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  1. Home
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  3. Salesforce Industries CPQ
Logo of Salesforce Industries CPQ

Salesforce Industries CPQ

bySalesforce
in CSP Customer Management and Experience Solutions (Transitioning to CSP AI-Enabled Customer Experience and Journey Operations)
4.4

Overview

Product Information on Salesforce Industries CPQ

Updated 13th October 2025

What is Salesforce Industries CPQ?

Salesforce Industries CPQ is a software designed to support the configuration, pricing, and quoting of complex products and services for industry-specific needs. The software streamlines the sales process by automating rules-based product configuration, pricing calculations, and quote generation. It addresses business challenges around manual processes, accuracy, and efficiency by providing tools to simplify the creation of quotes and proposals, manage product catalogs, and ensure compliance with pricing and discount rules. Salesforce Industries CPQ integrates with customer relationship management systems to improve sales productivity and supports industries such as telecommunications, insurance, and energy with tailored functionalities to handle specific product and service bundles.

Salesforce Industries CPQ Pricing

Salesforce Industries CPQ software uses a subscription-based pricing model that typically charges organizations per user per month The software offers multiple editions with varying features and capabilities allowing customers to choose the plan that matches their requirements Pricing may also depend on factors such as the number of users and additional modules or integrations requested by the organization

Overall experience with Salesforce Industries CPQ

Associate
<50M USD, IT Services
FAVORABLE

“Initial adaptation to Salesforce requires time and training to facilitate its use.”

4.0
Feb 19, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Automated Translation from Portuguese
BUSINESS DEVELOPMENT MANAGER
250M - 500M USD, Energy and Utilities
CRITICAL

“Potentially great, with the right roll out”

2.0
Apr 23, 2025
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 6th March 2025

Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.

Company Details

Updated 2nd November 2023
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
http://www.salesforce.com

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Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

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Peer Discussions

Salesforce Industries CPQ Reviews and Ratings

4.4

(77 Ratings)

Rating Distribution

5 Star
45%
4 Star
44%
3 Star
8%
2 Star
1%
1 Star
1%
Why ratings and reviews count differ?
  • Associate
    <50M USD
    IT Services
    Review Source

    Initial adaptation to Salesforce requires time and training to facilitate its use.

    4.0
    Feb 19, 2026
    My experience with Salesforce has been positive. It's a good platform, customizable with the help of consultants, and offers a great overview of the sales cycle, allowing for centralized information and clear process tracking. The reports help optimize productivity and decision-making. The numerous functionalities make initial use complex; it requires time and training to adapt, configure, and learn.
    Automated Translation from Portuguese
  • Associate
    <50M USD
    IT Services
    Review Source

    Initial adaptation to Salesforce requires time and training to facilitate its use.

    4.0
    Feb 19, 2026
    My experience with Salesforce has been positive. It's a good platform, customizable with the help of consultants, and offers a great overview of the sales cycle, allowing for centralized information and clear process tracking. The reports help optimize productivity and decision-making. The numerous functionalities make initial use complex; it requires time and training to adapt, configure, and learn.
    Automated Translation from Portuguese
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Reviewer Insights for: Salesforce Industries CPQ
Deciding Factors: Salesforce Industries CPQ Vs. Market Average
Performance of Salesforce Industries CPQ Across Market Features

Salesforce Industries CPQ Likes & Dislikes

Like

What I like most is having all the information centralized in one place. It's possible to organize opportunities into stages, filter them, change how they're organized, and adjust their visibility. Processes can be customized to suit individual needs, allowing for time optimization. The dashboards and excellent reports make it easy to track metrics.

Automated Translation from Portuguese
Like

What I like most is having all the information centralized in one place. It's possible to organize opportunities into stages, filter them, change how they're organized, and adjust their visibility. Processes can be customized to suit individual needs, allowing for time optimization. The dashboards and excellent reports make it easy to track metrics.

Automated Translation from Portuguese
Like

What I like most is having all the information centralized in one place. It's possible to organize opportunities into stages, filter them, change how they're organized, and adjust their visibility. Processes can be customized to suit individual needs, allowing for time optimization. The dashboards and excellent reports make it easy to track metrics.

Automated Translation from Portuguese
Dislike

Clunky. Perhaps just implemented badly, but I found it very difficult to input and amend product lines.

Dislike

Clunky. Perhaps just implemented badly, but I found it very difficult to input and amend product lines.

Dislike

Clunky. Perhaps just implemented badly, but I found it very difficult to input and amend product lines.