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  3. Chargebee
Logo of Chargebee

Chargebee

byChargebee
in
4.4
Market Presence: Recurring Billing Applications, B2B Payments Software

Overview

Product Information on Chargebee

Updated 13th October 2025

What is Chargebee?

Chargebee is a subscription management and billing software designed for businesses operating with recurring revenue models. The software provides features such as automated invoicing, revenue recognition, tax management, and payment processing integrations. Chargebee enables users to manage subscription lifecycles, including trials, renewals, upgrades, downgrades, and cancellations. The software supports customizable billing scenarios, compliance with various taxation requirements, and reporting tools for financial analytics. Chargebee addresses the business problem of streamlining revenue operations, reducing manual effort in financial workflows, and improving accuracy in billing and revenue tracking for subscription-based organizations.

Chargebee Pricing

Chargebee software uses a tiered subscription-based pricing model with multiple plans that vary based on features, included billing thresholds, and usage. The software charges monthly or annually, with additional charges based on the number of invoices or payment gateway integrations, and custom pricing available for enterprise needs.

Overall experience with Chargebee

AE
<50M USD, Software
FAVORABLE

“Chargebee Streamlines Subscription Management and Billing With Flexible Features”

5.0
Sep 5, 2025
My overall experience with Charbee has been very positive, the platform is easy to use ans has greatly simplified how we manager subscriptions and billing. It has improved our effiency and given us confidence in the accuracy of our revenue operations
Sales Manager
<50M USD, Software
CRITICAL

“Fundamental Issues with State Tax Laws Compliance in Contemporary Platforms”

3.0
Oct 24, 2024
This system is overly complicated from a user interface perspective, specifically within salesforce. For our work with non-profit organizations there is virtually no support for tax exemption within the platform making it nearly impossible to work with various state laws regarding sales tax. Please fix this!

About Company

Company Description

Updated 14th April 2025

Chargebee is the billing and monetization platform built for the AI economy. We help businesses of all sizes grow revenue by providing a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimization, revenue recognition, collections, and customer retention. With Chargebee’s enterprise-grade platform in your corner, you can maximize your growth potential, adapt quickly to changing market dynamics, and increase customer loyalty.

Company Details

Updated 14th April 2025
Company type
Private
Year Founded
2011
Head office location
Bethesda, United States
Number of employees
1001 - 5000
Website
https://www.chargebee.com/

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: Chargebee
Performance of Chargebee Across Market Features

Chargebee Likes & Dislikes

Like

What I like most about Chargebee is its flexibility and ease of use. It allows us to quickly adapt our pricing models, manage subscriptions, and automate billing without technical hassle. The seamless integrations with our tools save us time and keep our operations running smoothly

Like

the ability to have recurring charges automated is good. It does integrate with salesforce to a degree. It has global currencies.

Like

I like how easy it is to onboard and use as a first time user, The dashboard and user interface is simple and easy to use, I can locate features and navigate the software with ease. I also like how customizable Chargebee is, I can customize the features to fit my organization's needs. I like how Chargebee integrates seamlessly with other platforms, syncing data across platforms and providing deep insights and analysis for reports and audits.

Dislike

There is very little to dislike about chargebee, but at times the wide range of features can feel overwhelming when you are just getting started. Fortunately, the documentation and customer support make it easy to get up to speed quickly. Overall, the benefits far outweigh any minor learning curve.

Dislike

there is zero support for tax exemption laws by state. This is a huge miss for non-profit entities and organizations that work exclusively with them.

Dislike

I have enjoyed using Chargebee so far, I don't have any dislike for it at all.

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Peer Discussions

Chargebee Reviews and Ratings

4.4

(48 Ratings)

Rating Distribution

5 Star
46%
4 Star
40%
3 Star
13%
2 Star
2%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.4

Service & Support

4.1

Product Capabilities

4.3

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
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Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • AE
    <50M USD
    Software
    Review Source

    Chargebee Streamlines Subscription Management and Billing With Flexible Features

    5.0
    Sep 5, 2025
    My overall experience with Charbee has been very positive, the platform is easy to use ans has greatly simplified how we manager subscriptions and billing. It has improved our effiency and given us confidence in the accuracy of our revenue operations
  • Finance Manager
    50M-1B USD
    Media
    Review Source

    Seamless Integration And Intuitive Interface Enhance Accounting Workflow Efficiency

    5.0
    Jan 20, 2026
    I use Chargebee daily as a member of my organization's accounting team and I am truly delighted with its reliability and overall performance. Using this software has transformed our workflow from a manual billing process to a digital automated invoicing and billing system. My team's output has improved greatly because Chargebee allows us to multitask while it does its job in the background.
  • Business Development Associate
    <50M USD
    Software
    Review Source

    Chargee streamliness subscription billing with flexibility, automation and excellent support. It is a real time-saver for growing teams.

    5.0
    Sep 5, 2025
    I needed a reliable subscription billing platform that would simplify operations and free up my team's time to focus on customers. Chargbee had done exactly that. Automation of invoicing, renewal and payment reminders has reduced administrative work significantly.
  • FOUNDERS ASSOCIATE
    <50M USD
    IT Services
    Review Source

    ChargeBee Handles Complex Subscription Models But Dashboards Lack Customization Options

    4.0
    Oct 20, 2025
    ChargeBee does a great job. We have really complex subscription structures - one-time, quantity based, and so on. I think ChargeBee has covered a lot of corner cases, which is impressive.
  • Customer Service & Support Associate
    <50M USD
    Software
    Review Source

    Chargebee Offers Reliable Support for Complex Subscription and Recurring Billing Needs

    5.0
    Feb 12, 2026
    My experience with Chargebee has been positive. The platform is reliable and flexible, especially for managing subscriptions and recurring billing.
...
Showing Result 1-5 of 48

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  • Magic Quadrant for Recurring Billing Applications

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

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