TCS HOBS

4.0
Market Presence: CSP Customer Management and Experience SolutionsConfigure, Price and Quote Applications

Overview

Product Information on TCS HOBS

Updated 13th October 2025

What is TCS HOBS?

TCS HOBS is a software designed to support digital business operations for telecommunications and media service providers. The software offers capabilities for managing business support systems, including subscription management, order fulfillment, billing, revenue management, and customer experience functionalities. It enables the automation and streamlining of service activation, catalog management, and partner onboarding processes. TCS HOBS facilitates integration with legacy systems and promotes agile launches of new digital services. By centralizing business processes and providing real-time transaction insights, the software assists organizations in addressing challenges related to customer acquisition, service delivery, and operational efficiency in the digital environment.

Overall experience with TCS HOBS

DEPUTY VICE PRESIDENT
1B - 3B USD, Banking
FAVORABLE

Navigating Automation in Banking: User Experience Insights

4.0
Jan 15, 2025
Moderate experience. While the tool offers standard features for automation and quote generation, the user experience is cumbersome.
Deputy Manager - Online Content
250M - 500M USD, Media
CRITICAL

The Power of Automation in TCS HOBS: Reducing Manual Effort

3.0
Feb 13, 2025
TCS HOBS is a one stop platform for digitaltraformation in telecom and broadband industry.

About Company

Company Description

TCS, part of the Tata group, focuses on shaping the future through innovation, technology and the utilization of collective knowledge. It is a multinational organization based in India, with consultants placed in various countries around the world, with notable skills and expertise. They work diligently to provide technology solutions that resolve critical business challenges. TCS is also noted for proactive stances on critical global issues, resulting in recognition in various sustainability indices. It operates within business principles aligned towards achieving sustainable growth.

Company Details

Company type
Public
Year Founded
1968
Head office location
Mumbai, India
Number of employees
10001+
Annual Revenue
10B-30B USD

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Reviewer Insights for: TCS HOBS
Deciding Factors: TCS HOBS Vs. Market Average
Performance of TCS HOBS Across Market Features

TCS HOBS Likes & Dislikes

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Peer Discussions

TCS HOBS Reviews and Ratings

4.0

(34 Ratings)

Rating Distribution

5 Star
29%
4 Star
56%
3 Star
15%
2 Star
0%
1 Star
0%
Why ratings and reviews count differ?

Customer Experience

Evaluation & Contracting

4.4

Integration & Deployment

4.3

Service & Support

4.3

Product Capabilities

4.4

Last 12 Months
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  • Deputy Manager - Online Content
    50M-1B USD
    Media
    Review Source

    The Power of Automation in TCS HOBS: Reducing Manual Effort

    3.0
    Feb 13, 2025
    TCS HOBS is a one stop platform for digitaltraformation in telecom and broadband industry.
  • DEPUTY VICE PRESIDENT
    1B-10B USD
    Banking
    Review Source

    Navigating Automation in Banking: User Experience Insights

    4.0
    Jan 15, 2025
    Moderate experience. While the tool offers standard features for automation and quote generation, the user experience is cumbersome.
  • IT SECURITY & RISK MANAGEMENT ASSOCIATE
    50M-1B USD
    Telecommunication
    Review Source

    Communication service providers for digital service

    4.0
    Jul 7, 2023
    It is a communication service provider satisfying the requirement of both traditional and digital services requires a solution which is "Fit for purpose" as well as "Fit for Growth"
  • MANAGER OF IT SERVICES
    50M-1B USD
    Manufacturing
    Review Source

    TCS HOBS Review

    4.0
    Jun 28, 2023
    Overall Experience with TCS HOBS is good, This is more on the Subscription based model. This is also part of Digital transformation.
  • DATA ANALYST
    50M-1B USD
    IT Services
    Review Source

    Subscription management at its best!!

    5.0
    Jun 28, 2023
    TCS Hobs has helped us to streamline our subscription management process and improve our customer experience.Overall it is a powerful subscription platform that can offer businesses a number of benefits and it is a scalable platform which can be used by businesses of all sizes.Recommended!!
Showing Result 1-5 of 34

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