Chargebee

What I like most about Chargebee is its flexibility and ease of use. It allows us to quickly adapt our pricing models, manage subscriptions, and automate billing without technical hassle. The seamless integrations with our tools save us time and keep our operations running smoothly

the ability to have recurring charges automated is good. It does integrate with salesforce to a degree. It has global currencies.

Our Customer service can access the admin interface and manage users subscriptions without bothering engineers. Embedding chargebee UI in our application to allow users to cancel and book was really nice. Having a well documented API builds trust for engineers. There are a lot of integrations to sync to other 3rd party platforms

There is very little to dislike about chargebee, but at times the wide range of features can feel overwhelming when you are just getting started. Fortunately, the documentation and customer support make it easy to get up to speed quickly. Overall, the benefits far outweigh any minor learning curve.

there is zero support for tax exemption laws by state. This is a huge miss for non-profit entities and organizations that work exclusively with them.

Getting help requires you to - talk to a chatbot (but you can write human to get a human quite quickly - explain the issue to the human, hope its simple enough for them to resolve it - possibly wait for some time for follow up emails answering those questions - hope they offer a 1on1 call to resolve the problem together It would be nice to directly book 1on1 calls - I understand however that this filter is necessary to keep costs down.