Our overall experience has been very positive. It has streamlined our quoting process, improved accuracy and made it much easier to manage complex pricing and configurations. It has brought much more structure and consistency to the way we work and overall has been a valuable addition to the salesforce environment.

My overall experience with SF CPQ has been mixed. The platform provides strong core CPQ functionality, integrating well with SF sales cloud. However, configuration and ongoing admin can be complex, particularly for organizations with customized products and pricing rules. While the solution is reliable once implemented, the effort required to configure, maintain and update the systems has impacted overall efficiency.