Cerillion focuses on delivering systems related to billing, charging, and customer management. With over two decades of industry experience, the company caters to a diverse spectrum of communication providers that include mobile, fixed, cable, and multi-service entities. The systems offered by Cerillion play a pivotal role in pricing and billing for wholesale, retail, B2B, B2C, and multi-country service provider portfolios. The company's solutions are installed at over 80 customer sites and are effective in addressing the challenges related to billing, charging, and CRM. Additionally, the company provides a variety of business models and solutions, including integrated systems, managed services, and SaaS, aiming to meet the current and future business requirements of its clients.
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Great communication and timeliness on implementation. The training available for our team led to a constant and smooth transition. The product is a system with great audits in place, but still easy for the team to utilize and learn.
Handling billing is one of the requirement for opting for skyline subscription and this platform handles the complex billing like a pro with eliminating of throwing up edges and the customer assist team is incredibly helpful for resolving any issues with the automated governed processes which makes the overall working experience seamless
Integration and compatibility with other businesses such as CRM, ERP or other payment gateways. Customer's value platforms that offer seamless integration options and API's.
It is drastically different than other systems so the learning curve took a bit longer to navigate. Some questions regarding troubleshooting took far longer to be resolved than others. I hoping to expand quicker in other areas of use and connections.
Handling multiple packages can get cumbersome at times due to the repeatibility.
The price can be high for some businesses. The support can be slow at times. The platform can be difficult to customize.