SAP Commerce Cloud Alternatives

4.2(142 Ratings)

Considering alternatives to SAP Commerce Cloud? See what this market SAP Commerce Cloud users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, integration and deployment, service and support, and specific product capabilities.

Check out real reviews verified by Gartner to see how SAP Commerce Cloud compares to its competitors and find the best software or service for your organization.

Reviewed in Last 12 Months

How Alternatives Are Selected

1. Shopify

4.6

Having launched over seven stores generating multi-million e-commerce transactions, our standards for third party vendors are incredibly high. Shopify is truly best-in-class. The developer experience is phenomenal. What really sets them apart is their innovative approach; it's clear the company has a strong emphasis on AI and emerging tech, which gives our stores a competitive edge. They've clearly invested in the merchnt journey, providing a wealth of learning content and educational resources that help our team maximize the app's potential. Read all insights and reviews for Shopify

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2. Adobe Commerce

4.4

When it comes to managing and scaling our e-commerce experience, Adobe Commerce has been dependable and worth the investment. It supports our complex catalogues and has proven to integrate well with our system and that of our third parties tools. Read all insights and reviews for Adobe Commerce

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3. VTEX Commerce Platform

4.7

VTEX has enabled a major step forward in our digital transformation, delivering a modern platform that aligns well with our long-term growth strategy. Their team (especially the architects) was incredibly responsive, thoughtful and results-driven throughout the implementation process and remains so post-cutover. The admin interface is intuitive and easy to navigate, which has helped with onboarding and daily operations. That said, having more 3rd party integrations would reduce the need for custom work in future phases (even though most of our custom development stemmed from our own business rules, not platform gaps). We've only been live on VTEX for a few months, but we are happy with the product so far and look forward to the future.Read all insights and reviews for VTEX Commerce Platform

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4. BigCommerce

4.4

Since being appointed a Customer Success Manager this year, our overall experience has significantly improved. Our CSM has been especially helpful with billing questions and helping us understand our contract. They've also helped us understand the details of our agreement, what's included, and what to expect at renewal time. Overall, the support feels responsive, transparent and easy to work with. From a platform perspective, BigCommerce has been a strong fit for our B2B use case. We integrate the platform directly into MYOB Acumatica (ERP), which allows us to synchronise customers, pricing, inventory, and orders between systems. This has significantly reduced manual handling and enabled our team to manage complex pricing and freight logic more efficiently. Read all insights and reviews for BigCommerce

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5. commercetools

By commercetools

4.4

Commercetools has been a reliable e-commerce backbone for our online store. Our experience with both the platform itself and the customer support has typically been very positive. One minor drawback would be the non-relational backend data model, which makes complex data queries quite hard.Read all insights and reviews for commercetools

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6. HCL Commerce+

By HCLTech (HCLSoftware)

4.3

Since the inception of our E-Commerce business, it is running on HCL Commerce. HCL Commerce is core to our Customer Experience and Checkout. Overall business wise so far it's been great working with HCL commerce and the experience has been positive given the key strengths. Few highlights below. 1. OOB capabilities that align with industry standards and our business requirements. 2. Deployment and scalability in line with current industry standards , which supports our growth trajectory. 3. Excellent support from HCL Advisory and Support team. 4. Platform extensibility to extend the framework as per business requirements and integrations. Read all insights and reviews for HCL Commerce+

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7. Salesforce B2C Commerce

4.3

Salesforce Commerce Cloud is built to handle heavy traffic and high order volumes. Read all insights and reviews for Salesforce B2C Commerce

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8. Spryker Platform

4.3

overall good b2b use case features eg sales agent login, net prices etc Read all insights and reviews for Spryker Platform

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