Overview
Product Information on commercetools
Updated 13th October 2025
What is commercetools?
commercetools Pricing
Overall experience with commercetools
CHIEF TECHNOLOGY OFFICER
50M - 250M USD, RetailFAVORABLE
“Great tech and even better team”
Overall the technology is very flexible and easy to work with. The connector marketplace gives a lot of choices too. What makes this company exceptional is the team - always responsive and proactive. Additionally, we built everything in house, and what gave us the confidence and knowledge to do it was their Academy training.
Engineer
1B - 3B USD, RetailCRITICAL
“Platform Lacks Out-of-Box Features and Essential Merchant Center Functionalities”
Composable commerce with microservices approach is powerfull to build custom commerce engine. At the same time, platform is not giving OOB features that can be used to build applications
About Company
Company Description
commercetools is a provider of digital software that employs flexible Application Programming Interfaces (APIs) to facilitate a scalable, agile and customizable commerce infrastructure. This company, which introduced the concept of headless commerce, assists businesses in nurturing innovation and growth. The products developed by commercetools facilitate the integration of physical stores with digital channels and enhance the performance of a variety of channels, whether it be in-car navigation, video content, Augmented Reality/Virtual Reality or interfacing with devices enabled by Internet of Things, as well as future devices that have not yet been developed. commercetools operates out of its headquarters in Munich, Germany and maintains offices across Europe, Asia, and the United States.
Company Details
Company type
Private
Year Founded
2006
Head office location
München, Germany
Number of employees
501 - 1000
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- CHIEF TECHNOLOGY OFFICER50M-1B USDRetailReview Source
Great tech and even better team
Overall the technology is very flexible and easy to work with. The connector marketplace gives a lot of choices too. What makes this company exceptional is the team - always responsive and proactive. Additionally, we built everything in house, and what gave us the confidence and knowledge to do it was their Academy training. - IT Manager50M-1B USDRetailReview Source
Out-of-the-Box Features Support Reliable Performance and high flexibility
Commercetools has proven to be highly robust and flexible and handles large volymes reliably. The solution feels well designed, with an architecture that gives us freedom to build what suits us. Overall it's a enterpricse-grade vendor for those that that are not afraid to invest in order to scale - Software Developer50M-1B USDConsumer GoodsReview Source
Commercetools Offers Developer Flexibility But Backend Data Queries Remain Challenging
Commercetools has been a reliable e-commerce backbone for our online store. Our experience with both the platform itself and the customer support has typically been very positive. One minor drawback would be the non-relational backend data model, which makes complex data queries quite hard. - Group Product Manager10B+ USDConsumer GoodsReview Source
Comprehensive Tool Underused Due To Early Launch And Costly Front-End Setup
I have a lot happening on my day to day so I don't have time to keep up with everything. I would like my CSR to summarize things more for me and help me use the tool better. Right now I feel like they jump on every opportunity to extend the tool so we use more of it, but I have the feeling we don't even use the full extent of what is available. - Director of IT10B+ USDConsumer GoodsReview Source
Commercetools has played a pivotal role in driving the success of our Omnichannel initiatives.
Commercetools serves as a strategic partner and has played a pivotal role in driving the success of our eCommerce initiatives. I want to emphasize their exceptional level of experience and expertise.
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