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Salesforce Communications Cloud Alternatives

4.3(47 Ratings)

Considering alternatives to Salesforce Communications Cloud? See what this market Salesforce Communications Cloud users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how Salesforce Communications Cloud compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months
How Alternatives Are Selected
1. Salesforce Marketing Cloud

By Salesforce

4.3
(40 Ratings)
we have implemented the solution in a quit complex environment with different type of customers and sectors. it was easy the integration with other tools (with salesforce crm it was immediate)Read all insights and reviews for Salesforce Marketing Cloud

Where Salesforce Communications Cloud Scored Higher

  • Better at service and support
  • Easier to integrate and deploy
Compare with Salesforce Communications Cloud
2. SAP Commerce Cloud

By SAP

4.4
(39 Ratings)
SAP Commerce Cloud offers one of the most positive and solid experiences to all users in our company. The software provides remarkable features that help us manage complex customer journeys. SAP Commerce offers strong support for personalized customer requests. Read all insights and reviews for SAP Commerce Cloud

Where Salesforce Communications Cloud Scored Higher

  • Better evaluation and contracting
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3. TCS HOBS

By Tata Consultancy Services (TCS)

4.2
(32 Ratings)
It is a communication service provider satisfying the requirement of both traditional and digital services requires a solution which is "Fit for purpose" as well as "Fit for Growth"Read all insights and reviews for TCS HOBS
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4. Cerillion Skyline

By Cerillion

4.5
(29 Ratings)
As a large ever-growning company this was another implementation that helped our company for growth even in slower times. Read all insights and reviews for Cerillion Skyline
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5. Comarch Enterprise BSS

By Comarch

4.5
(27 Ratings)
The Crowdstrike threat intelligence capabilities, known as crowdstrike intelligence, provide organizations with actionable insights into emerging threats, adversary profiles, and global trends in cyberattacks. This intelligence can help organizations proactively protect their systems and data. Read all insights and reviews for Comarch Enterprise BSS
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6. Qualtrics XM Platform

By Qualtrics

4.5
(20 Ratings)
We've had a positive experience with the Qualtrics XM Platform. The interface is intuitive and the analytics capabilities have helped us better understand employees feedback. Ongoing usage has been smooth and impactful.Read all insights and reviews for Qualtrics XM Platform

Where Salesforce Communications Cloud Scored Higher

  • Better at service and support
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7. Amdocs Customer Experience Suite

By Amdocs

4.3
(18 Ratings)
This platform manages everything that you need for our customers right from account maintenance, management, billing of clients, intervention of services, retention of customers and analysis, etc.Read all insights and reviews for Amdocs Customer Experience Suite

Where Salesforce Communications Cloud Scored Higher

  • Better evaluation and contracting
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8. MobiLytix Rewards

By Comviva

4.4
(14 Ratings)
Mobilytix is helping our organization in real time customer management by harnessing the potential of AI layer incorporated with suite of solution. As a organization spread across multiple Geo graphical locations Mobilytix empowers our customer service team with thousand of data points and interactions across multiple sources. This solution helps us to build intelligent solutions by harnessing the potential of data stored during our interactions which is a great direction where we as organization wants to head on Read all insights and reviews for MobiLytix Rewards
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