• HOME
  • CATEGORIES

    • CATEGORIES

    • Browse All Categories
  • FOR VENDORS

    • FOR VENDORS

    • Log In to Vendor Portal
    • Get Started
  • REVIEWS

    • REVIEWS

    • Write a Review
    • Product Reviews
    • Vendor Directory
    • Product Comparisons
  • GARTNER PEER COMMUNITY™
  • GARTNER.COM
  • Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQPrivacyTerms of Service
    ©2026 Gartner, Inc. and/or its affiliates.
    All rights reserved.
  • Categories

    • No categories available

      Browse All Categories

      Select a category to view markets

  • For Vendors

    • Log In to Vendor Portal 

    • Get Started 

  • Write a Review

Join / Sign In
  1. Home
  2. /
  3. HCL Commerce+
Logo of HCL Commerce+

HCL Commerce+

byHCLTech (HCLSoftware)
in
4.3

Overview

Product Information on HCL Commerce+

Updated 22nd October 2025

What is HCL Commerce+?

HCL Commerce+ is a software platform designed to support businesses in managing complex digital commerce operations across multiple channels. The software provides tools for creating, deploying, and managing online stores and marketplaces, supporting functions such as product catalog management, order processing, customer segmentation, personalization, pricing, and promotions. HCL Commerce+ includes capabilities for integrating with various backend systems and third-party applications, offering scalability for enterprises managing high volumes of transactions. The software also supports multiple languages and currencies to address global commerce requirements. It is used to address the need for unified commerce experiences, helping organizations improve operational efficiency and deliver consistent customer experiences across different digital touchpoints.

HCL Commerce+ Pricing

HCL Commerce+ is a software offered with a pricing model that typically involves a subscription or licensing fee based on deployment size, user volume, or transaction levels. The software may offer flexible pricing structures that can be customized according to the scale of usage or enterprise requirements, including support and maintenance options as part of the contract.

Overall experience with HCL Commerce+

CEO
<50M USD, IT Services
FAVORABLE

“HCL Commerce+ , Simplifies Cloud E-Commerce”

5.0
Apr 7, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.
Software Development Manager
1B - 3B USD, Retail
CRITICAL

“Great product with the benefits of cloud but also has the control of on-premise”

3.0
Apr 30, 2026
This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions. This text serves as a placeholder and does not reflect the user’s review responses or opinions.

About Company

Company Description

Updated 29th February 2024

HCLSoftware is an integral arm of HCLTech and is primarily engaged in the development, marketing, sale, and support of software solutions. The company's main sector focus includes AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security. As a provider of cloud-native solutions for enterprise software, HCLSoftware is responsible for powering an extensive number of applications at numerous organizations globally. The fundamental mission of HCLSoftware revolves around ensuring customer success through continuous product innovation.

Company Details

Updated 29th February 2024
Company type
Public
Year Founded
1991
Head office location
Noida, India
Number of employees
10001+
Website
https://www.hcl-software.com/

Do You Manage Peer Insights at HCLTech (HCLSoftware)?

Access Vendor Portal to update and manage your profile.

Key Insights

A Snapshot of What Matters - Based on Validated User Reviews

Top HCL Commerce+ Alternatives

Logo of Shopify
1. Shopify
4.5
(556 Ratings)
Logo of Adobe Commerce
2. Adobe Commerce
4.5
(372 Ratings)
Logo of VTEX Commerce Platform
3. VTEX Commerce Platform
4.6
(282 Ratings)
View All Alternatives

Peer Discussions

HCL Commerce+ Reviews and Ratings

4.3

(115 Ratings)

Rating Distribution

5 Star
44%
4 Star
45%
3 Star
8%
2 Star
2%
1 Star
1%
Why ratings and reviews count differ?
  • CEO
    <50M USD
    IT Services
    Review Source

    HCL Commerce+ , Simplifies Cloud E-Commerce

    5.0
    Apr 7, 2026
    HCL Commerce+ is HCL's modern, cloud-native and AI-enhanced version of its enterprise-grade e-commerce platform. It builds upon the traditional HCL Commerce product. This strategic evolution aims to reduce the complexities and costs historically associated with the on-premise version while accelerating the delivery of new features.
  • CEO
    <50M USD
    IT Services
    Review Source

    HCL Commerce+ , Simplifies Cloud E-Commerce

    5.0
    Apr 7, 2026
    HCL Commerce+ is HCL's modern, cloud-native and AI-enhanced version of its enterprise-grade e-commerce platform. It builds upon the traditional HCL Commerce product. This strategic evolution aims to reduce the complexities and costs historically associated with the on-premise version while accelerating the delivery of new features.
  • Read All 118 Reviews

    Get unlimited access to verified peer reviews and insights

    Read unlimited Gartner-vetted product reviews
    View and share valuable product insights
    Download full product profiles
    Review products you use today

Recommended Gartner Insights

  • Critical Capabilities for Digital Commerce
  • Magic Quadrant for Digital Commerce
Powered by Google TranslateThis service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

This site is protected by hCaptcha and its Privacy Policy and Terms of Use apply.


Software reviews and ratings for EMMS, BI, CRM, MDM, analytics, security and other platforms - Peer Insights by Gartner
Community GuidelinesListing GuidelinesBrowse VendorsRules of EngagementFAQsPrivacyTerms of Use

©2026 Gartner, Inc. and/or its affiliates.

All rights reserved.

User Sentiment About HCL Commerce+
Reviewer Insights for: HCL Commerce+
Deciding Factors: HCL Commerce+ Vs. Market Average
Performance of HCL Commerce+ Across Market Features

HCL Commerce+ Likes & Dislikes

Like

Key Strengths of HCL Commerce 1) Modern cloud-native architecture : The core of Commerce is its shift to a microservices and container-based approach, which provides several benefits. Faster Innovation Lower TCO Higher agility 2) Embedded AI capabilities 3) Integrated composable platform 4) Dedicated cloud support 5) Strong legacy foundation

Like

Key Strengths of HCL Commerce 1) Modern cloud-native architecture : The core of Commerce is its shift to a microservices and container-based approach, which provides several benefits. Faster Innovation Lower TCO Higher agility 2) Embedded AI capabilities 3) Integrated composable platform 4) Dedicated cloud support 5) Strong legacy foundation

Like

Key Strengths of HCL Commerce 1) Modern cloud-native architecture : The core of Commerce is its shift to a microservices and container-based approach, which provides several benefits. Faster Innovation Lower TCO Higher agility 2) Embedded AI capabilities 3) Integrated composable platform 4) Dedicated cloud support 5) Strong legacy foundation

Dislike

1. Cost. This is a very expensive system. 2. Some of the product demos are ahead of what can actually be delivered (vaporware). 3. Some areas still need modernization. These are on the roadmap, but there's work to be done.

Dislike

1. Cost. This is a very expensive system. 2. Some of the product demos are ahead of what can actually be delivered (vaporware). 3. Some areas still need modernization. These are on the roadmap, but there's work to be done.

Dislike

1. Cost. This is a very expensive system. 2. Some of the product demos are ahead of what can actually be delivered (vaporware). 3. Some areas still need modernization. These are on the roadmap, but there's work to be done.