Overview
Product Information on SAP Commerce Cloud
What is SAP Commerce Cloud?
SAP Commerce Cloud Pricing
Overall experience with SAP Commerce Cloud
“Managing Large Catalogs Is Simple but Setup and Costs Can Be Challenging”
“eCommerce at SAP Shows Limited Focus on Non Top Tier Customer Needs”
About Company
Company Description
SAP was founded in 1972 and is headquartered in Walldorf, Germany. The company employs over 105,000 people globally and develops software solutions for enterprise resource planning (ERP) and related business functions. SAP’s early products, SAP R/2 and SAP R/3, were widely adopted for managing core business processes. Its current ERP platform, SAP S/4HANA, uses in-memory computing to support data-intensive operations and integrates capabilities such as artificial intelligence and machine learning. SAP offers a portfolio of software applications that support various business functions across industries. These applications are designed to operate on a unified digital platform. As of 2025, SAP reports over 230 million cloud users and provides more than 100 solutions. The company’s offerings are used by organizations to manage finance, human resources, procurement, supply chain, and other operational areas.
Company Details
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
User Sentiment About SAP Commerce Cloud
Reviewer Insights for: SAP Commerce Cloud
Performance of SAP Commerce Cloud Across Market Features
SAP Commerce Cloud Likes & Dislikes
What i like most about SAP Commerce Cloud is its ability to handle complex, large-scale ecommerce operations in a unified platform. The scalability and reliability make it particularly valuable for enterprise that need to serve multiple markets and channels without compromising performance.
Read Full ReviewGood cloud offering with stable operations. Customizable where needed. Community exchanges. SAP trying to be more flexible and more composable.
Read Full ReviewHighly customizable, more a framework than a product, brings a lot of capabilities out-of-the-box, but also allows to integrate with 3rd party solutions were deemed necessary.
Read Full Review
- Setting up, customizing and maintaining the platform requires skilled technical resources which can be time consuming and costly. - The admin interface can feel less intuitive, especially for non technical users and certain features me require additional configuration or third party tools. - The overall cost of licensing, implementation and ongoing maintenance can be high, making it less accessible for smaller business.
Read Full ReviewSAP Commerce is not fully integrated with SAP internal solutions like S4 and CPQ. Needed storefront migration is way too costly. Best practices sharing is not really there. Something like the well-architected framework that other vendors are having would be nice.
Read Full ReviewPaaS approach requires certain resources to remain current and issues to the infrastructure might only affect your installation. In a composable architecture, the amount of capabilities used becomes smaller and smaller. Performance optimization often requires high-efforts in order to scale.
Read Full ReviewTop SAP Commerce Cloud Alternatives
Peer Discussions
SAP Commerce Cloud Reviews and Ratings
- OPERATIONS ASSOCIATE50M-1B USDBankingReview Source
Managing Large Catalogs Is Simple but Setup and Costs Can Be Challenging
As a user my overall experience with the SAP Commerce cloud has been strong, especially in handling complex B2B and B2C operations. The platform makes it easy to manage large products catalogs, multiple storefronts, and regional pricing while maintaining smooth integration with SAP ERM and CRM systems. - Director IT Products Digital Commerce1B-10B USDConsumer GoodsReview Source
eCommerce framework product that supports a composable architecture
Exhaustive framework that allows for highly customized scenarios, but also requires a certain skills and resources to operate and further develop it. - Software Development Manager50M-1B USDManufacturingReview Source
Solid eCommerce Solution
Implementation was straight forward. Support from SAP is fast and professional - RESPONSABILE UFFICIO GARE50M-1B USDServices (non-Government)Review Source
SAP Commerce Cloud Offers Advanced Flexibility but Needs Significant Technical Expertise
SAP Commerce Cloud has displayed brilliant, scalable, and powerful eCommerce features that assist us in addressing complex sales operations. The app has remarkable content product management and it supports multiple languages and multi sites. SAP Commerce Cloud has quality and deep customization features, which enhance long-term growth and development of complex eCommerce processes. - IT Manager1B-10B USDHealthcare and BiotechReview Source
eCommerce at SAP Shows Limited Focus on Non Top Tier Customer Needs
As a mid-sized company requests are not always followed-up in a way it gives us the most benefits. Availability is good and SAP is having good formats like the community exchange. But especially for eCommerce @ SAP it is visible that this is not their top tier product and we are not a top tier customer. Especially in the area of industry standards and best practices, as well as understanding our situation and changing it for the better SAP is too little engaged.