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  1. Home
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  3. Salesforce Industries CPQ
Logo of Salesforce Industries CPQ

Salesforce Industries CPQ

bySalesforce
in Configure, Price and Quote Applications
4.3

Overview

Product Information on Salesforce Industries CPQ

Updated 13th October 2025

What is Salesforce Industries CPQ?

Salesforce Industries CPQ is a software designed to support the configuration, pricing, and quoting of complex products and services for industry-specific needs. The software streamlines the sales process by automating rules-based product configuration, pricing calculations, and quote generation. It addresses business challenges around manual processes, accuracy, and efficiency by providing tools to simplify the creation of quotes and proposals, manage product catalogs, and ensure compliance with pricing and discount rules. Salesforce Industries CPQ integrates with customer relationship management systems to improve sales productivity and supports industries such as telecommunications, insurance, and energy with tailored functionalities to handle specific product and service bundles.

Salesforce Industries CPQ Pricing

Salesforce Industries CPQ software uses a subscription-based pricing model that typically charges organizations per user per month The software offers multiple editions with varying features and capabilities allowing customers to choose the plan that matches their requirements Pricing may also depend on factors such as the number of users and additional modules or integrations requested by the organization

Overall experience with Salesforce Industries CPQ

Account Manager
3B - 10B USD, IT Services
FAVORABLE

“Salesforce Simplifies Complex Deal Quoting but Manual Edits Remain Challenging”

5.0
Feb 10, 2026
Overall, Salesforce speeds up the time it takes to price, engage, and configure the needed items and teams for quoting complex deals more efficiently.
BUSINESS DEVELOPMENT MANAGER
250M - 500M USD, Energy and Utilities
CRITICAL

“Potentially great, with the right roll out”

2.0
Apr 23, 2025
I found it clunky and difficult to manage item lines within a quote

About Company

Company Description

Updated 6th March 2025

Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.

Company Details

Updated 2nd November 2023
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.salesforce.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

User Sentiment About Salesforce Industries CPQ
Reviewer Insights for: Salesforce Industries CPQ
Deciding Factors: Salesforce Industries CPQ Vs. Market Average

Salesforce Industries CPQ Likes & Dislikes

Like

What I like most about Salesforce is that it just works. Salesforce can handle the most complex configurations and pricing, which makes quoting much faster and easier.

Like

UI was good

Like

Great for enterprise scenarios with layered pricing, bundles, eligibility rules, and contracts that standard CPQ tools struggle with. Works tightly with Salesforce data models and industry-specific objects, making it powerful once fully integrated into the ecosystem Highly Scalable for Large, Regulated Orgs

Dislike

What I dislike about Salesforce is that adjustments to account details have to be edited manually. Because many people are on one company's Salesforce pages, adjustments can be made on accident and fixing the information can be tedious.

Dislike

Clunky. Perhaps just implemented badly, but I found it very difficult to input and amend product lines.

Dislike

Steep learning curve Heavy setup and maintenance requirements Can get slow at times, especially with larger configurations

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Peer Discussions

Salesforce Industries CPQ Reviews and Ratings

4.3

(76 Ratings)

Rating Distribution

5 Star
46%
4 Star
43%
3 Star
8%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.1

Service & Support

4.3

Product Capabilities

4.5

Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
  • Account Manager
    1B-10B USD
    IT Services
    Review Source

    Salesforce Simplifies Complex Deal Quoting but Manual Edits Remain Challenging

    5.0
    Feb 10, 2026
    Overall, Salesforce speeds up the time it takes to price, engage, and configure the needed items and teams for quoting complex deals more efficiently.
  • SALES MANAGER
    50M-1B USD
    Banking
    Review Source

    Deep Salesforce Integration Meets Scalability Needs but Learning Curve Remains High

    4.0
    Dec 22, 2025
    It handles advanced pricing and configuration really well, especially for enterprise use cases, but setup and ongoing changes require a lot of expertise. Once it’s working, it’s solid
  • BUSINESS DEVELOPMENT
    10B+ USD
    Healthcare and Biotech
    Review Source

    CRM Effectively Addresses Core Business Needs With Strong Support and Usability

    4.0
    Dec 29, 2025
    Use it for our CRM needs, it is very useful and essentially the only CRM used in my carreer thus far due to its scale and usefulenss.
  • IT ASSOCIATE
    1B-10B USD
    IT Services
    Review Source

    Salesforce Integration Enhances Quote Accuracy Amidst High Maintenance and Training Needs

    5.0
    Dec 17, 2025
    CPQ is powerful for complex industry quotes. It speeds up configuring products, pricing and ordering accurately. It is seamless with Salesforce and boosts sales efficiency as well as reduces errors. The guided selling capability helps the reps a lot.
  • DIRECTOR OF SALES
    <50M USD
    Telecommunication
    Review Source

    Deal Tracking Made Easier with Auto-Updates, Though May Alter Key Dates

    4.0
    Dec 19, 2025
    It is much easier to do forecasting and keep track of the stage of a deal.
...
Showing Result 1-5 of 78

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