides a fast and reliable platform for creating, launching and managing cloud-based apps. - CAMPAIGN PLANNER50M-1B USDHealthcare and BiotechReview Source
Revolutionizing Customer Experience with Salesforce Communication Cloud's Automation
One of the best experiences I had in my campaign management career is with Salesforce Communication Cloud using its multi-channel communication possibilities. It offers benefits in running campaigns on multiple channels together, integrating marketing efforts and reducing time to market. Right from email communication to push messages, it helps us send a common message on all the social media platforms and customer communication platforms. - INFLUENCER MARKETING MANAGER50M-1B USDServices (non-Government)Review Source
Improve Engagement and reduce time to market- Salesforce Communications Cloud
With the new generation AI, we have felt that investing in a omnichannel platform will be a great addition to the communication and customer relationshop management. As we had Salesfroce CRM, Salesforce Commuounication Cloud was a easy choice for us to connect with our customers seamlessly and implement our integrated marketing communication plans. - EMAIL MARKETING MANAGERGov't/PS/EdEducationReview Source
A wholesome communication for omnichannel marketing strategy
Bringing all our communication plan together, Salesforce Communication Cloud is a full blown platform for all our business needs. We have started using this platform from last week. This completed our Salesforce Ecosystem connecting our CRM and lead generation cycle directly with our social media and email marketing campaigns.
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