Overview
Product Information on Salesforce B2C Commerce
Updated 13th October 2025
What is Salesforce B2C Commerce?
Salesforce B2C Commerce Pricing
Overall experience with Salesforce B2C Commerce
Product Marketing Manager
50M - 250M USD, SoftwareFAVORABLE
“Enterprise Features and Ecosystem Strength Offset Steep Learning Curve Concerns”
What works well
- Robust, enterprise grade platform - handles large catalogs and high traffic
- Strong ecosystem and integrations within the Salesforce stack
- Rich feature set for personalization and campaign management
What hasn't worked well
- Steep learning curve, not very intuitive for non-technical users
- Heavy reliance on developers for moderately complex changes
Engineering Manager
250M - 500M USD, RetailCRITICAL
“Strong integration capabilities hampered by high cost and setup needs”
Lots of options but out of the box experience is poor with lots of customisation needed
About Company
Company Description
Salesforce is a company that integrates artificial intelligence with customer relationship management and data to create solutions for customer-related concerns. Salesforce's primary business problem is to enhance the interaction between businesses and their customers by leveraging technology.
Company Details
Company type
Public
Year Founded
1999
Head office location
San Francisco, United States
Number of employees
10001+
Annual Revenue
30B+ USD
Website
Do You Manage Peer Insights at Salesforce?
Access Vendor Portal to update and manage your profile.
Key Insights
A Snapshot of What Matters - Based on Validated User Reviews
Top Salesforce B2C Commerce Alternatives
Peer Discussions
Salesforce B2C Commerce Reviews and Ratings
Filter Reviews
Sort By:
Most helpful
Last 12 Months
Star Rating
Reviewer Type
Reviewer's Company Size
Reviewer's Industry
Reviewer's Region
Reviewer's Job Function
- Product Marketing Manager50M-1B USDSoftwareReview Source
Enterprise Features and Ecosystem Strength Offset Steep Learning Curve Concerns
What works well - Robust, enterprise grade platform - handles large catalogs and high traffic - Strong ecosystem and integrations within the Salesforce stack - Rich feature set for personalization and campaign management What hasn't worked well - Steep learning curve, not very intuitive for non-technical users - Heavy reliance on developers for moderately complex changes - Marketing Manager<50M USDMiscellaneousReview Source
Customizable features impress, training modules ease lengthy setup process
the personalization and ability to tailor the system to your needs is excellent, with API access and integrations it connects seamlessly with the rest of our tech stack. - Engineering Manager50M-1B USDRetailReview Source
Strong integration capabilities hampered by high cost and setup needs
Lots of options but out of the box experience is poor with lots of customisation needed - Marketing Manager50M-1B USDEnergy and UtilitiesReview Source
Customizable Solutions Enhance Management of Customer Journeys and Sales Processes
My overall experience has been largely positive. It offers capabilities like managing complex CRM details, journeys, and customer stages. - SENIOR DIGITAL PRODUCT MANAGER1B-10B USDRetailReview Source
Salesforce Commerce Cloud Supports Traffic But Faces Cost And Complexity Challenges
Salesforce Commerce Cloud is built to handle heavy traffic and high order volumes.
...
Showing Result 1-5 of 118
Recommended Gartner Insights
This service may contain translations provided by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement. Gartner's use of this provider is for operational purposes and does not constitute an endorsement of its products or services.
