Overview
Product Information on commercetools
Updated 13th October 2025
What is commercetools?
commercetools Pricing
Overall experience with commercetools
IT Manager
50M - 250M USD, RetailFAVORABLE
“Out-of-the-Box Features Support Reliable Performance and high flexibility ”
Commercetools has proven to be highly robust and flexible and handles large volymes reliably. The solution feels well designed, with an architecture that gives us freedom to build what suits us. Overall it's a enterpricse-grade vendor for those that that are not afraid to invest in order to scale
SR. SOFTWARE ENGINEER
500M - 1B USD, ManufacturingCRITICAL
“Bulk Library Updates Stand Out Amidst Cart Calculation Precision Limitations”
Overall, it's average. Features we get are really good. We do have faced a few limitations while using it. Documentation is pretty good.
About Company
Company Description
commercetools is a provider of digital software that employs flexible Application Programming Interfaces (APIs) to facilitate a scalable, agile and customizable commerce infrastructure. This company, which introduced the concept of headless commerce, assists businesses in nurturing innovation and growth. The products developed by commercetools facilitate the integration of physical stores with digital channels and enhance the performance of a variety of channels, whether it be in-car navigation, video content, Augmented Reality/Virtual Reality or interfacing with devices enabled by Internet of Things, as well as future devices that have not yet been developed. commercetools operates out of its headquarters in Munich, Germany and maintains offices across Europe, Asia, and the United States.
Company Details
Company type
Private
Year Founded
2006
Head office location
München, Germany
Number of employees
501 - 1000
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- IT Manager50M-1B USDRetailReview Source
Out-of-the-Box Features Support Reliable Performance and high flexibility
Commercetools has proven to be highly robust and flexible and handles large volymes reliably. The solution feels well designed, with an architecture that gives us freedom to build what suits us. Overall it's a enterpricse-grade vendor for those that that are not afraid to invest in order to scale - Software Developer50M-1B USDConsumer GoodsReview Source
Commercetools Offers Developer Flexibility But Backend Data Queries Remain Challenging
Commercetools has been a reliable e-commerce backbone for our online store. Our experience with both the platform itself and the customer support has typically been very positive. One minor drawback would be the non-relational backend data model, which makes complex data queries quite hard. - Group Product Manager10B+ USDConsumer GoodsReview Source
Comprehensive Tool Underused Due To Early Launch And Costly Front-End Setup
I have a lot happening on my day to day so I don't have time to keep up with everything. I would like my CSR to summarize things more for me and help me use the tool better. Right now I feel like they jump on every opportunity to extend the tool so we use more of it, but I have the feeling we don't even use the full extent of what is available. - Manager, Project Management1B-10B USDRetailReview Source
Platform Supported High Sales Volume Without Performance Issues On Key Days
The vendor has been very easy to work with and helpful in supporting our strategic goals. The platform itself has supported our largest ever sales day with no issues. We are still learning on the platform but there are a lot of optimizations we want to make which the platform supports inline with growth opportunities. - IT Manager50M-1B USDMiscellaneousReview Source
Future-proof commerce platform - ideal for composable architectures
Our experience with commercetools (ct) has been highly positive. The platform delivers strong composability, scalability and a modern, seamless development experience. While the ecosystem requires careful architectural planning and the learning curve for inexperienced teams is noticeable, the long-term benefits clearly outweigh the drawbacks.
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